Five Star Ford of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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White glove service all the way! Gary and Joe were wonderful in every way. Clean facility, beautiful vehicles, friendly staff, and I walked away feeling very satisfied with the purch Gary and Joe were wonderful in every way. Clean facility, beautiful vehicles, friendly staff, and I walked away feeling very satisfied with the purchase. No buyer's remorse happing with this guy! More
Joe provided overall one of the best car buying experience and I have bought many in my lifetime. Day 1 Full size Bronco reservation holder. After 2yrs of waiting in the queue and Ford Motor Co. pr experience and I have bought many in my lifetime. Day 1 Full size Bronco reservation holder. After 2yrs of waiting in the queue and Ford Motor Co. production delays I took my new '22 Bronco home. Joe has consistently provided me with timely updates through the entirety of the wait. The transaction was simple and smooth never any pressure, zero added fee's, No markups, upgrades or any surprises at all. Joe is professional, communicative and overall an honest and nice guy. Joe provided me with info that only experience can provide and accurately relayed timeframes and detailed updates. He accurately predicted when the truck would be delivered on their lot. He knew to call me to ask if they should wash it or attach the front lic. bracket prior to anything being done or the truck being touched. He provided pics of it when it came off the delivery truck and more when it was being prepped in pre-delivery. He even provided me the option of a hand wash which I prefer to the machine without me having to ask for it. He knows the Bronco well and knew exactly what questions to ask me in order to place my order how I wanted it all the way down to taking delivery. He wasn't pushy at all and took the time to explain all the features and functions and probably would have sat there all night if I needed instruction before driving off in the Bronco. Overall the best car buying expirence where I can get in and out and feel good about it without the second thoughts, doubts and any disappointments after leaving the dealership. I am very pleased on how I was treated and it only adds to the good feelings I now have about my new Bronco!! More
Joe Crawford is one of the best salesman I know. Attention to detail in ever aspect of the deal and delivery. If your in Texas and wanted to be taken care of like family see Joe Crawford at Five Sta Attention to detail in ever aspect of the deal and delivery. If your in Texas and wanted to be taken care of like family see Joe Crawford at Five Star. More
Joe was awesome! Very helpful and committed to customer service! 5 out of 5 stars! Very helpful and committed to customer service! 5 out of 5 stars! More
Beautiful dealership! It was a pleasure to work with Joe Crawford and the staff - I’m enjoying my nice new machE!! Martha It was a pleasure to work with Joe Crawford and the staff - I’m enjoying my nice new machE!! Martha More
Always great service from Joe and 5 Star. No shenanigans or ADM. Trade in values have been very reasonable. Have bought multiple cars from them and will again. No shenanigans or ADM. Trade in values have been very reasonable. Have bought multiple cars from them and will again. More
Joe and finance team made the experience easy and fast. Very fast and professional with great timing. Very fast and professional with great timing. More
Joe was great . Awesome character . Not pushy, honest deal on my trade in. The only issue I had is with the finance people. I do not buy a extended warranty because Awesome character . Not pushy, honest deal on my trade in. The only issue I had is with the finance people. I do not buy a extended warranty because I trade in before 36 k. I told the finance guy Mohamed no extended warranty and he still added it into the price . I caught it and had to wait 30 minutes to re work the contract .Very happy with the truck and my Salesman. More
Nonresponsive. Multiple calls, texts and emails...no response. After I submitted a question on their Facebook page asking if they committed fraud I finally received Multiple calls, texts and emails...no response. After I submitted a question on their Facebook page asking if they committed fraud I finally received a call from Mr Hughes.I would have preferred and even expected more respect such as reaching out seeing how he could assist. Apparently that is too much to ask, for that I apologize. More
Buying a new vehicle at Five Star Ford from Joe Crawford was one of the most Pleasant experiences I've had buying a vehicle. Joe is informative, helpful, and did an excellent job setting proper expectations was one of the most Pleasant experiences I've had buying a vehicle. Joe is informative, helpful, and did an excellent job setting proper expectations. I highly recommend this dealership and Joe Crawford. More