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Five Star Ford of Dallas

Dallas, TX

4.8
1,406 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,407 reviews

November 20, 2019

Great experience Love the dealership and enjoyed working with Joey. He makes the car buying process fun and exciting like it should be while also keeping it simple. More

by jharman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey O'Conner, Esmeralda Garcia
Nov 21, 2019 -

Five Star Ford of Dallas responded

Thank you, jharman, for choosing Five Star Ford Dallas to shop for your Explorer. Joey and everyone at the dealership is excited to have you as our customer. Please stay in touch at 972-985-3600. Our goal is to provide you with continued customer and vehicle care for an enjoyable ride in your Ford. Thanks again, Thomas Bies, General Sales Manager

November 19, 2019

First impressions I had never purchased from here before but the experience was excellent. My salesman Joey was excellent and very personable and friendly. Really enjo More

by rlbrownl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey O'Conner, Esmeralda Garcia
Nov 20, 2019 -

Five Star Ford of Dallas responded

Welcome to Five Star Ford Dallas, rlbrownl! Thank you for sharing your feedback and if you would like to review your purchase agreement, I would be more than happy to meet with you. Your complete satisfaction is our goal. Please let Joey or me know if you would like to stop by at 972-985-3600. It is important to us that we earn your trust and loyalty. Sincerely, Thomas Bies, General Sales Manager

Nov 20, 2019 -

rlbrownl responded

My purchase agreement is fine. I used my own approved loan. The bad taste was I didn’t tell finance that I had that in case they could beat it since you work with so many lenders. Since your best finance offer was 5.19% to my 3.19%, that’s 62% higher than what I got approved for on my phone while I was waiting for finance. That’s why I didn’t feel like that was “truly” the best offer you received. I think it’s just what they told me. But I admit I may be incorrect. Again, outside of that, your service was excellent.

November 16, 2019

Exceptional So thankful for Becky Cunneen and the entire staff at 5-Star Ford. They truly deserve the 5-Stars, and I recommend them to anyone looking for a new or More

by Markymark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brown, Becky Cunneen, Esmeralda Garcia
Nov 18, 2019 -

Five Star Ford of Dallas responded

Hello Markymark! Thank you for shopping with us and when we can be of further help, please give us a call at 972-985-3600. Becky and the Five Star Ford Dallas Team are ready to serve your automotive needs again! In the meantime, enjoy your new car. Take Care, Thomas Bies, General Sales Manager

November 16, 2019

Super friendly! Juan was super helpful in our new vehicle purchase! I would highly recommend Juan to anyone I know to work with When buying a new Ford. More

by grewingrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Orocio
Nov 18, 2019 -

Five Star Ford of Dallas responded

Congratulations on your new Ford, grewingrl! Your recommendation for Juan and Five Star Ford Dallas is truly appreciated. If there are any features on your new vehicle you would like to revisit, please let us know at 972-985-3600. We hope to serve you again. Thank you, Thomas Bies, General Sales Manager

November 12, 2019

Joe Crawford does it again!! Joe Crawford never ceases to steer me wrong. I came back to the dealership to purchase my second vehicle from him and he knew so much about the produc More

by EdgeSTGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Vines, Gary Lindsey, Rene Galvan, Michelle Larson
Nov 13, 2019 -

Five Star Ford of Dallas responded

Congratulations EdgeSTGirl! Your recommendation of Joe Crawford and Five Star Ford Dallas is awesome! Please let Joe or me know if you need to revisit any of your SUV's features. We want to make certain you fully enjoy your new Ford. Thank you for your review and business, Thomas Bies, General Sales Manager

November 10, 2019

Kudos! I came in to their service department on Thursday, October 31st, at the very last minute. Due to weather changes, all of my tires were low. Jerry Th More

by devi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Thompson
Nov 11, 2019 -

Five Star Ford of Dallas responded

Thank you, devi, so very much for your endorsement for the service center at Five Star Ford Dallas.. Please reach out to Jerry or me at 972-985-3600. We would love to review your vehicle's care schedule to assure you the best driving experience. Stay in touch! Thanks again, Keith Drake, Service Director

November 06, 2019

Excellent Service Becky was very approachable and made the whole experience of buying my first car very easy, she was clear and concise with all the paperwork and alrea More

by Brookiecookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
Nov 06, 2019 -

Five Star Ford of Dallas responded

Congratulations on your first vehicle purchase, Brookiecookie! Becky is a wealth of knowledge and will certainly share any additional information about your purchase to make driving time the best. Please stay in touch with either of us at 972-985-3600. Thank you for shopping at Five Star Ford Dallas. Take Care, Thomas Bies, General Sales Manager

November 02, 2019

Great Experience, Good Deal This was my second time working with Joe Crawford. I saw the truck that I wanted and called Joe. We did the deal by phone, text and email. Very easy! More

by Ron K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
Nov 04, 2019 -

Five Star Ford of Dallas responded

Thank you, Ron, for returning to Five Star Ford Dallas for a second purchase! Everyone is grateful for your business and we look forward to helping you with future vehicle needs. In the meantime, Joe or I am available at 972-985-3600. We love having your friendship and business. Take Care, Thomas Bies, General Sales Manager

November 02, 2019

Fast as xxxx Becky has everything lined out in advance and didn’t take a lot of back and forth to get the deal done over the phone. She the goat. More

by Sean w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen, Fred Smith
Nov 04, 2019 -

Five Star Ford of Dallas responded

Hello Sean! Thank you for choosing Five Star Ford Dallas. Our goal is to work efficiently for our customers and we appreciate you recognizing Becky's efforts to make your purchase go smoothly. Please reach out to us at 972-985-3600 anytime you have questions about your new truck! Thanks again, Thomas Bies, General Sales Manager

November 02, 2019

Joe was fantastic Buying from Joe was by far the best car buying experience we have had! He was extremely knowledgeable about roush mustangs and made us feel like we co More

by Melaniemdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Five Star Ford of Dallas responded

Hello Melaniemdavis and thank you for sharing your experience with Joe. We are excited to have your business at Five Star Ford Dallas and if Joe or I can review any of the features on your Mustang. please do not hesitate to call us. We both can be reached at 972-985-3600. Knowing you are fully enjoying your car is important! Thank you, Thomas Bies, General Sales Manager

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