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Five Star Ford of Dallas

Dallas, TX

4.8
1,296 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,296 reviews

December 16, 2020

The team at Five Star Ford of Dallas took great care of me. Joe Crawford is my salesman & he went above & beyond what was expected. This is the 2nd vehicle that I have purchased from him in the past 5 mont More

by Shelby Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
Dec 17, 2020 -

Five Star Ford of Dallas responded

Thank you, Shelby Fan, for sharing your experiences with Joe and the Five Star Ford Dallas staff. Joe is a wealth of information and we both want to hear from you at 972-985-3600 any time we can offer our vehicle advice. We really appreciate both purchases and we look forward to seeing you again. Happy Holidays, Thomas Bies, General Sales Manager

November 25, 2020

I called on a Challenger listed on the internet. Louie Everhart took the call. Because I am from out of state and could not see the car in person, I had a number of detail questions. Louie took the time t More

by lc in Illinois
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louie Everhart
Nov 28, 2020 -

Five Star Ford of Dallas responded

Thank you, lc, for sharing your online shopping experience with Five Star Ford Dallas. Louie and I remain available for your long-distance questions at 972-985-3600. Enjoy your Challenger! Take Care, Thomas Bies, General Sales Manager

November 24, 2020

Another Great Experience with Johnny Birdwell and the rest at Five Star Ford of Dallas. I spoke with Mr. Birdwell on the phone. I asked for him to show me a couple of Ford Explorer Platinum's and a fully More

by TexasTim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esmeralda Garcia, John Birdwell
Nov 25, 2020 -

Five Star Ford of Dallas responded

Happy holidays to you and your wife, TexasTim! Thank you for shopping with John and the Five Star Ford Dallas team. If there is anything else we can do to help, please let us know at 972-985-3600. We want to make owning your new Ford the best experience for both of you. Enjoy, Thomas Bies, General Sales Manager

November 24, 2020

Joe and Joey did an Amazing job getting the build on my Roush F150 just as I expected it. I appreciate all of the effort they put in and we now have another amazing vehicle in our collection. More

by toddehancock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Five Star Ford of Dallas responded

Congratulations, Todd, on owning such an awesome truck from Five Star Ford Dallas. The guys in our performance division are a wealth of knowledge and we definitely want to hear from you at 972-985-3600 whenever you have questions about the features on your F-150. Thank you for sharing your review and safe travels always! Happy Holidays, Thomas Bies, General Sales Manager

November 24, 2020

My husband and I stopped in to check on how to best My husband and I stopped in to check on how to best trade in our lease that was about to end. We spoke with Johnny Birdwell in the sell department. More

by MadeHerHappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Birdwell
Nov 25, 2020 -

Five Star Ford of Dallas responded

Congratulations, MadeHerHappy! Everyone at Five Star Ford Dallas wants to make driving your dream car truly a dream! Please stay in touch with John or me at 972-985-3600. We welcome your technical or questions! Thank you for being our customer and safe travels, Thomas Bies, General Sales Manager

November 24, 2020

Five Star experience from the Sales and Finance team. Quick delivery. Highly recommend this team for quality and friendly service. You won’t be disappointed! More

by Kimberly Bordelon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yama Ameen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Five Star Ford of Dallas responded

Kimberly, Thank you for taking the time to rate your visit with Joe and Yama at Five Star Ford Dallas. Your recommendation means a lot to all of us at the dealership. When you have future automotive needs, we would love to serve you again. Please stay in touch at 972-985-3600. Happy Holiday and safe travels, Thomas Bies, General Sales Manager

November 23, 2020

John worked diligently to get us the truck we wanted with app of the features we requested. He was very professional and dedicated to helping us get the deal that was best for our wants and needs. More

by jkielawateach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Birdwell
Nov 24, 2020 -

Five Star Ford of Dallas responded

Congratulations on your new Ford, jkielawateach! Enjoy safe travels this holiday season and please let John or me know when questions arise with your Ford. We will be happy to see you again at Five Star Ford Dallas or give us a call at 972-985-3600. Thank you for your review and business, Thomas Bies, General Sales Manager

November 23, 2020

Worked with John Birdwell and had an amazing experience. John was informative, hardworking, and honest. Thanks to him, I got exactly what I wanted. Thank you John and everyone at Five Star Ford Dallas! More

by ellerptucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Birdwell
Nov 24, 2020 -

Five Star Ford of Dallas responded

Ellerptucker, It is great to hear you appreciated working with John and the team at Five Star Ford Dallas. We are excited to help you fully enjoy your new Ford. Please reach out to us at 972-985-3600 any time we can share our vehicle knowledge. We are here to help. Thank you, Thomas Bies, General Sales Manager

November 23, 2020

John Birdwell put the PRO in Professional... His product knowledge & willingness to go above & beyond to help the consumer is why I have traded with John for over 30 Years. Feel like a VIP from start to fin More

by tim.lasiter21
Recommend Dealer
Yes
Employees Worked With
John Birdwell
Nov 24, 2020 -

Five Star Ford of Dallas responded

Congratulations, Tim, on your new Ford from Five Star Ford Dallas. John and I remain available at 972-985-3600 to review any of its features. We want to make driving your truck the best experience. Thank you for sharing your comments and for your business. Happy Holidays, Thomas Bies, General Sales Manager

November 21, 2020

Joe was great. He helped my find the car I wanted and went above and beyond in helping me get everything I wanted. I am very happy and satisfied with my purchase. I would recommend Joe to all my family a More

by Guytubbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Five Star Ford of Dallas responded

Thank you, Mr. Tubbs, for shopping at Five Star Ford Dallas! Joe and all of us at the dealership want to make owning your new Escape the best experience. Please reach out to us at 972-985-3600 to review its features any time. We are here to help you enjoy your Ford in any way we can. Happy Holidays to you and your family, Thomas Bies, General Sales Manager

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