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Five Star Ford of Dallas

Dallas, TX

4.8
1,294 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,294 reviews

June 30, 2022

White glove service all the way! Gary and Joe were wonderful in every way. Clean facility, beautiful vehicles, friendly staff, and I walked away feeling very satisfied with the purch More

by johndunwoody23
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Five Star Ford of Dallas responded

John, VIPs deserve white glove services! Thank you for acknowledging Gary, Joe, and Five Star Ford Dallas. When you have questions about your truck, let us know at 972-985-3600. We are here to help you stay informed about Ford's technology and care. Thanks again, Thomas Bies, General Manager

June 22, 2022

Joe provided overall one of the best car buying experience and I have bought many in my lifetime. Day 1 Full size Bronco reservation holder. After 2yrs of waiting in the queue and Ford Motor Co. pr More

by Gmat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Five Star Ford of Dallas responded

Gmat, We are all so excited that your new Bronco was delivered! Thank you for your great feedback about Joe and working with Five Star Ford Dallas. If there is anything else we can do for you, please don't hesitate to call us at 972-985-3600. Enjoy every moment in your Ford. Best Regards, Thomas Bies, General Sales Manager

June 20, 2022

Joe Crawford is one of the best salesman I know. Attention to detail in ever aspect of the deal and delivery. If your in Texas and wanted to be taken care of like family see Joe Crawford at Five Sta More

by Bluecrush09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Five Star Ford of Dallas responded

Bluecrush09, Thank you for recommending Joe and Five Star Ford Dallas. Joe is very customer-centered and we both hope to help you fully enjoy your new car. Please stay in touch at 972-985-3600. We really appreciate serving you. Best Regards, Thomas Bies, General Sales Manager

June 18, 2022

Joe was awesome! Very helpful and committed to customer service! 5 out of 5 stars! More

by Jacy_allen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Five Star Ford of Dallas responded

Congratulations, Jacy_allen, for shopping with Joe and the Five Star Ford Dallas sales team. Customer service continues. When you have questions about your new Ford, reach us at 972-985-3600. We want to make certain this is your best driving experience. Thank you for your recommendation and business, Thomas Bies, General Sales Manager

June 17, 2022

Beautiful dealership! It was a pleasure to work with Joe Crawford and the staff - I’m enjoying my nice new machE!! Martha More

by pineiromartha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Five Star Ford of Dallas responded

Congratulations Martha! Thank you for choosing Five Star Ford Dallas and for sharing your recommendation of Joe and our team. We continue to be here for you. Let us know how we can help you enjoy your Ford at 972-985-3600. We appreciate you. Best Regards, Thomas Bies, General Sales Manager

June 15, 2022

Always great service from Joe and 5 Star. No shenanigans or ADM. Trade in values have been very reasonable. Have bought multiple cars from them and will again. More

by Rlayman002
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Five Star Ford of Dallas responded

Thank you for choosing Five Star Ford Dallas, Rlaymon002! Your feedback and rating mean a lot to us. We're glad to hear Joe was able to help again. Reach us at 972-985-3600 when you have questions about your Ford. Congratulations on your new truck! Best Regards, Thomas Bies, General Sales Manager

May 29, 2022

Joe and finance team made the experience easy and fast. Very fast and professional with great timing. More

by Jarred730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Smith
May 30, 2022 -

Five Star Ford of Dallas responded

Congratulations on your purchase at Five Star Ford Dallas, Jarred730! Joe is a wealth of vehicle knowledge and we want you to fully enjoy your vehicle. Reach us any time you need our advice at 972-985-3600. We continue to be here for you. Thank you for your business and review. Best Regards, Thomas Bies, General Sales Manager

May 19, 2022

Joe was great . Awesome character . Not pushy, honest deal on my trade in. The only issue I had is with the finance people. I do not buy a extended warranty because More

by Tomboyle316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
May 20, 2022 -

Five Star Ford of Dallas responded

Hello Tomboyle316, Congratulations on your truck purchase at Five Star Ford Dallas! Joe is very knowledgeable and great with customer service. Don't hesitate to contact either of us at 972-985-3600. We want to make owning your new Ford the best experience. Best Regards, Thomas Bies, General Manager

May 05, 2022

Nonresponsive. Multiple calls, texts and emails...no response. After I submitted a question on their Facebook page asking if they committed fraud I finally received More

by Deidre H
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr Hughes, Mr Lyndsey
April 27, 2022

Buying a new vehicle at Five Star Ford from Joe Crawford was one of the most Pleasant experiences I've had buying a vehicle. Joe is informative, helpful, and did an excellent job setting proper expectations More

by Jeff Blem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terik
Apr 27, 2022 -

Five Star Ford of Dallas responded

Hello Mr. Blem, It is wonderful to hear Joe provided an excellent buying experience. He is definitely an asset to our customers and dealership. When you have technical or maintenance questions, we want to hear from you at 972-985-3600. Continued customer satisfaction is always the goal. Congratulations and thank you, Thomas Bies, General Sales Manager

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