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Five Star Ford of Dallas

Dallas, TX

4.8
1,294 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,294 reviews

March 12, 2022

Shawn Khan help me find the perfect car for my budget. He didn't put me under any pressure, he understood and listened to my needs and wants. You get treated like family when you come here. I won't get a More

by amandaables
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn,Khan
Mar 13, 2022 -

Five Star Ford of Dallas responded

Hello amandaables, It is always great to hear from our Five Star Ford Dallas customers. When Rob, Shawn, or I can be of further assistance, please reach us at 972-985-3600. Let us know how we can help you enjoy your Honda. Thank you, Thomas Bies, General Sales Manager

March 11, 2022

Joe was great to work with! Even though I worked with him from 300 miles away, he was there every step of the way and answered any question I had even after the vehicle was deli More

by scott_hancock37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Five Star Ford of Dallas responded

Hello Scott, Joe is a great car guy and we are happy to hear you found working with him a great experience. Congratulations on your new Ford and call us any time at 972-985-3600. Everyone at Five Star Ford Dallas is here to help you enjoy your ride. Thank you, Thomas Bies, General Sales Manager

March 08, 2022

Great service by Randy. Very clean and nice waiting room. Wait was not too long. I did have a reservation. More

by janicedallas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Service Dept
Mar 09, 2022 -

Five Star Ford of Dallas responded

Hello janicedallas, Thank you for choosing Five Star Ford Dallas for your Ford's care. Randy and I remain available for your questions between visits at 972-985-3600. Don't hesitate to reach out when you have concerns. We are here for you. Take Care, Keith Drake, Service Director

March 03, 2022

Joe was a great salesman and answered all my questions without hesitation. He returned my phone calls promptly and was always polite when called. More

by Sammyray59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Crawford
Mar 04, 2022 -

Five Star Ford of Dallas responded

Sammyray59, Thanks for recognizing Joe and his efforts to help with the purchase of your new Ford. Our Five Star Ford Dallas staff hope to help you fully enjoy your great-looking truck. Reach out to Joe or me at 972-985-3600 any time. Congratulations! Best Regards, Thomas Bies, General Sales Manager

March 02, 2022

Joe Crawford made the process easy and painless! Thanks Joe finally got the deal done 💪🏽 More

by asnz1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Five Star Ford of Dallas responded

Congratulations asnz1980 on your new Ford. Joe, Luis, and all of the Five Star Ford Dallas staff continue to be available at 972-985-3600. Helping you fully enjoy your new vehicle is the goal. Thank you for shopping with us and for sharing your rating. Best Regards, Thomas Bies, General Sales Manager

February 25, 2022

Dealership is fantastic. Hands down the best Dealership I have ever been to. They Definitely have my business from now own. Shawn Khan worked with me for 3 days on this deal. More

by charlesmckinney214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Khan
Feb 26, 2022 -

Five Star Ford of Dallas responded

Hello charlesmckinney214, On behalf of Shawn and the Five Star Ford Dallas sales team, thank you for taking the time to share your shopping experience. Customer care continues long after the sale. Shawn and I welcome your technical or care questions at 972-985-3600. We are here to help you enjoy your truck. Thanks again, Thomas Bies, General Sales Manager

February 23, 2022

The friendliness of the dealership and the ease of working with Joe throughout the whole process More

by Tubbslinda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Crawford, Esmeralda Garcia
Feb 23, 2022 -

Five Star Ford of Dallas responded

Congratulations, Tubbslinda, on your new vehicle from Joe and Five Star Ford Dallas. Our goal is to make owning your Ford the best driving experience. Please stop by or reach us at 972-985-3600 whenever we can offer our Ford knowledge. Thank you, Thomas Bies, General Sales Manager

February 17, 2022

Austin Moore did a fantastic job! We will use him for all our vehicle needs! Thank you Austin! More

by Jen Hermosillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Moore
Feb 19, 2022 -

Five Star Ford of Dallas responded

Hello Jen, Congratulations on your purchase at Five Star Ford Dallas. It will be great to welcome you back to the dealership when you have future vehicle needs. Thank you for recognizing Austin and please stay in touch at 972-985-3600. Best Regards, Thomas Bies, General Sales Manager

February 17, 2022

Found a car online and called and spoke with Shawn khan. He was a wonderful. Was never pushy and when I told him what we wanted he never tried to sell us something different. I will definitely be back to pu More

by Energes7174
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn khan
Feb 19, 2022 -

Five Star Ford of Dallas responded

Energes7174, Thank you for taking the time to rate your Five Star Ford Dallas shopping experience. Customer care continues. Reach Shawn or me at 972-985-3600 for answers to additional vehicle questions. Take Care, Thomas Bies, General Sales Manager

February 11, 2022

Shawn Khan was an amazing sales rep. He did not push any sales and was truly more concerned with his clients best interest. He was up front about all sales info and was the best car sales rep I have ever wo More

by aaronleeroywhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Khan
Feb 14, 2022 -

Five Star Ford of Dallas responded

Congratulations, aaronleeroywhite, on your new Ford from Five Star Ford Dallas. Your kind words and recommendation of Shawn are appreciated. When he or I can answer technology or care questions, reach us at 972-985-3600. We will be more than happy to help. Thank you for shopping with us and for your review. Best Regards, Thomas Bies, General Sales Manager

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