Five Star Ford of Dallas

five star ford was easy to work with and process went smoothly jordan roberts kept me informed about delivery updates from factory delivery went smoothly when rangerXLT came in smoothly jordan roberts kept me informed about delivery updates from factory delivery went smoothly when rangerXLT came in More

Purchased a 2024 used Jetta from this dealership. ; Realized after taking it home that coolant color was not violet (as it should be according to Volkswagen manual) but brown (should be changed at the ; Realized after taking it home that coolant color was not violet (as it should be according to Volkswagen manual) but brown (should be changed at the earliest). Took it to dealership 2nd day after purchasing and said coolant should be replaced; got shuttled between various service assistants and then to the service manager, who was grumpy and said his department shouldn’t be paying for it. The sales guy was……typical sales guy, transaction was done and he could care less. After being there for over an hour and being given typical reasons (manager is busy/on a a call/with a client (no consideration of my time) was finally transferred to Mo who was the most customer friendly person I interacted with at the dealership who asked me to come the next day and they would take care of it. More

Jordan was an amazing sale representative, very attentive, understanding and knowledgeable. It was a pleasure working with him even after the sales process to get my plates and registration.!! I ha attentive, understanding and knowledgeable. It was a pleasure working with him even after the sales process to get my plates and registration.!! I had a very outstanding service. More

Extremely satisfying experience in purchasing my new F150. Quinn Maloney was an excellent salesman and made the process very easy. No high pressure sales. Very professional. Quinn made it happen! F150. Quinn Maloney was an excellent salesman and made the process very easy. No high pressure sales. Very professional. Quinn made it happen! More

Raed was so easy to talk to. We walked through the lot and discussed pros and cons on the trim packages, took a test drive and eventually went to their online inventory to find a We walked through the lot and discussed pros and cons on the trim packages, took a test drive and eventually went to their online inventory to find a new explorer that had my top features at a price that fit into my budget. I highly recommend him! More

This was my second time buying a car with jordan because the first experience was great. I love how even after the sale is made he still was very responsive and attentive to my needs regard the car and also the first experience was great. I love how even after the sale is made he still was very responsive and attentive to my needs regard the car and also cared about how I was enjoying it. I’m looking to get a truck in the coming years and if Jordan is available I’ll be happy to buy an another vehicle with him again. More

I have purchased multiple vehicles from Five Star Ford of Dallas. I completed the purchase of a new 2024 Ford Explorer on 8/29/24. I was able to complete the entire sales process remotely with the help of Dallas. I completed the purchase of a new 2024 Ford Explorer on 8/29/24. I was able to complete the entire sales process remotely with the help of Matt Jones! Matt provided an exceptional customer experience during the entire sales process. Brett Ingersoll provided an equally exceptional customer experience when I came to the dealership to complete the finance process and take delivery of my new Explorer! Exceptional job guys! More

Quinn is amazing! He’s was not “salesy” or pushy, truly felt he was genuine and I really enjoyed the process. He totally sold me a car when I did not expect to buy one He’s was not “salesy” or pushy, truly felt he was genuine and I really enjoyed the process. He totally sold me a car when I did not expect to buy one that morning. Congratulations! I can tell you that’s not easy ;). I definitely walked out of there happy with my purchase and can’t wait to reach out when my daughter is ready for her new car. Give it a couple years though ;) Not to mention, I called a few times after the fact and he was very responsive…A+ service. More

My experience with Five Star was excellent everyone was kind and professional. The dealership decor is beautiful whomever did these design did a great job!! I will recommend Five Star to my friends and fam kind and professional. The dealership decor is beautiful whomever did these design did a great job!! I will recommend Five Star to my friends and family. More

Jordan was a pleasure to deal with and was professional answering all my questions and walking me through the car buying process. Thanks again! answering all my questions and walking me through the car buying process. Thanks again! More