Five Star Mazda

Excellent customer service.. Rich very attentive to provide everything I needed so I could do my work. Courier service was great! Overall very pleasant experience. provide everything I needed so I could do my work. Courier service was great! Overall very pleasant experience. More

Amazing service Dorthy Lamar and Gary Marc made our car purchase smooth and stress free. They both were very knowledgeable about the automobiles and the leading proce Dorthy Lamar and Gary Marc made our car purchase smooth and stress free. They both were very knowledgeable about the automobiles and the leading process. Dorthy was pleasent, knowledgeable about all the features. We will recommend to all of our family and friends to shop at Five Star Mazda in Macon Ga. More

Excellent Steve Freeman and Dorthy Lamar are great at what they do at Five Star. They very professional and knew about the vechile we purchased and had serviced Steve Freeman and Dorthy Lamar are great at what they do at Five Star. They very professional and knew about the vechile we purchased and had serviced. More

Worst mazda dealer ever Went for a tranmission flush after leaving a bad review got there spoke with the general manager service manager said they dobt recommend cuz of mile Went for a tranmission flush after leaving a bad review got there spoke with the general manager service manager said they dobt recommend cuz of mileage and not doing it evey 30,000 miles which I was ok with decided I was gonna pick up fluid at dealer to do at my mechanics shop service manager says oh we dobt have that fluid in stock. Well I had an appointment to get it done so either they are idiots or just didn't wanna sell me it. After leaving a review they were price gouging kept by telling me I needed stuff done the manual doesnt call for. More

You get what you want! After searching the web for a Mazda Miata that met my desires, I found one at Five Star. I emailed William, who immediately responded. We set a time a After searching the web for a Mazda Miata that met my desires, I found one at Five Star. I emailed William, who immediately responded. We set a time and date to test drive the car. Upon arrival, my wife and I were introduced to Dorothy, who is very knowledgeable about the Miata. A test drive, paperwork and keys were quick to follow. We had a great experience at Five Star Mazda with William and Dorothy—they are a dynamic duo! More

Great experience!!! I wasn't even in the market for a Mazda but William Gresham and Dorthy Lamar SOLD ME and I am so happy with my purchase! I will definitely be going ba I wasn't even in the market for a Mazda but William Gresham and Dorthy Lamar SOLD ME and I am so happy with my purchase! I will definitely be going back to them for all my vehicle needs! Thank you so much guys!! More

New 2018 CX9 I am a very impatient person and not always the easiest to work with but William and Dorothy were nothing but professionals. They're both very experie I am a very impatient person and not always the easiest to work with but William and Dorothy were nothing but professionals. They're both very experienced and answered every question I had... without thumbing through a reference or asking someone else. I never write reviews but my wife and I had an awesome experience and we definitely recommend Five Star! More

Awful, Degrading, and down right WRONG!! My husband and I went to 5 star Mazda in Macon GA to buy a car we saw online. As I told the lady, last name Lamar, what we saw online she rudely cut m My husband and I went to 5 star Mazda in Macon GA to buy a car we saw online. As I told the lady, last name Lamar, what we saw online she rudely cut me off and and told me "No, that's not the car you want". "Your not going to get that one". After I tried to explain to her what was going on and why I WANTED to buy that car she continued to tell me no. My husband took over after that and she got all of his info for a credit check. She told my husband that she was going to give it to the finance manager. As we were waiting she made it a point to tell us that "He was calling in a favor for us!" We waited for about 30 minutes, my husband and I both walked to the desk where the finance manager was and asked what was going on. He then asked how much we could put down. I asked how much the down payment would be for the car I WANTED. He said " No, you are not going to get that one" I told him I had $500 to put down on the one I WANTED. I walked out of the dealership while my husband continued to talk with him. We left due to I had to pick my kids from school. An hour or so later, the lady called wanting my info for a credit check, so I gave my info and she said she would call back. While we waited for a return call, my husband informed that they asked him for a bank statement because they needed to see how and where we spent our money, and told my husband to have his sister cosign with him. By now I am upset. The lady calls back and said " Can you come up $1000 for a down payment" My husband then asked her " for the car we want?" She said "No, it's for a new model car, if you can do $1000 downs!" My husband told her he would have to talk with me but there was no way we could do $1000 down, she then says " Well, you get your check tomorrow, you can do it then." After talking with my husband about all of this I called her back. I had some question. She still dismissed me so I told her to take the deal and trash it. The next day and rep of the dealer calls and asks how my visit went. Boy did she get an ear full. After that the GM calls and tells my husband that he wanted to work some kind of deal where he would loan us $500 to go with our $500 to have the $1000 down payment. My husband asked him what car he was talking about. The GM said "Let check and I will call you right back." That was Friday afternoon. Still haven't got a call back. So this morning I check online to see if they still have the car I want, they do and they lowered the price on it. So in short, don't go to these people. They DO NOT CARE about what the customers wants, they try to sell you a car that gets them the most commission. I am a 38 yr old woman and I feel as if I was looked at as a dumb female that don't know nothing, I have bought many car before and I always got what I wanted not what they wanted me to have. Seems to me the whole staff needs a refresher course on customer service. More

No service available at the dealership the car was purchased Called Five Star Mazda service to schedule an appointment as my 2006 Mazda Tribute has been plagued with a burning smell and no one can determine the Called Five Star Mazda service to schedule an appointment as my 2006 Mazda Tribute has been plagued with a burning smell and no one can determine the cause. I was told I would not be able to get serviced until December 12th. What kind of good service is that - sounds like NO service at all! More