Five Star Ford of Dallas

Joe Crawford does it again!! Joe Crawford never ceases to steer me wrong. I came back to the dealership to purchase my second vehicle from him and he knew so much about the produc Joe Crawford never ceases to steer me wrong. I came back to the dealership to purchase my second vehicle from him and he knew so much about the product itself - it rubbed off on me. I ended up purchasing a Ford Edge ST for my company vehicle and couldn’t be more happier. Joe is your man to go to if you need someone with good product knowledge who always has the best deal! Thank you to everyone involved. More

Kudos! I came in to their service department on Thursday, October 31st, at the very last minute. Due to weather changes, all of my tires were low. Jerry Th I came in to their service department on Thursday, October 31st, at the very last minute. Due to weather changes, all of my tires were low. Jerry Thompson was kind enough to extend his day by servicing my vehicle, taking the time to fill all of them with air. Working an abundance of hours, myself, I know how eager one can be to leave work as soon as he can! But, he was kind, gracious, & most helpful! I really appreciate him & his service! Jerry, & his attitude, are an asset to your company...providing the type of service that makes me want to continue my relationship with Five Star Ford! I appreciate you & wish you continued success in all of your endeavors. Thank you! More

Excellent Service Becky was very approachable and made the whole experience of buying my first car very easy, she was clear and concise with all the paperwork and alrea Becky was very approachable and made the whole experience of buying my first car very easy, she was clear and concise with all the paperwork and already had good options for me to look at for what I was in the market for. Would definitely recommend her for someone who is looking for an easy and hassle free car buying experience. More

Great Experience, Good Deal This was my second time working with Joe Crawford. I saw the truck that I wanted and called Joe. We did the deal by phone, text and email. Very easy! This was my second time working with Joe Crawford. I saw the truck that I wanted and called Joe. We did the deal by phone, text and email. Very easy! More

Fast as xxxx Becky has everything lined out in advance and didn’t take a lot of back and forth to get the deal done over the phone. She the goat. Becky has everything lined out in advance and didn’t take a lot of back and forth to get the deal done over the phone. She the goat. More

Joe was fantastic Buying from Joe was by far the best car buying experience we have had! He was extremely knowledgeable about roush mustangs and made us feel like we co Buying from Joe was by far the best car buying experience we have had! He was extremely knowledgeable about roush mustangs and made us feel like we could trust him. He was very patient and just an all around great sales man. He even took us to test drive an explorer that he knew we weren’t buying yet after we purchased our mustang. Can’t say enough good about him. More

Great experience buying a preowned Explorer I absolutely hate car shopping, but Sion Lazar made the process easy and enjoyable. He showed me several options, both new and preowned, and was good I absolutely hate car shopping, but Sion Lazar made the process easy and enjoyable. He showed me several options, both new and preowned, and was good about keeping in touch throughout the process. I bought a really nice certified preowned before it even went on sale to the public. Everyone was friendly, helpful, and fair. I would purchase here again! More

Joe was a pleasure to work with Joe and James were a pleasure to work with. I would recommend anyone going there to ask for Joe and follow up with James for after market items Joe and James were a pleasure to work with. I would recommend anyone going there to ask for Joe and follow up with James for after market items More

great salesman and price Great price. Great salesman. Finance was about what I expect from a car dealership. Love the truck and the experience was better than usual. Overall i Great price. Great salesman. Finance was about what I expect from a car dealership. Love the truck and the experience was better than usual. Overall it was a pleasant experience. More

Excellent Sales Person! I was looking for a newer truck to replace my worn out 2003 Chevy 4x4 PU. After searching online, I found a few used F-150s (already owned a 2003 F-2 I was looking for a newer truck to replace my worn out 2003 Chevy 4x4 PU. After searching online, I found a few used F-150s (already owned a 2003 F-250). After seeing several lemons, taking several other used trucks for unimpressive test drives, finding a possible replacement and then enduring numerous vehicle sales and finance peoples’ pitches, hearing asking prices higher than advertised online and generally given the run around and verbal games, I called it a day. I finally found a really nice-looking replacement, a gently used/new 2019 F-150 Lariat right down the street at the new Five Star Ford Dallas dealership near UTD. When I went in to take a test drive, I met Pete Restivo, Internet Sales Manager. Pete was welcoming and eager to go with me on a test drive. Since I felt the asking price was higher than I thought appropriate, Pete presented my purchase offer to his management. After several iterations, we finally reached an acceptable agreement. While we were waiting for the paperwork to be completed, Pete took me on a tour of their new facilities, including introducing me to Parrish Ganakos, Service Advisor, their service bays and explaining how to navigate the service environment. Pete also introduced me to James Doriawal, Aftermarket Manager. James explained what aftermarket items were available for my truck and how to obtain when I decided to purchase. Before completing the purchase, I sat down with Alex Gonzalez, Finance, to complete the finance paperwork. A fellow veteran, Alex was patient, clearly explained all the options and answered all my questions. When I went in to pickup my new to me truck, after having the windows tinted, Pete was there again ready to take time to assist me. Before I drove off the lot, Pete, stepped me through (new to the current generation of computerized vehicles) some of the trucks features and how to operate several systems. He made sure I was comfortable before I drove off the lot. Additionally, they have every other Saturday morning classes, led by Michelle Larson, to familiarize/train newbies like me on the computerized systems in the Ford vehicles. In summary, I highly recommend the team at Five Star Ford Dallas, off the George Bush Turnpike, near UTD. Be sure to ask for Pete Restivo. He will treat you right, make sure you find the vehicle you want, at the right price and ensure you have a highly successful and satisfying purchasing experience. More