
Five Star Ford of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service with NO ISSUES! Great service, GREAT Customer Service....Barry Hipple is DA MAN! Always get great work and ready in no time. Won't take my Escape anywhere else Great service, GREAT Customer Service....Barry Hipple is DA MAN! Always get great work and ready in no time. Won't take my Escape anywhere else More
Becky went above and beyond to make our experience top notch. She is professional, knowledgeable and cares about the customer before, during and after the sale! notch. She is professional, knowledgeable and cares about the customer before, during and after the sale! More
Update to my last review!!! If I could give this zero stars I would. I've only had my car for a little over 5 months. It has been nothing but trouble. This was "suppose" to be a If I could give this zero stars I would. I've only had my car for a little over 5 months. It has been nothing but trouble. This was "suppose" to be a certified vehicle. Which was explained to me by the salesperson. Whose knowledge of cars are zero. I learned after just 6 weeks of having the car that i needed a front end alignment. Then one of the tires kept going low. Needed a new tire 237 dollars. I don't think it's even a new tire.. Then the trim on my back passenger door keeps falling off. Still waiting on that to come in that I told them about in November. Smh!!! I didn't have this much trouble with the 2007 escape I bought in 2010. Don't get me wrong I love my car it's just been too much. My next car will definitely not be a Ford!!!!!!!!! More

Individualized attention Becky took care of making sure this first time buyer had a good experience. We started the process communicating via email. Almost immediate responses Becky took care of making sure this first time buyer had a good experience. We started the process communicating via email. Almost immediate responses made it feel like we were the most important customer she had. All the paperwork was prepared when we arrived, the process was easy and she made us feel right at home. More

Great experience! We had a great no-haggle experience at Five Star Dallas with Becky! Thank you for a painless transaction. We are excited about our new Explorer! We had a great no-haggle experience at Five Star Dallas with Becky! Thank you for a painless transaction. We are excited about our new Explorer! More

Review Becky was very professional and knowledgeable. Very pleasant, not pushy at all. Esmeralda was great, best finance experience I have ever had. Pric Becky was very professional and knowledgeable. Very pleasant, not pushy at all. Esmeralda was great, best finance experience I have ever had. Price was good, do think they could have worked with me just a bit morr More

Great Experience! Joey was great to work with. He is very knowledgeable about all things Ford Performance. If you want to deal with someone who knows their stuff and Joey was great to work with. He is very knowledgeable about all things Ford Performance. If you want to deal with someone who knows their stuff and is a real car guy give Joey a call. More
Great Experience I recently purchased a vehicle from Five Star Ford in Plano. Shawne and Pete assisted me with the purchase of a new vehicle. I was very specific in wh I recently purchased a vehicle from Five Star Ford in Plano. Shawne and Pete assisted me with the purchase of a new vehicle. I was very specific in what I was considering and within a few days, they located a vehicle. I test drove the vehicle and it was exactly what I was looking for. Shawne and Pete were extremely knowledgeable about all the vehicles and I never felt pressured. When I get ready to buy my next vehicle, I will go to Five Star Ford in Plano and request Shawne and Pete. Great experience from start to finish. Wade More

Best customer service ever! No hassle, no issues! Quick to get the deal done.. I’m from Laredo, Texas and plan on continuing to work with this dealership in Dallas. No hassle, no issues! Quick to get the deal done.. I’m from Laredo, Texas and plan on continuing to work with this dealership in Dallas. More