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Five Star Ford of Dallas
Dallas, TX
1,292 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase.
Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,292 reviews
November 30, 2022
Great purchase experience. Joe was very knowledgeable and easy to work with. I am sure I will return for my next Ford. 😀 Joe was very knowledgeable and easy to work with. I am sure I will return for my next Ford. 😀 More
by William44
Employees Worked With
November 27, 2022
Best car buying experience ever and I HATE buying cars - my least favorite thing to do.. my least favorite thing to do.. More
by Marshall.r.miller
Employees Worked With
November 23, 2022
The service was fantastic! It was nice to have a great experience buy a car and feeling like you got a great deal. It was nice to have a great experience buy a car and feeling like you got a great deal. More
by mbaldwin4
November 19, 2022
Even though the wait for my order was long, I finally got what I wanted and loved it. Shawn Khan was personable and professional, no xx like other salesmans that I have been to over the years. I would recom what I wanted and loved it. Shawn Khan was personable and professional, no xx like other salesmans that I have been to over the years. I would recommend Five Stars Ford and Shawn to anyone who is interested in buying a vehicle. More
by Thuan Hoang
Employees Worked With
Shawn Khan , Esmeralda Garcia
November 18, 2022
Joe Crawford and Brian Huth are the Best! !!! I will always do bussiness with these guys!!!! There is no one better in Texas!!!! Thank You!!!! !!! I will always do bussiness with these guys!!!! There is no one better in Texas!!!! Thank You!!!! More
by Doug.hasty
Employees Worked With
November 17, 2022
I'm disappointed in this dealership I purchase a 2014 BMW. I put 2,000 down. The right front bumper was damaged from a wreck. I was told to bring it back in 2 days and they will fix it. I took the vehicl BMW. I put 2,000 down. The right front bumper was damaged from a wreck. I was told to bring it back in 2 days and they will fix it. I took the vehicle back within a few days. Dropped it off and they put me in a loaner. The lawnmower was in my possession for nearly a week my possession for one week. I took the vehicle back within a few days. The loaner was in my possession for nearly one week. When they contact me and told me the vehicle was ready while on my way to return the loaner and pick up my vehicle purchased I was informed the bank decided not to go through with the deal because my drivers license wasn't valid. 🤔 it seems kind of sketchy to me after they already fixed $1500 Worth of damage. A lot of missing pieces to this puzzle. They was very unprofessional about the situation. But they really messed up when the salesman Jay ask how much more could I possibly put down if they gave me the vehicle back. Seriously? Its alot of others things transpired as well i fell to mentioned because it need to be dealt with in court. It was alot if sexual harassment joking and talking going on. Yeah they screwed me with grease on this one after running my credit like 9times. You guys the viewers be the judge on this but don't get screwed like i did. I was very sad and disappointed. But Hey what God has for you is for you. Atleast then you will be confident in knowing no crook, scammer, con man nor greed will be able to take it back. Some advised me not to let it go take it to court because they signed a contract release the vehicle in my possession and I still have the contract as well. So viewers what do think i should do. More
by KD
Employees Worked With
Malcom, jay
November 16, 2022
Joe was so helpful! He found us the perfect truck and has great contact even while away on a trip. He has earned our business for life! He found us the perfect truck and has great contact even while away on a trip. He has earned our business for life! More
by Jordanforga
Employees Worked With
November 06, 2022
Overall it was a pleasant and wonderful experience. Will surely recommend to friends and family! Will surely recommend to friends and family! More
by vijay.subramanium
Employees Worked With
November 05, 2022
I am i first time buyer and I had the best experience here at Ford. Thank you Shawn Khan for making this so easy and being so professional. Gave me the best deal could have and worked with me in having here at Ford. Thank you Shawn Khan for making this so easy and being so professional. Gave me the best deal could have and worked with me in having my sunroof fixed before driving off with the truck. I will be coming here all the time and will make sure I tell everyone about my experience and definitely tell them to come here for buying a new car Also I wanna give a big thank you to Malcom as well made everything easy enough for me with explaining everything and also for going thru all the paperwork with me. Above and beyond experience thanks. More
by Juanjacobo13
Employees Worked With
Shawn Khan, Malcolm Recinos
November 03, 2022
Flawless Delivery on an Awesome Rocky Ridge F150! !!! The entire process was completed either over the phone or online and then the truck was delivered. Best truck buying experience. This was my !!! The entire process was completed either over the phone or online and then the truck was delivered. Best truck buying experience. This was my 7th vehicle purchased from 5 Star. Definitely will be back for more!! More
by David Harvey
Employees Worked With
