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Five Star Ford of Dallas

Dallas, TX

4.8
1,375 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,375 reviews

July 31, 2020

We were going to buy a mustang from them the manger said we never stayed in contact with the salesman. That was a complete lie!!! We talked or sent a text everyday! That last text we got back from Joey was More

by kellyvaldez67
Recommend Dealer
No
Employees Worked With
Joey
Aug 01, 2020 -

Five Star Ford of Dallas responded

Hello Mr. Valdez, Your business is very important to us and we would like to understand where we went wrong. Once you signed the paperwork, we waited for your return for more than 5 days with no response to our calls and texts. Due to the lack of reply, we assumed you were no longer interested in the vehicle. If you are open to discussing this issue in further detail, please contact me at your earliest convenience at 972-985-3600. Please understand it was not from lack of trying, as we would have loved to have helped you drive away in a great car. I look forward to hearing from you. Respectfully, Thomas Bies, General Sales Manager

July 24, 2020

Best manager and Ford Dealership We would like to say our sales manager Anna "Thank you so much for the help of purchase Ford Escape" It was an amazing experience and we appreciate it More

by Artem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2020 -

Five Star Ford of Dallas responded

Artem, We can not thank you enough for your visit to Five Star Ford Dallas and for your rating of Anna Alison. Congratulations on your new car purchase, and please do not hesitate to call us at 972-985-3600 to review any of its technology. We want you to enjoy the ride! Thanks again, Thomas Bies, General Sales Manager

July 24, 2020

Anna was awesome! - Thank you Anna for making my truck buying experience a pleasant one. - You were very kind, professional and easy to work with. I never felt pressured More

by jon
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2020 -

Five Star Ford of Dallas responded

Jon, Thank you for your recommendation of Anna and Five Star Ford Dallas. We want to make certain you fully enjoy your truck, so please stay in touch at 972-985-3600. We are more than happy to help our valued customers. Take Care, Thomas Bies, General Sales Manager

July 05, 2020

Anna is a passionate, patient and helpful salesperson at Five Star Ford Dallas. This was my first personal vehicle purchase in over 20 years, and she helped to make my purchase experience pleasant with no r More

by sandramc
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Five Star Ford of Dallas responded

Welcome to Five Star Ford Dallas, sandramc! Thank you for endorsing Anna and her great customer care. We both hope to help you again when you have vehicle concerns. Please stay in touch at 972-985-3600 or stop by anytime. Sharing our automotive knowledge to keep you and your family comfortable and safe is a priority. Thanks again, Thomas Bies, General Sales Manager

July 01, 2020

Love my Shelby Super Snake Joe Crawford was very helpful with my purchase. He did everything I asked and answered all my questions in a timely fashion. All my paperwork was done More

by Shelby Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
Jul 02, 2020 -

Five Star Ford of Dallas responded

Hello Shelby Fan! We are glad you made your way to Five Star Ford Dallas! Customer care continues at 972-985-3600. Please let Joe or me know if we can help explain any of the technology in your new truck. We would be happy to Facetime to assist you long distance. Thank you, Thomas Bies, General Sales Manager

June 30, 2020

Our experience was absolutely phenomenal. We started everything on line, got to the dealership Right before closing, car was already out front ready for us to see. Papers were ready by the next morning More

by timothy.centofanti
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
Jun 30, 2020 -

Five Star Ford of Dallas responded

Hello Timothy! Thank you for your recommendation of Five Star Ford Dallas and our sales team. Anna and I hope to help you enjoy your purchase along with your future vehicle needs. Please stay in touch at 972-985-3600. We will be ready to share additional automotive advice. Best Regards, Thomas Bies, General Sales Manager

June 30, 2020

Anna was awesome from the beginning. She listens to our needs and followed through until the end. We are very happy with our purchase and are pleased with the outcome of our visit. More

by shay.shayavery
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Five Star Ford of Dallas responded

Welcome to Five Star Ford Dallas, shay.shayavery! Anna is a definite asset to our staff and customers. When you have questions about your new Ford, please reach out to Anna or me at 972-985-3600. Thank you for sharing your comments and we look forward to serving you again. Take Care, Thomas Bies, General Sales Manager

June 29, 2020

I still can't believe that Five Star qualified me with Ford Motor Credit for 0% financing and no money down. I have recent late payments on other vehicles, and I even have accounts in collections for good More

by RickInAmarillo
Recommend Dealer
Yes
Employees Worked With
Anna Alison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia, Fred Smith
Jun 30, 2020 -

Five Star Ford of Dallas responded

Congratulations, RickInAmarillo! We were more than happy to help you get into a new Ford! Thank you for recognizing our sales team and please do not hesitate to call us at 972-985-3600 when you have questions. We are here to help you enjoy the ride. Take Care, Thomas Bies, General Sales Manager

June 26, 2020

Everyone was on point from the moment we came through the door. Smiling faces & understanding. They help us the best way they could. We came out on top! More

by Dezz !!
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Chapelle, Anna Alison
Jun 27, 2020 -

Five Star Ford of Dallas responded

Welcome to Five Star Ford Dallas. Thank you for taking the time to share your shopping visit with Anna and our sales staff at Five Star Ford Dallas. When you have questions about your new Ford's features, please give us a call at 972-985-3600. Let's make this your best driving experience ever. Stay in touch, Thomas Bies, General Sales Manager

June 26, 2020

I think car shopping has a negative stigma, and my wife and I have had a bad car shopping experience with a Ford dealership (not this one) in the past. I must say, however, that this experience was relati More

by dave.villarreal
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Smith
Jun 27, 2020 -

Five Star Ford of Dallas responded

Hello Mr. and Mrs. Villarreal! We are grateful for your business at Five Star Ford Dallas and Anna and I want to make certain you are completely comfortable in your new Ford. Please reach out to either of us at 972-985-3600 when you have questions. We will be happy to help. Thank you, Thomas Bies, General Sales Manager

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