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Five Star Ford of Dallas

Dallas, TX

4.8
1,397 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,397 reviews

May 13, 2023

Five Star Ford is top of the class in my opinion, I have bought and or leased over 10 vehicles from them ! More

by Liverpoolfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yama Ameen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Five Star Ford of Dallas responded

Thank you so much, Liverpoolfan, for each and every one of your purchases at Five Star Ford Dallas. When Yama or I can offer our advice, reach us at 972-985-3600. We want to make your newest Ford the best driving experience yet. Thanks again, Thomas Bies, General Sales Manager

May 06, 2023

I couldn’t be happier! I called David Denton, told him what I wanted, and a couple of days later I’m driving the exact truck I wanted, with the deal I needed. David will al More

by MollysPlayground
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
M’hammed in Financing, David Denton
May 07, 2023 -

Five Star Ford of Dallas responded

Congratulations, MollysPlayground, on your newest truck purchase at Five Star Ford Dallas. David and our staff appreciate every one of your buys. Thank you for your loyalty and let David or me know if there are features on your truck you would like to review. Call us any time at 972-985-3600. Best Regards, Thomas Bies, General Sales Manager

May 05, 2023

We bought 2 cars from Saul. Excellent customer service, prompt, honest, very please! Would go back, contact Saul if you need a car! More

by CZETSCHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Ramirez
May 06, 2023 -

Five Star Ford of Dallas responded

Congratulations, CZETSCHE, on both vehicle buys at Five Star Ford Dallas. Saul is a great source of Ford knowledge. Don't hesitate to call with questions at 972-985-3600. We want to make owning your new car a great experience. Thank you, Thomas Bies, General Sales Manager

April 27, 2023

I highly recommend Shawn Khan at Five Star Ford Dallas he is awesome older man with lots of years of experience and most importantly he understands your needs and goes beyond for his customers this is the 3r More

by celeste11ceballos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Khan
Apr 28, 2023 -

Five Star Ford of Dallas responded

Celeste11ceballos, It is always so great to know that our sales team is doing great work. Thank you for recognizing Shawn and his efforts with your latest purchase. We hope you continue to reach Shawn at 972-985-3600 for future vehicle needs. Thanks again for your loyalty to our dealership. Enjoy your new Ford. Best Regards, Thomas Bies, General Sales Manager

April 27, 2023

I highly recommend Shawn Khan at Five Star Ford Dallas he is awesome older man with lots of years of experience and most importantly he understands your needs and goes beyond for his customers this is the 3r More

by celeste11ceballos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Khan
Apr 28, 2023 -

Five Star Ford of Dallas responded

Celeste11ceballos, It is always so great to know that our sales team is doing great work. Thank you for recognizing Shawn and his efforts with your latest purchase. We hope you continue to reach Shawn at 972-985-3600 for future vehicle needs. Thanks again for your loyalty to our dealership. Enjoy your new Ford. Best Regards, Thomas Bies, General Sales Manager

April 27, 2023

Jose Ruiz was very professional great to work with. My 2023 F-150 order was delivered a head of time and looked great. More

by Dennis Wayne Boeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ruiz
Apr 28, 2023 -

Five Star Ford of Dallas responded

Congratulations on your 2023 F150 purchase, Dennis. Jose and the entire Five Star Ford Dallas staff remain available for technical or care questions at 972-985-3600. We want to make owning your new truck the best experience. Thank you for your business and review, Thomas Bies, General Sales Manager

April 25, 2023

People need to be aware that when you are signing they slip in a letter for you to sign an agreement that you give permission for them to sell your personal information. The only reason I bought the truc More

by salanis07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohamed in Finance - horrible service and sneaky trying to slip in form to sell my personal information.
April 19, 2023

Saul was a great help in finding the truck I was looking for. This is the second truck i have purchased here. More

by jtaggart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esmeralda Garcia, Saul Ramirez
Apr 20, 2023 -

Five Star Ford of Dallas responded

Congratulations on your truck purchase at Five Star Ford Dallas, jtaggart! Saul and I want to make certain you fully understand the technology on your new Ford. Stop or reach either of us at 972-985-3600 with questions. Thank you for rating your buying experience. Enjoy your travels! Best Regards, Thomas Bies, General Sales Manager

April 15, 2023

I purchased my 3rd vehicle from them and my 2nd one with Yama as my salesman. He is great and I highly recommend him and Five Star Ford. More

by tina.dickerson212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yama Ameen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Smith
Apr 15, 2023 -

Five Star Ford of Dallas responded

Congratulations, Tina! On behalf of Yama and the entire Five Star Ford Dallas sales team, thank you so much for your repeat business. We are honored to be your auto dealer and we hope you continue to count on us for future vehicle needs. Your endorsement is appreciated and please stay in touch at 972-985-3600. Best Regards, Thomas Bies, General Sales Manager

April 15, 2023

I brought my car here because of a recall it had, they fixed it in a couple days and it was fine. I thought it all went good, next thing you know, my key fob doesn’t turn at all with the key unless I need More

by queteimporta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
Apr 21, 2023 -

Five Star Ford of Dallas responded

Hello queteimporta, Never do we want our customers to feel they have been disregarded for any reason. I would be more than happy to review your vehicle service and recall. Please let me know a convenient time to speak with you by contacting me at jthompson@fivestarforddallas.com or 972-985-3600. I value the opportunity to address your concerns and feedback. Sincerely, Jerry Thompson, Service Director

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