Five Star Hyundai of Warner Robins

Out of State Buyer We live in SC, and my wife's family is local to the dealer. After a bad experience locally (other Make), I went online and located 5 Star in Warner Ro We live in SC, and my wife's family is local to the dealer. After a bad experience locally (other Make), I went online and located 5 Star in Warner Robins. Sales returned a call quickly, and without question clearly understood 3 immediate needs and requirements - He assisted and explained, as well as researched what he did not know. All done quickly and clearly. In doing this he immediately helped us to narrow down our options to 2 models that would meet the general needs. After Test drives, we had completely agreed on 1 model. The sales department compiled an incredible deal to assist us in buying our 1st NEW car. All our needs were met and expanded on in all the best ways measurable. In short, they listened to our needs and wants, clearly directed all efforts to meet those wishes. We feel like the entire experience was exceptionally well done (professionally) and with a little splash of fun along the way to help keep things light. Our business manager helped navigate the final paperwork and clarified all the benefits and coverages to make our deal the best suited for our personal needs and finances. Polite, knowledgeable and professional. The entire experience was a pleasure. ( NOT what I expected after my previous Dealership ) Fantastic group of people there, 5 Star gets 10 Stars. More

Purchase 2020 Sonata Limited I was happy with my experience. There was no high pressure. My salesman, Alex del Valle, was very professional and extra friendly. The car arrived aft I was happy with my experience. There was no high pressure. My salesman, Alex del Valle, was very professional and extra friendly. The car arrived after hours for the garage to clean it etc. Alex took it upon himself to wash it and fill it with gas so I could get the car that evening rather than have to wait for the next day. Although I already knew most of the features of the car he took the time to go over each section with me. Overall, it was a stress free experience. I would definitely recommend Five Star Hyundai to anyone interested in purchasing a vehicle. I did find one interesting error that Hyundai Corporation made. On their cardboard poster about buying your vehicle for cash, Hyundai misspelled "vehicle". That is no reflection on Five Star, but we both got a chuckle out of it. More

My experience was effortless, I went through service drive and part was ordered via serial number, they called and installed in no time. Exceptional service! drive and part was ordered via serial number, they called and installed in no time. Exceptional service! More

New to the area , while Hyundai in Hampton VA will always be my favorite this place was very nice . Will be back for sure . Andy was very helpful be my favorite this place was very nice . Will be back for sure . Andy was very helpful More

Jared is a really nice young man, he and everyone that helped me achieve my goal to purchase a nice reliable vehicle are a blessing and showed alot of kindness . Thank you and I will tell everyone where I helped me achieve my goal to purchase a nice reliable vehicle are a blessing and showed alot of kindness . Thank you and I will tell everyone where I purchased my car... More

Great customer service the last time I visited. The wait room had free water and I had peace and quiet as well as view of TV. room had free water and I had peace and quiet as well as view of TV. More

Took my car in for an oil change and the customer service was great. Andy the service manager took great care of me and my car! was great. Andy the service manager took great care of me and my car! More

They did a good job no problems. Need to send coupons. Always got service from Hyundai but it is getting to expensive to go there. Always got service from Hyundai but it is getting to expensive to go there. More

Great service with a smile. Fast and efficient; oil Great service with a smile. Fast and efficient; oil change in less than one hour. What more can I say. Great, great, great, great, great. Great service with a smile. Fast and efficient; oil change in less than one hour. What more can I say. Great, great, great, great, great. More

The dealership service is great but the service personnel was rude and flat. I am not sure what happened to Mike but the new guy is very rude. was rude and flat. I am not sure what happened to Mike but the new guy is very rude. More