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Five Star Ford of Dallas
Dallas, TX
1,375 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase.
Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,375 reviews
February 08, 2020
Joe Crawford and Brian Huth both went above and beyond to get me in what I wanted made the process quick and easy I would recommend them to anyone looking to purchase a new vehicle get me in what I wanted made the process quick and easy I would recommend them to anyone looking to purchase a new vehicle More
by Codyu09
February 08, 2020
It was an easy afternoon of car buying! Wonderful facility—quick access for a test drive—all my needs for the new vehicle were met. facility—quick access for a test drive—all my needs for the new vehicle were met. More
by sarajanehood
Employees Worked With
February 06, 2020
Lease Buyout Deceptive Tactics on Finance and Warranty Gary in financing is a liar. We negotiated a lease buyout on a 2017 Ford Mustang Ecoboost with an extended warranty that was supposed to come out to $ Gary in financing is a liar. We negotiated a lease buyout on a 2017 Ford Mustang Ecoboost with an extended warranty that was supposed to come out to $432 for the plan. The paperwork he gave me has the plan marked to $1,433, in addition to a bogus finance charge on top of my Credit Union's APR. Overall, have been scammed for almost $2,500 in extra charges, due to deceptive sales tactics, and will never do business with this dealer again. The service department is a joke as well, as Brett Ingersoll, my sales rep, lied on behalf of service department representative Mark Gray, saying my car needed a $500 repair that was covered under Powertrain and Emissions warranty. Horrible, horrible people. I have wasted a month's worth of Saturdays, two times being put into a loaner and have dealt with their deceptiveness on a buyout that I was pre-approved for outside of the dealer, and ended up financing outside of the dealer. If Ford wants to retain any future opportunities for mine or my family's business, they can reach out to me and let me know. In the meantime, I hope each of these men enjoy their monthly bonus. It's no wonder how they are grand opening their new dealership today, with the extra charges they build into a simple lease buyout. Shame on me for putting any faith in them. More
by jaredwingate1
January 27, 2020
Joe Crawford takes care of business! I was considering buying one of this dealership's used vehicles from out of state; never been to it, all communications via phone/email. Google and Ye I was considering buying one of this dealership's used vehicles from out of state; never been to it, all communications via phone/email. Google and Yelp reviews are available on the web; seems like an average franchised dealer. I came into contact with Joe Crawford via one of dealership ad/sales platforms(Trucar, Autotrader, etc.). Asked Joe for a quote/offer sheet on the vehicle I was interested in, got it right out to me; I decided on an on-site PPI and Joe coordinated the inspection process at dealership site, let me know when inspector made appointment and did inspection; all this over a few days time. Although I ultimately decided on another vehicle from a different source if I were to be considering another vehicle from this dealership I would prefer to work with Joe Crawford. More
by rlite2
Employees Worked With
January 23, 2020
All the people I talked they were very good professionals nice they took care of me and answered all my cuestiones I will buy from them again thanks nice they took care of me and answered all my cuestiones I will buy from them again thanks More
by Josegarcia5633
January 20, 2020
In and Out with what I needed plus the performance equipment that put this truck over the top. Another great job and thanks to Joe. equipment that put this truck over the top. Another great job and thanks to Joe. More
by charlied4
January 17, 2020
Listened to my needs as a customer - understood what I was looking for in my next vehicle purchase. Helped identify suitable solutions to make the sale work! I feel like I received a very fair price for was looking for in my next vehicle purchase. Helped identify suitable solutions to make the sale work! I feel like I received a very fair price for my new truck! Especially felt Becky and her sales manager, David worked with me to make all aspects of the sale comfortably acceptable to me as a consumer! Would highly recommend Becky and David to my friends and family! More
by Tony
Employees Worked With
Becky Cunneen
January 13, 2020
Great service from Joey o’conner and Rene Galvan. Best service I have ever had! I will for sure be coming back to get service service I have ever had! I will for sure be coming back to get service More
by milesarbuckle
Employees Worked With
Rene Galvan , Joey O'Conner, Esmeralda Garcia
