Five Star Ford of Dallas

Joe Crawford is hands down the best salesman I have ever worked with. This guy goes above and beyond to take care of his customers. If I could give a higher rating of more than 5 stars then I would give Joe worked with. This guy goes above and beyond to take care of his customers. If I could give a higher rating of more than 5 stars then I would give Joe a 10 star rating. If you are in the market for a Ford this is your dealership! The only sales representative I would pick would be Joe and I will definitely be back in the future. More

My Sales Rep was Fatima! She was a great source for me choosing this Dealership. Rob Grubb found the best financing for me! Thank you! choosing this Dealership. Rob Grubb found the best financing for me! Thank you! More

Very nice dealership, Joe did a great job Easy process Very nice dealership, Joe did a great job Easy process would definitely recommend for all your car,truck needs Go check them out ,they will be hap Very nice dealership, Joe did a great job Easy process would definitely recommend for all your car,truck needs Go check them out ,they will be happy to help you More

Worst customer service ever. No one will call you back after the purchase of your vehicle. Would never buy a car from them ever. Stay away after the purchase of your vehicle. Would never buy a car from them ever. Stay away More

2nd great experience purchasing from joe Crawford!The 2nd great experience purchasing from joe Crawford! The best in the game and he's willing to go the extra mile you will definitely leave happy Thank 2nd great experience purchasing from joe Crawford! The best in the game and he's willing to go the extra mile you will definitely leave happy Thanks joe. More

Joe Crawford and the whole team at Five Star Ford Dallas were a joy to work with and made the purchase of our 2021 Explorer super easy and quick. I’ve bought many cars over the years and this one was the qu were a joy to work with and made the purchase of our 2021 Explorer super easy and quick. I’ve bought many cars over the years and this one was the quickest and easiest yet! Joe was a great salesman who was very knowledgeable about our vehicle and wasn’t pushy but was always available by phone call or text when I had a question to ask about the car. I highly recommend Joe and Five Star Ford Dallas! More

Five Star Ford Dallas went above and beyond to find the specific vehicle I was looking for. They worked with me and made one of my goal for 2021 come true. Joe Crawford was very courteous and attentive wit specific vehicle I was looking for. They worked with me and made one of my goal for 2021 come true. Joe Crawford was very courteous and attentive with me he walked me around the vehicle and made sure everything was to my expectations. I loved my buying experience with Joe and Five Star Ford I will definitely tell all my friends and family about it so when they are in the market for a new car they can stop by Five Start Ford of Dallas. Definitely a five star experience! More

Amazing service, really felt like they treated me really good and helped me with every detail. They where really nice and respectful. Really great dealership! good and helped me with every detail. They where really nice and respectful. Really great dealership! More

Service on my raptor was done in a timely manner and corrected the issue(s) that I had both times I was in. Keith Drake is a great communicator and made sure I had a loaner car each time I was in. corrected the issue(s) that I had both times I was in. Keith Drake is a great communicator and made sure I had a loaner car each time I was in. More

This dealership has the worst managed parts department that I have ever seen. We are living in the 21st century the last time I checked. This place is still living in the 19th century. They can't track a that I have ever seen. We are living in the 21st century the last time I checked. This place is still living in the 19th century. They can't track a part when ordered, they can't tell you where it is or how it's going to arrive. What company cannot track a package? Every part is asset tagged, every ware house in America has a scanner hand held device, every 21st century business has an Inventory tracking system and every company knows how to track packages. So, what is wrong with this dealership? Their parts department couldn't find their xxx with both hands. The upper management doesn't understand that their reputation is purely based on how the managers below them operate and how the customer is treated. Surely this dealership does not care about their customers. This dealership needs to spend the money on a package/parts tracking system and come into the 21st century. What a joke and waste of an American business. More