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Five Star Ford of Dallas

Dallas, TX

4.8
1,371 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,371 reviews

September 05, 2019

Excellent service I went to get my dream truck but came away with a great car and great car support to go with it. Becky set me with the car that fit my life style need More

by Dave D. McD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovani, Lupita and Mitchele made it happen!, Becky Cunneen
Sep 05, 2019 -

Five Star Ford of Dallas responded

Congratulations Dave! We are excited to hear from you and thank you for endorsing Five Star Ford Dallas and sales consultant, Becky. The whole sales team is available for any additional questions or to have you back to review your truck's features. Stay in touch at 972-985-3600. We appreciate you, Rene Galvan, General Sales Manager

September 04, 2019

great job I just purchased a work truck, got the best deal in town and brett even accommodated my work schedule by delivering the vehicle 2 hours away from the More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Five Star Ford of Dallas responded

Hello Michelle! Thank you for sharing your comments about your shopping experience at Five Star Ford Dallas. We are excited to have your business and if Brett, Rob, or I can answer any questions about your new truck, please do not hesitate to call us at 972-985-3600. Enjoy, Rene Galvan, General Sales Manager

September 04, 2019

Thank YOU Brett is so helpful when it comes to clarity within the process, I was very apprehensive to come to another dealer due to previous experiences. I didn More

by lorenzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : daniel
Sep 05, 2019 -

Five Star Ford of Dallas responded

Welcome to Five Star Ford Dallas, Lorenzo, and congratulations on the purchase of your new Ford. Brett and I are available at 972-985-3600 when you have questions about your vehicle. Knowing you are enjoying the best driving experience is a goal. Thank you and please stay in touch. Take Care, Rene Galvan, General Sales Manager

August 30, 2019

Escalade I had a great experience here. brett made a lifelong customer the day i purchased this vehicle. he explained features, financing terms, and protectio More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Five Star Ford of Dallas responded

Hello Michelle, Welcome to Five Star Ford Dallas! It is great to hear from you and we thank you for endorsing Brett. Brett and I are available at 972-985-3600 when you need help with your Escalade or future car concerns. Thank you for being our customer, Rene Galvan, General Sales Manager

August 29, 2019

F-250 Brett was very professional. The majority of the process was completed online, making the time at the dealership much more pleasant. Throughout the pr More

by C Platt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Sachse
Aug 30, 2019 -

Five Star Ford of Dallas responded

Thank you for taking the time to share your valuable feedback and recognize the sales team at Five Star Ford Dallas. If Brett, Sean, or I can review any features on your new Ford, please let us know at 972-985-3600. You are a VIP! Enjoy, Rene Galvan, General Sales Manager

August 29, 2019

Great dealership! Joe was very professional and easy to work with! I will be seeing him for all future car purchases. Thanks again Five Star Ford Plano! More

by J.C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2019 -

Five Star Ford of Dallas responded

J.C., It is great to receive your review and endorsement for Joe and Five Star Ford Dallas. We invite you back to our new facility any time we can be of help with any of your vehicle needs. Thank you for sharing and please stay in touch with Joe or me at 972-985-3600. Enjoy, Rene Galvan, General Sales Manager

August 17, 2019

Wonderful Buying Experience The entire staff was so friendly and courteous. Can’t thank my salesrep Joe Crawford enough for the quick and smooth process buying my car More

by Mustang4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2019 -

Five Star Ford of Dallas responded

Thank you, Mustang4, for endorsing Joe Crawford and Five Star Ford Dallas. It is exciting to have you as a customer and we are here to make sure you are enjoying your new Mustang! Customer care is important well after the sale, so we look forward to hearing from you at 972-985-3600 when you have questions about your Ford. Stay in touch and enjoy your ride. Thanks again, Rene Galvan, General Sales Manager

August 15, 2019

No pressure sale! My husband and I have purchased many cars. Our salesman, Sion Lazar was informative and helpful. Never once did we feel pressured to buy over our budg More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Smith, Na Na
Aug 16, 2019 -

Five Star Ford of Dallas responded

Congratulations, Happy Customer, on the purchase of your new Ford! We would like to continue sharing our knowledge anytime you have questions about the technology or care of your truck. Knowing you are having the best driving experience is the goal. Call us at 972-985-3600. Thank you for shopping at Five Star Ford Dallas, Rene Galvan, General Sales Manager

August 11, 2019

World-class customer satisfaction! As soon as we were approached by Charles, I knew we were in very capable hands. From choosing the right cars that met our needs to letting us test dri More

by RaveDrifter515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Farnes, Charles Wilkinson
Aug 12, 2019 -

Five Star Ford of Dallas responded

Thank you, RaveDrifter515, for sharing your shopping experience at Five Star Ford Dallas. If Charles or I can help with future vehicle questions, please give us a call at 972-985-3600. Our goal is to keep you driving comfortably every day. Take Care, Rene Galvan, General Sales Manager

August 08, 2019

Great experience Joe Crawford and the folks at Five Star Ford were great. The experience was easy and efficient. I would recommend these guys for a new or used car. More

by Aspenjohnbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Five Star Ford of Dallas responded

Congratulations, Aspenjohnbell! Your endorsement of Five Star Ford Dallas and Joe's efforts is awesome. Please let Joe or I know if you would like to review any of Ford's technology or the care schedule of your new vehicle. We hope to have the opportunity to continue being your auto dealer. Thank you, Rene Galvan, General Sales Manager

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