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Five Star Ford of Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
1,279 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,279 reviews

July 29, 2023

After visiting multiple dealerships, Five Star Ford was on a level above all others. Our sales person (Kim Thomas) made our experience very enjoyable! He was very knowledgeable about the car we were purcha More

by cadude39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Five Star Ford of Dallas responded

Hello cadude39, It is understood that there are many options available in the metroplex when it comes to purchasing a vehicle, and we are truly honored that you placed your trust in Kim and Five Star Ford Dallas. Our primary goal is to provide exceptional customer service, and we are happy to know you would return for future vehicle needs at our dealership. Please stay in touch at 972-985-3600. It will be great to work with you in the future. Thank you, Thomas Bies, General Sales Manager

July 24, 2023

Our sales rep, as always, was exceedingly helpful. We have purchased multiple vehicles at 5 Star Ford and will continue into the future. More

by gumo1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wally Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
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Jul 24, 2023 -

Five Star Ford of Dallas responded

Hello gumo1956, We appreciate you and your loyalty at Five Star Ford Dallas. Wally and our team want to help you fully enjoy your newest Ford. Stop by or call on us at 972-985-3600. Rest assured that we are here to offer unwavering support and ensure that you receive a focused customer experience. Thank you, Thomas Bies, General Sales Manager

July 24, 2023

I would definitely recommend Five Star Ford. We had a great experience from the beginning to end of our purchase. Doug Miller and Laray Wilson were very helpful in answering any questions we had More

by shawnanewmyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Miller
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Jul 25, 2023 -

Five Star Ford of Dallas responded

Thank you, shawnanewmyer, for shopping at Five Star Ford Dallas. We are excited to help you enjoy your new Bronco. We look forward to serving you again in the future and assure you that we will strive to meet and exceed your expectations. Call on LaRay, Doug, or me at 972-985-3600 any time. Have fun in your new Ford! Best Regards, Thomas Bies, General Sales Manager

July 21, 2023

Great and fast purchase process! Joe was awesome! Love my new truck. Word. Word. Word. More

by tonybleal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2023 -

Five Star Ford of Dallas responded

Hello Tony, Thank you for sharing your feedback about your Five Star Ford Dallas shopping experience. We sincerely value your opinion and are glad to hear that Joe provided you with excellent service. Your kind words mean a lot to Joe and our entire team, as we continuously strive to deliver exceptional customer experiences. Enjoy your truck and please don't hesitate to call 972-985-3600 with technical or care questions. Best Regards, Thomas Bies, General Sales Manager

July 20, 2023

Genuine team to work with. Matt helped me buy 2 trucks from the showroom in 6 months and both transactions were smooth. Brett from finance department helped with great deals on More

by THEO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Jones
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Jul 20, 2023 -

Five Star Ford of Dallas responded

Hello THEO, On behalf of Matt, Brett, and the entire Five Star Ford Dallas staff, we want to extend our sincerest gratitude for choosing our dealership for both truck purchases. It has been an absolute honor serving you, and we truly appreciate your trust in Matt and our dealership. Should you ever have any questions or need further assistance in the future, please don't hesitate to reach out to us at 972-985-3600. We are always here to ensure your automotive journey remains smooth and enjoyable. Sincerely, Thomas Bies, General Sales Manager

July 17, 2023

The experience was very pleasant. My new King Ranch F-150 Hybrid is exceeding my expectations. Financing was also very easy and efficient. More

by dmarek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Five Star Ford of Dallas responded

Congratulations, dmarek, on owning a great new F-150 King Ranch Hybrid.from Five Star Ford Dallas. LaRay, Brett, and I can be reached at 972-985-3600 to review the truck's features. We want to help you fully enjoy your Ford. Stop by or call on when you have questions. Thank you for your purchase and feedback. Best Regards, Thomas Bies, General Sales Manager

July 17, 2023

Great job grime the sales staff of having the new vehicle ready to test out. Bought it. More

by glen_king
Recommend Dealer
Yes
Employees Worked With
Adrian Juan and Mr Miller
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Jul 18, 2023 -

Five Star Ford of Dallas responded

Thank you for shopping at Five Star Ford Dalals, glen_king. Your business and endorsement of our dealership and staff are appreciated. We hope you call on us again. Please stay in touch at 972-985-3600. Take Care, Thomas Bies, General Sales Manager

July 17, 2023

I texted about the vehicle I was interested in and when I got there it was moved to a patio area that was shaded so I could look it over. Adrian was very helpful and knowledgeable about the truck. I drive it More

by glen_king
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan and adrian
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Jul 18, 2023 -

Five Star Ford of Dallas responded

Hello glen_king, Thank you for recognizing Adrian and our processes at Five Star Ford Dallas. If there is anything else we can assist you with or if you have any further questions or concerns, please do not hesitate to reach out to our team at 972-985-3600. We are here to provide ongoing support and assistance even after the purchase. Best Regards, Thomas Bies, General Sales Manager

July 16, 2023

Joe was a pleasure to deal with. Very communicative and reliable. Thanks for staying patient with me during the wait for the Bronco after ordered. More

by Matt Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerron
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Jul 17, 2023 -

Five Star Ford of Dallas responded

Hello Matt, We would like to express our sincere appreciation for the glowing review you left for Joe and Five Star Ford Dallas. Your kind words serve as a testament to the hard work and dedication Joe and our team put into providing exceptional service to our customers. Congratulations on your new Bronco. Let us know when you have questions at 972-985-3600. Enjoy your new Ford! Thank you, Thomas Bies, General Sales Manager

July 05, 2023

There is a reason this dealer is so successful,the customer really does come first More

by warrenslaughter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Five Star Ford of Dallas responded

Hello warrenslaughter, Focusing on customer satisfaction is a priority at Five Star Ford Dallas. Brett, Wally, and I can be reached at 972-985-3600 when you have automotive questions or needs. We are here to continue answering your questions. Enjoy your preowned car. Thank you for your feedback, Thomas Bies, General Sales Manager

Jul 05, 2023 -

warrenslaughter responded

I appreciate your willingness to address any concerns I may have in the future

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