Five Star Ford of Dallas

It was a pleasure working with Anna and Five Star Ford. Anna was friendly and truly professional. She made this an incredible and awesome experience and our edge is fantastic. I will be buying my next Supe Anna was friendly and truly professional. She made this an incredible and awesome experience and our edge is fantastic. I will be buying my next Super Duty from Anna and Five Star Ford, they are truly Five Stars in my book *****. More

I was a client of Five Star Ford Dallas, TX and would like to give an honest review about this place! I was waiting for 6 months and didn’t want to post nothing, but now I don’t see a reason to wait lon like to give an honest review about this place! I was waiting for 6 months and didn’t want to post nothing, but now I don’t see a reason to wait longer. First of all, in December 2020 I bought my custom made special order Van Ford Transit 250. In the process of ordering everything was good, everybody were helpful, give all information about the car, promised to help with everything I need. But once I got my car and paid for everything, that’s it! They recommended me to pay $600 for all paperwork( plate number,registration inspection,office fee)so they will do everything, and I paid. It’s already 6 months passed now and I still don’t have my plates!!! I called millions of times to their office, they always have some excuses. This is NOT PROFESSIONAL at all! I supposed to get my plates in 2-4 weeks by mail, when after 4 weeks I called, I find out that they didn’t even processed my papers. After they started the process they made a lot of mistakes, which took like 3 months to fix everything ( wrong address, signing documents, wrong zip code, etc. ) . Today is the 9th of May and I still don’t have my license plates and driving with paper plates what gives me a lot of trouble on the road !! Still no information about my plates. After I called, they recommended me to go to the DMV and get my plates by myself! Excuse me, so for what I paid $600 ?? I can’t describe you how many nerves and time this situation took from me, I just can’t deal with this dealership anymore. Another problem they never send information to my bank , Another problem is that I paid extra $500 for the maintenance/oil change service contract but every time I go to change my oil this option is 8 service STILL not in the system, for the 6 months they could not do it right. I don’t recommend this place, better read reviews before you are going to this Dealership! It’s not professional people are working there, they ignore and don’t respect the customer! Employees who is responsible for this case: Clerk Department mrs Kim and ms Laura Financial department Garry Lindsey Nick Power Brandi Mark ( two weeks still waiting answer from Mark) More

Great deal everytime went fast. I just want to thank the sale teams for being there every step of the way so in a year y’all will see me again. sale teams for being there every step of the way so in a year y’all will see me again. More

Anna is the best dealer I ever worked with. Wonderful experience and thank you so much again. Everything was done quickly and professionally. Thank you! experience and thank you so much again. Everything was done quickly and professionally. Thank you! More

Very Excited to get my dream vehicle! I was out of town when Mustang came to the lot. Everything was done online and I did not miss the deal! Special thanks to Anna Alison for remembering what I want, sinc when Mustang came to the lot. Everything was done online and I did not miss the deal! Special thanks to Anna Alison for remembering what I want, since 2018, she was keeping in touch and finally getting exactly what I want! I want to thank entire team for helping others to get their dream vehicles! More

Joe Crawford was great to work with. Had everything there and waiting, made the process smooth, simple, and seamless. Hopefully this is a start of a long relationship with Five Star Ford. and waiting, made the process smooth, simple, and seamless. Hopefully this is a start of a long relationship with Five Star Ford. More

Joe Crawford was great to work with. He met all my Joe Crawford was great to work with. He met all my needs and found the right car for me. It was a pleasure to work with him Joe Crawford was great to work with. He met all my needs and found the right car for me. It was a pleasure to work with him More

Excellent from start to finish. Very professional! Joe was very patient. He helped me find the best deal, for what I was in the market for. I cannot say “Thank you” enough! was very patient. He helped me find the best deal, for what I was in the market for. I cannot say “Thank you” enough! More

Joe Crawford was very knowledgeable and helpful. Thanks for all of the assistance with the purchase of my new car. If you are in search of a performance vehicle, Joe is your man. for all of the assistance with the purchase of my new car. If you are in search of a performance vehicle, Joe is your man. More

The experience of buying a car from 5 Star was seamless. The professionalism and product knowledge of my sales rep, Joe Crawford, was outstanding. From sales, to after market options to finalizing the sale The professionalism and product knowledge of my sales rep, Joe Crawford, was outstanding. From sales, to after market options to finalizing the sale with the finance team, this is a first class organization. More