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Five Star Ford of Dallas

Dallas, TX

4.8
1,402 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,402 reviews

January 27, 2020

Joe Crawford takes care of business! I was considering buying one of this dealership's used vehicles from out of state; never been to it, all communications via phone/email. Google and Ye More

by rlite2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Five Star Ford of Dallas responded

Thank you, rlite2, for taking the time to share your feedback regarding the communication with Joe Crawford and Five Star Ford Dallas. Customer experience is important and we are happy to hear you found the procedures with Joe exceptional. If we can help with any future vehicle needs, we would love the opportunity to assist. Please stay in touch at 972-985-3600. We hope you enjoy the vehicle you ended up buying. Take Care, Thomas Bies, General Sales Manager

January 23, 2020

All the people I talked they were very good professionals nice they took care of me and answered all my cuestiones I will buy from them again thanks More

by Josegarcia5633
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Denton
Jan 24, 2020 -

Five Star Ford of Dallas responded

Thank you, Jose, for sharing your feedback regarding your shopping experience at Five Star Ford Dallas. David, Joe, and I are available at 972-985-3600 to continue offering our vehicle knowledge. We look forward to helping with your future automotive needs. Please stay in touch, Thomas Bies, General Sales Manager

January 20, 2020

In and Out with what I needed plus the performance equipment that put this truck over the top. Another great job and thanks to Joe. More

by charlied4
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Smith
Jan 21, 2020 -

Five Star Ford of Dallas responded

Thank you charlied4 for sharing your review for Five Star Ford Dallas. Congratulations on the purchase of your performance truck and please let Joe or me know if you have questions about any of its features or care schedule. We both want to continue sharing our vehicle knowledge and expertise. Please reach us at 972-985-3600. Enjoy, Thomas Bies, General Sales Manager

January 19, 2020

Best experience I’ve had at any dealership. I’ll buy from them in the future. Becky was awesome! You will love her, go see her! More

by tmiller370
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen, Fred Smith
Jan 20, 2020 -

Five Star Ford of Dallas responded

Welcome to Five Star Ford Dallas, tmiller370! Thank you for shopping with Becky and our sales team. We want to assure you that customer care continues after the sale and we invite you to stay in touch at 972-985-3600. Knowing you are fully enjoying your new Ford is our goal. We look forward to seeing you again. Best Regards, Thomas Bies, General Sales Manager

January 17, 2020

Listened to my needs as a customer - understood what I was looking for in my next vehicle purchase. Helped identify suitable solutions to make the sale work! I feel like I received a very fair price for More

by Tony
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
Jan 18, 2020 -

Five Star Ford of Dallas responded

Hello Tony! We are excited to have your business at Five Star Ford Dallas. It is important to Becky, David, and me that you are comfortable with your purchase and we welcome your calls at 972-985-3600. Thank you for shopping with us and please stay in touch. Best Regards, Thomas Bies, General Sales Manager

January 13, 2020

Great service from Joey o’conner and Rene Galvan. Best service I have ever had! I will for sure be coming back to get service More

by milesarbuckle
Recommend Dealer
Yes
Employees Worked With
Rene Galvan , Joey O'Conner, Esmeralda Garcia
Jan 14, 2020 -

Five Star Ford of Dallas responded

Congratulations milesarbuckle! It was a pleasure to have you visit Five Star Ford Dallas and allow us the opportunity to help you shop for your new truck. Joey and I would like to hear from you if there are features on your Ford needing review. Please call either of us at 972-985-3600. Knowing you are fully enjoying your ride is our goal. Thank you for making us your truck dealer and we look forward to your next visit. Best Regards, Thomas Bies, General Sales Manager

January 11, 2020

One of the best experiences I’ve had buying a truck in and out no pressure and honest up front exchanges. I would definitely come back! More

by Doug.insurance
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
Jan 13, 2020 -

Five Star Ford of Dallas responded

Congratulations on the purchase of your new truck, Doug! Becky and I want to make sure you have a full understanding of Ford's technology and we both invite you back for a review. Call us at 972-985-3600. We are excited to have you as a customer at Five Star Ford Dallas and we look forward to helping again. Thank you, Thomas Bies, General Sales Manager

January 10, 2020

It was a great experience they made it easy and I’m very pleased with experience and just all the people were awesome thx ford More

by jackson_moore
Recommend Dealer
Yes
Employees Worked With
Na Na
Jan 11, 2020 -

Five Star Ford of Dallas responded

Thank you for taking the time to share your shopping experience with Sion and Five Star Ford Dallas. It is important that our customers leave the lot excited to own a new vehicle. Whenever Sion or I can help with your automotive concerns, we are available at 972-985-3600. Welcome to our dealership family, Thomas Bies, General Sales Manager

January 06, 2020

Service with NO ISSUES! Great service, GREAT Customer Service....Barry Hipple is DA MAN! Always get great work and ready in no time. Won't take my Escape anywhere else More

by trod6544
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Hipple
Jan 07, 2020 -

Five Star Ford of Dallas responded

Thank you for taking the time to write about your visit to the service center at Five Star Ford Dallas. It is important that we always provide efficient service and quality customer care. Our advisors and technicians are available to share their knowledge about your Ford Escape, so please stay in touch at 972-985-3600. We look forward to helping you again. Take Care, Keith Drake, Service Director

January 03, 2020

Becky went above and beyond to make our experience top notch. She is professional, knowledgeable and cares about the customer before, during and after the sale! More

by Daniel
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
Jan 04, 2020 -

Five Star Ford of Dallas responded

Hello Daniel! Thank you for recognizing Becky's commitment to customer care. Your business and recommendation are appreciated and we welcome you back to Five Star Ford Dallas anytime we can help. Please let Becky or me know when you have future vehicle needs at 972-985-3600. Take Care, Thomas Bies, General Sales Manager

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