Five Star Ford of Dallas

The experience of buying a car from 5 Star was seamless. The professionalism and product knowledge of my sales rep, Joe Crawford, was outstanding. From sales, to after market options to finalizing the sale The professionalism and product knowledge of my sales rep, Joe Crawford, was outstanding. From sales, to after market options to finalizing the sale with the finance team, this is a first class organization. More

Horrible service. Very delayed responses if any communication at all. Salesman was not interested in my purchase options at all. Very disappointing as I would have been a repeat customer. communication at all. Salesman was not interested in my purchase options at all. Very disappointing as I would have been a repeat customer. More

Poor New car sales manager who lied about price to get me to come in on new vehicle that I was wanting to purchase. I was texted a price while at work. I texted back expressing that I was coming in after wor to come in on new vehicle that I was wanting to purchase. I was texted a price while at work. I texted back expressing that I was coming in after work to purchase truck. I came in, was told truck just sold 1 hour before I got there? I expressed that I traveled 30 miles and texted that I was coming in to buy. I was greeted by new car sales manager whom again informed me that he was the person who texted me and that there was no other truck that he could work with me on. That was it ? What I do know is that sales must be so good at your dealership that it allows you to treat hard working people like me-as a piece of crap. Good job - Ol bait and switch More

Pushy salesmen, poor knowledge of vehicles, shady answers to all my questions. And to top it all off finance guys ran my credit 10 times so my credit score dropped. I’m 24 years old and have to do everything to all my questions. And to top it all off finance guys ran my credit 10 times so my credit score dropped. I’m 24 years old and have to do everything I can to keep my credit score up. When I called the finance guys she said “well you signed something stating we can run it however many times we want until you get approved” Goodbye to my 5 year plan. Go to a local spot. They’ll treat you like a person and not their next paycheck. More

Did an excellent job. I was very pleased with the upgrades they did for me. Very helpful and did a good job of keeping me informed. upgrades they did for me. Very helpful and did a good job of keeping me informed. More

Joe Crawford is my guy from now on. I wont deal with anyone else. Everything made me feel at ease and was seamless. My wife even walked out with a new vehicle the day I picked mine up. They catered to anyone else. Everything made me feel at ease and was seamless. My wife even walked out with a new vehicle the day I picked mine up. They catered to my very busy schedule and had everything ready when I got there. Five Star Ford Dallas is 5 stars. More

Joe worked hard to find me the exact truck I wanted. I never felt any pressure and Joe was patient with my questions. Great customer service. I will definitely come back for my next family vehicle. Thank never felt any pressure and Joe was patient with my questions. Great customer service. I will definitely come back for my next family vehicle. Thank you! More

Joe Crawford is hands down the best salesman I have ever worked with. This guy goes above and beyond to take care of his customers. If I could give a higher rating of more than 5 stars then I would give Joe worked with. This guy goes above and beyond to take care of his customers. If I could give a higher rating of more than 5 stars then I would give Joe a 10 star rating. If you are in the market for a Ford this is your dealership! The only sales representative I would pick would be Joe and I will definitely be back in the future. More

My Sales Rep was Fatima! She was a great source for me choosing this Dealership. Rob Grubb found the best financing for me! Thank you! choosing this Dealership. Rob Grubb found the best financing for me! Thank you! More

Very nice dealership, Joe did a great job Easy process Very nice dealership, Joe did a great job Easy process would definitely recommend for all your car,truck needs Go check them out ,they will be hap Very nice dealership, Joe did a great job Easy process would definitely recommend for all your car,truck needs Go check them out ,they will be happy to help you More