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Five Star Ford of Dallas

Dallas, TX

4.8
1,368 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,368 reviews

October 29, 2018

Amazing people that go out if their way for you! These folks do great things! They go out of their way to make people happy I have bought from Five Star Ford twice! Both experiences better than I c More

by Laura B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : K Logan
Oct 29, 2018 -

Five Star Ford of Dallas responded

Laura, We so very much appreciate your return to Five Star Ford Plano for your latest Ford purchase. Thank you for being our customer and please stay in touch if you have questions about your new vehicle's features. We appreciate you! Take Care, Rene Galvan, General Sales Manager

October 18, 2018

Love My New Truck!! My sales guy went Above and Beyond to help Pick the perfect Truck for My Husband!! Thanks to Jesus for referring me to him they both helped me in fin More

by HazelEyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus O., Anthony Lovato
Oct 22, 2018 -

Five Star Ford of Dallas responded

HazelEyes, It was our pleasure to be the dealer that helped! We are positive you both are loving your new truck and we want to make sure you are enjoying all that Ford has to offer. Please let us know if you have questions about any of the new technology. Thank you, Rene Galvan, General Sales Manager

October 16, 2018

Great service Becky was so professional and caring. Gave me a tutorial of how to work the technology in my new car and connected my phone. She even worked past clos More

by Blah123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
Oct 16, 2018 -

Five Star Ford of Dallas responded

Blah123, Stop by anytime you need a refresher on Becky's technology instructions. Of course, we want to make sure you are enjoying everything Ford has to offer. You and your business are appreciated. Thanks, Rene Galvan, General Sales Manager

October 16, 2018

The best dealership and the best people to work with. I have loved working with James Smith, Sean Sachse, and Shawne Moore during my lemon process. I originally purchased a 2017 Edge back in January and s More

by Trish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Sachse, James Smith
Oct 16, 2018 -

Five Star Ford of Dallas responded

Trish, Getting you into a reliable vehicle was important to our team! Thanks for working with us and Ford to help you drive in a safe new vehicle. We love hearing from you and look forward to your next visit. Thank you, Rene Galvan, GSM

October 14, 2018

Awesome Becky!!! Becky was great. Patient, explained the process and very professional throughout my 1st new car purchase experience. Thanks Becky! You have regained More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Logan, Becky Cunneen
Oct 15, 2018 -

Five Star Ford of Dallas responded

Mike, Congratulations on the purchase of your first car. As a first time buyer, please know that customer care continues after you leave our dealership. Please stay in touch anytime you would like to revisit your new Ford's features. Enjoy, Rene Galvan, General Sales Manager

October 13, 2018

Fantastic experience I had an amazing experience at Five Star Ford Plano. Joey and Anna could not have been nicer and both were very helpful and easy to work with. Thank More

by Andycsell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Been Perry, Joey O'Conner
Oct 13, 2018 -

Five Star Ford of Dallas responded

Andycsell, It is great to hear you liked the teamwork you experienced while buying your new Ford from Anna and Joey, As you get familiar with your new car, please let us know if questions arise. Enjoy! Thank you, Rene Galvan, GSM

October 13, 2018

Informative I’m very interested now in the Ford Edge ST after Anna’s presentation. Looking forward to the availablity. Anna seems very passionate and determined, More

by Mimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Five Star Ford of Dallas responded

Mimi, Anna definitely brings energy and knowledge to customers shopping at Five Star Ford Plano. It is great to hear you found a smooth transaction with Anna and we both welcome any questions you may have as learn to enjoy your new Ford. Thank you, Rene Galvan, General Sale Manager

October 13, 2018

Anna super sales!!! Thank you very much Anna for her professional approach. We are glad that she was engaged in us. She gave us a lot of useful information about the car. More

by Artlitvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2018 -

Five Star Ford of Dallas responded

Artlitvin, Anna would like to continue providing you information on your new Ford to make sure you are completely enjoying the ride. Please reach out anytime questions arise. Thank you, Rene Galvan

October 12, 2018

Ask for Donnie!! Donnie has been our go to guy at Sam Pack for several years. He simply cannot be beat and if you want an honest, trustworthy, personable man that will More

by Mitchell11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Donnie Harmdierks
Oct 12, 2018 -

Five Star Ford of Dallas responded

MItchell11, We all appreciate your loyalty to Donnie and Five Star Ford Plano. Thank you for sharing your comments. It is an honor to be your Ford Dealer. Take Care, Rene Galvan, General Sales Manager

October 10, 2018

Great customer service! I had no intentions getting another car so soon. Joe Crawford, my car sales man, kept in touch with me the whole time during the process. He worked wi More

by Goldie Love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin
Oct 11, 2018 -

Five Star Ford of Dallas responded

Goldie, Joe and our sales team appreciate your kind words and are excited to call you a satisfied customer of Five Star Ford Plano! Enjoy your Focus and please stay in touch if you have any further questions. Thank you, Rene Galvan, General Sales Manager

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