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Five Star Hyundai of Warner Robins

Warner Robins, GA

2.8
393 Reviews

650 Russell Pkwy

Warner Robins, GA

31088

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Showing 393 reviews

August 15, 2020

This is the first time I go to a five star and not have to wait 3+ hours for my oil change. Thank you guys so much for a excellent experience! More

by mariaruiz187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerde Evans, Terrance Fannin, Paul McIntyre, Erin Roberts, Pam Johnson, John Scinto
Aug 16, 2020 -

Five Star Hyundai of Warner Robins responded

We're thrilled your recent experience was an excellent one. Thanks for taking a moment to share your review for us.

August 13, 2020

Though the salesman was real good, the General Manager and finance department were horrible. The manager was condescending and waited to pay off our trade. When I ask he stated he need an additional 200 More

by Wm.l.ricketts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terrance Fannin
Aug 14, 2020 -

Five Star Hyundai of Warner Robins responded

Hello, We take our customer feedback very seriously, and I would appreciate the opportunity to address all of your concerns further. Please reach out to me at your earliest convenience to discuss your situation. I hope to hear from you soon. Best, Jack Calhoun General Manager jcalhoun@fivestaronline.net

August 08, 2020

They are very polite to their customers well please with their work. I would recommend my friends and family members to shop are get their services done with Five Star Hyundai If Warner Robins. More

by juleshatutuasha
Recommend Dealer
Yes
Employees Worked With
Kerde Evans, Erin Roberts
Aug 09, 2020 -

Five Star Hyundai of Warner Robins responded

Thank you for the wonderful review! We are so glad to see that our team was courteous and professional, thus earning your recommendation. Please let us know if we can do anything else for you.

August 05, 2020

Mr. Alex Del Valle provided excellent service and information in the vehicle of interest. He was not pushy and easy to talk to while also acting in a professional manner. More

by James Peacock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Del Valle
Aug 05, 2020 -

Five Star Hyundai of Warner Robins responded

James- thanks so much for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congrats on your new vehicle and should you ever have any questions, please don't hesitate to ask.

July 29, 2020

My overall experience with Five Star Hyundai was great. A very special thanks to Saleman Quintin Perry. Knowledgeable, professional and proficient throughout. Excellent customer service! Two disappointments. More

by Lhlawson960
Recommend Dealer
Yes
Employees Worked With
Quintin Perry and Peacock!
July 28, 2020

Very shady business practices. Lied about my credit score in order for me to take higher finance rate. I checked credit before went to dealer. More

by Spanglers33
Recommend Dealer
No
Employees Worked With
Alex Delvalle and sales Manager
Jul 29, 2020 -

Five Star Hyundai of Warner Robins responded

Hi, ​ ​I am very disappointed to hear that you feel misled in regards to your sales experience. We value our customers very much and desire for them to always have a clear understanding of any communication provided. I take your feedback very seriously and would like the opportunity to speak with you about what happened. Please feel free to contact me so I can address any concerns. I appreciate your time. ​Best, ​Jack Calhoun General Manager jcalhoun@fivestaronline.net

July 27, 2020

Alex, salesman, was very professional and helpful. For my son, it made the process of buying a new car fir the first time smooth. Thanks More

by lgreen57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Del Valle
July 25, 2020

Good customer service and good people and friendly staff members they made sure I got back to work and to pickup my car especially Alvin More

by Joseph
Recommend Dealer
Yes
Employees Worked With
Kerde Evans
July 25, 2020

Great customer service will go back if i have issues with my car and i will recommend their service to people thanks again for your work More

by shamekarumph1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred
July 02, 2020

They always take care of me!! Always accommodating!!! That’s why I keep coming back I know it’s certifiedly done right! Good team friendly ppl More

by Sunnie
Recommend Dealer
Yes
Employees Worked With
Jared
Jul 03, 2020 -

Five Star Hyundai of Warner Robins responded

We are happy to know of your satisfaction and positive feedback for us. Our team welcomes you if you'd like any other assistance. Thank you, Sunnie!

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