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Five Star Nissan of Albany

Albany, GA

4.0
199 Reviews

1100 E Oglethorpe Blvd

Albany, GA

31705

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Showing 199 reviews

January 09, 2020

Five Star Nissan is always extremely professional. Their service department goes above and beyond what I expect. They are Always courteous, friendly and take time to explain the service that their departmen More

by pnelson
Recommend Dealer
Yes
Employees Worked With
SHERRY
Jan 09, 2020 -

Five Star Nissan of Albany responded

We are so glad to hear that you had a great experience at our dealership. It is a pleasure to work with you and service your vehicle. Please let us know if there is anything else that we can do for you.

January 06, 2020

Great service and the salesperson, Mr. Abbott was excellent. We were able to get into a great vehicle that fit our budget. We were happy. More

by lbacoff
Recommend Dealer
Yes
Employees Worked With
Raymond Abbott
Jan 06, 2020 -

Five Star Nissan of Albany responded

Hi, Thank you for taking the time to write a review! We're thrilled to hear you were pleased with the high level of customer service with Raymond. We appreciate the positive feedback, and We are looking forward to seeing you in the future!

January 03, 2020

The service during the week is excellent. The staff was kind and courteous. Very apologetic for the wait. I was very pleased with my experience. More

by Berry44
Recommend Dealer
Yes
Employees Worked With
Jeffery
Jan 04, 2020 -

Five Star Nissan of Albany responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

January 02, 2020

The customer service was great! They will try their best to get you what you want with a reasonable down payment! I would recommend Five Star to anyone! More

by Spence
Recommend Dealer
Yes
Employees Worked With
Jackie Limardo
Jan 02, 2020 -

Five Star Nissan of Albany responded

Thank you for the great review, Spence! We are happy to see that our outstanding service earned your recommendation. Please come back at any time.

December 27, 2019

Always great service. Justin always sees that we're well taken care of. We always share our experiences with others and recommend they bring their vehicle in for their needs. More

by johnnyjef
Recommend Dealer
Yes
Employees Worked With
Gary Huffman, Justin Valis
Dec 27, 2019 -

Five Star Nissan of Albany responded

Johnny, Thank you for taking the time to share your great service experience with Justin and Gary! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 22, 2019

I have taken my car there since purchased never a problem however my thoughts have slightly changed on yesterday . I will use the service again but will review everything before leaving the premise. More

by rosepetalalb
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 23, 2019 -

Five Star Nissan of Albany responded

Hello, I am troubled to learn about a change in your impression and I'd like to better understand what happened. Will you please reach out to me with your best contact details when you are available? We always want to take care of our customers and the opportunity to address any concerns would be greatly appreciated. Best, Gary Huffman General Manager ghuffman@fivestaronline.net

December 19, 2019

I was in and out I was expecting my vehicle to be wash that was the first time this year it was not given to me.I went on a Saturday and they got me in and out.I had a More

by charliecole98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Thompson
Dec 19, 2019 -

Five Star Nissan of Albany responded

Thank you for the feedback, Charlie. We're pleased to see that our friendliness and customer service was top notch. We'll pass along your comments to our service management team. If we can assist you further, please be sure to let us know.

December 18, 2019

Awesome experience shopping for my new car the whole process only took three hours from beginning to the end. I am very happy with my choice. More

by vernessa.jenkins
Recommend Dealer
Yes
Employees Worked With
Woody Givens
Dec 18, 2019 -

Five Star Nissan of Albany responded

Thank you for the five stars, Vernessa! We're so pleased to see that your visit was timely and that you were so satisfied with the outcome. Congratulations; please come back at any time!

December 17, 2019

The young man who waited on me was extremely nice(Brian). The young man who waited on me was extremely nice(Justin). But the guy don't know his name came back with a list of things he said was wrong. But I ha More

by Susan Reynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Valis, Raymond Abbott
Dec 17, 2019 -

Five Star Nissan of Albany responded

Hi there, thank you for sharing your review with us. We are pleased to hear Justin has given you excellent service. It was great working with you. We hope to see you again.

December 13, 2019

I dropped off my car before you opened. As soon as Jeffery came in I had a text that he would be taking care of my car. He also said if I needed anything to let him know. I have dealt with Jeffery bef More

by Ada32875
Recommend Dealer
Yes
Employees Worked With
Jeffery Kyles
Dec 13, 2019 -

Five Star Nissan of Albany responded

Thank you for the wonderful review! We're so pleased to see that Jeffrey's outstanding service has earned your loyal business! We appreciate your kind words and will be sure to share them with him. IF we can be of further service, please come back at any time.

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