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Five Star Mazda

Macon, GA

4.9
71 Reviews

3068 Riverside Dr

Macon, GA

31210

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Showing 71 reviews

May 06, 2020

Dealer is customer conscious, prompt, reliable and friendly. Service manager Rich Cook is an ace. He is proactive, knowledgeable and easy to work with. There are few better More

by gthelen1
Recommend Dealer
Yes
Employees Worked With
Bert Barnes, Rich Cook, David Richardson
May 07, 2020 -

Five Star Mazda responded

Hi there, thanks for the great review! We're pleased to hear Rich and our team has given you excellent service. We hope to see you again!

April 29, 2020

Seriously the best customer service face of the Service department. Very friendly, great follow up, quick to help you and make sure you're pleased with the experience. Definitely recommend. More

by Juliab780
Recommend Dealer
Yes
Employees Worked With
Rich Cook
Apr 29, 2020 -

Five Star Mazda responded

Thank you for the amazing review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 15, 2020

I took my car in for a recall and Rich took care of everything. I even had a loaner car while the car was being repaired. It was a great experience from start to finish. More

by r8marc
Recommend Dealer
Yes
Employees Worked With
Rich Cook
Apr 16, 2020 -

Five Star Mazda responded

Hi there, thanks for the great review! We'll be sure to share your comments with Rich and our team. We hope to see you again.

April 01, 2020

Rich is the best! Helpful and goes out of his way to make sure things go well for the customer. We broke down driving home to Chicago and Rich worked hard to secure us a rental and expedited the order on par More

by augiefont
Recommend Dealer
Yes
Employees Worked With
Rich Cook
Apr 02, 2020 -

Five Star Mazda responded

Thank you for the amazing review! We will be sure to thank Rich for going above and beyond to give you excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 15, 2020

Exceptional Service Five Star Mazda has been my choice of service for my Mazda 6 for 6 years. Since that time I have always had a hassle-free experience and excellent se More

by Maximillian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Cook, Dorthy Lamar
Mar 16, 2020 -

Five Star Mazda responded

Thank you for your business the past 6 years, Maximillian! We are delighted by your feedback for Dorthy and Rich. Please do not hesitate to reach out if there is anything we can do to assist you with in the future. We are here to help.

February 28, 2020

Mr David Richardson was very good explaining all the features of the 2020 Cx-9. My wife like the way he took time to make sure she understood every single detail about the car. Mazda has all the feature More

by Wdensley
Recommend Dealer
Yes
Employees Worked With
Mr Whitehead 5 star rating , Rich Cook, David Richardson, Dorthy Lamar
Feb 28, 2020 -

Five Star Mazda responded

Hi there, thank you so much for the great review! We're glad to hear David has given you excellent service. We can't wait to work with you again soon.

February 13, 2020

Outstanding purchase experience. David kept me informed throughout the process. The price was the lowest of any quotes I received. Very satisfied customer and would highly recommend. More

by mes12230
Recommend Dealer
Yes
Employees Worked With
David Richardson
Feb 14, 2020 -

Five Star Mazda responded

It was our pleasure to offer you a great deal. Thank you for the opportunity and please, stop by at any time.

January 30, 2020

Amazing customer service, timely updates. No regrets. I would definitely visit again for all my service needs. Thumbs up to the team at Five star Mazda More

by Melecia Harriott
Recommend Dealer
Yes
Employees Worked With
Rich Cook
Jan 30, 2020 -

Five Star Mazda responded

Thank you for the five-star feedback, Melecia! We're glad to know that our team exceeded all expectations. Please come back at any time.

January 30, 2020

Mazda service for Mazda 3 Rich has serviced my Mazdas (now #3 owned) since 2012. Always excellent and helpful. I appreciate his expertise. He is prompt and the service is d More

by John W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Cook
Jan 31, 2020 -

Five Star Mazda responded

John, thank you for sharing your experience with Rich's services. He will enjoy knowing you are satisfied with your experience since 2012. We will see you again soon.

January 29, 2020

I would buy another car from Dorothy she made my experience if this doesn’t sound funny but easy and fun. She no her business great lady. A lady that make you feel at eases. More

by ldybluejay2002@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Dorthy Lamar
Jan 30, 2020 -

Five Star Mazda responded

Thank you for the great review! We are happy to know that you had a positive experience with Dorthy, and if there is anything else we can do for you, please let us know.

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