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Five Star Ford of Dallas

Dallas, TX

4.8
1,375 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,375 reviews

June 23, 2020

If I could give Anna 10 Stars I would I never had such a great experience with a car dealership everyone was so friendly and very informative thank you More

by beliaquintana48
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Cunneen, Fred Smith
Jun 24, 2020 -

Five Star Ford of Dallas responded

Beliaquintana48, It was a pleasure to help you with the purchase of your new Ford. Anna is a wealth of knowledge and is available at 972-985-3600 to continue sharing advice to help you enjoy your vehicle to the fullest. Thank you for shopping at Five Star Ford Dallas and please stay in touch. Best Regards, Thomas Bies, General Sales Manager

June 18, 2020

Dropped off my Explorer for some minor repairs and was totally satisfied! Our service rep was Fredy and he was very professional, courteous and knowledgeable! The whole building was very immaculate and cl More

by G. Smith
Recommend Dealer
Yes
Employees Worked With
Fredy Mendoza,
Jun 22, 2020 -

Five Star Ford of Dallas responded

Hello G. Smith! Thank you for endorsing the service center at Five Star Ford Dallas. Our service team is available at 972-985-3600 for any additional vehicle care concerns that arise. Please let us know when we can share our automotive advice. Stay safe and please stay in touch. Take Care, Keith Drake, Service Director

May 15, 2020

Everyone that worked here was so amazing. They all helped me get into a vehicle even with my credit issues. But I can express enough how amazing my salesman, Laray Wilson is. He helped me so much and made th More

by Amber.greenwood
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Five Star Ford of Dallas responded

Hello Amber.greenwood, It was our pleasure to help with the purchase of your vehicle. Rob, LaRay, and I hope to continue answering your automotive concerns. Please stay in touch at 972-985-3600. Thank you for your recommendation of Five Star Ford Dallas. Safe travels, Thomas Bies, General Sales Manager

May 04, 2020

Professionalism at it's finest! Outstanding experience in purchasing my new Bullitt from 1100 miles away, Joe Crawford made this purchase effortless with his knowledge and expertise More

by jjz621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Five Star Ford of Dallas responded

Thank you, jjz621, for trusting in Joe Crawford and the team at Five Star Ford Dallas on the purchase of your Mustang Bullitt. Joe and I want to continue sharing our Ford knowledge to help you fully enjoy your car. Please call us at 972-985-3600. We are here to help. Take Care, Thomas Bies, General Sales Manager

May 02, 2020

Bad sale experience. Once I got to the dealership the sales manager did not provided an offer or deal for the vehicle I was interested. All he did was talk about random th More

by Raul Munoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sale manager
May 05, 2020 -

Five Star Ford of Dallas responded

Hello Raul, Providing a great customer experience is very important to us, If you would like to reach out to me at tbies@fivestarforddallas.com or 972-985-3600, I will gladly discuss the necessary credit needed to obtain the purchasing power you were seeking. We would love to help you get into a new vehicle. Please reach out to me. Sincerely, Thomas Bies, General Sales Manager

May 01, 2020

Iliana was a pleasure to work with. Fred in finance was great and made everything seamless and easy. Overall great experience at Five Star Ford Dallas. More

by LxMxM
Recommend Dealer
Yes
Employees Worked With
Iliana Davila, Fred Smith
May 02, 2020 -

Five Star Ford of Dallas responded

Hello LxMxM! It is great to hear you enjoyed your shopping experience at Five Star Ford Dallas! When Iliana or I can help with future vehicle needs or care, please give us a call at 972-985-3600. Thank you for being our customer! Take Care, Thomas Bies, General Sales Manager

April 22, 2020

Love my new car! Brett was very helpful in getting the new car I wanted quick and efficiently. He worked hard to get me a good price. I’m thankful to Five Star Ford fo More

by mkm620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Smith
Apr 22, 2020 -

Five Star Ford of Dallas responded

Congratulations on the purchase of your new Ford, mkm620! When you have additional questions about your vehicle, Brett and I would love the opportunity to share our knowledge. Reach out to either of us at 972-985-3600. Thank you for your review and business, Thomas Bies, General Sales Manager

April 21, 2020

Laray wilson went above and beyond. I really appreciated all of his help. Very happy with the vehicle. Will definitely be buying again from him in the future. More

by Wbarnes661
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Five Star Ford of Dallas responded

Hello Wbarnes661! Thank you for shopping at Five Star Ford Dallas! LaRay and I want to continue sharing our vehicle knowledge and we look forward to helping you again. Call either of us at 972-985-3600. We look forward to serving you again. Take Care, Thomas Bies, General Sales Manager

April 20, 2020

We had a great experience at Five Star Ford of Dallas. Pete Restivo was our salesman and he did a great job of explaining everything to make the buying process easy for us. I highly recommend Pete and the More

by Ambern2008
Recommend Dealer
Yes
Employees Worked With
Pete Restivo
Apr 21, 2020 -

Five Star Ford of Dallas responded

Congratulations Ambern2008 on your new Ford! Thank you for sharing your visit with Pete and the team at Five Star Ford Dallas. We are here to help anytime you have questions about your vehicle at 972-985-3600. Making this your best driving experience is our goal! Take Care, Thomas Bies, General Sales Manager

April 20, 2020

NEVER DEALT WITH THEM BEFORE AND NEVER WILL.TRADE APPRAISEL ON THEIR WEBSITE WAS GIVEN A AMOUNT BUT DEALERSHIP OFFERED $2000 LESS,WHAT A JOKE.THEY OFFERED $20 000 APPRAISAL BETWEEN $21000 AND $2400 More

by PORSCHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
STEPHEN
Apr 22, 2020 -

Five Star Ford of Dallas responded

Hello PORSCHE, Your feedback is appreciated and it is important to me to review your experience with our dealership. With the limited information, I kindly ask that you email your contact information to tbies@fivestarforddallas.com. Direct communication continues to be important and it would be great to review your trade-in first hand. I look forward to hearing from you. Sincerely, Thomas Bies, General Sales Manager

Apr 22, 2020 -

PORSCHE responded

My first impression with your dealership was not good, I have purchased a lot of expensive vehicles in the past and had some great experiences , you can certainly learn from Porsche Oklahoma City when it comes to customer service, I will shop around to find the deal for me

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