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Five Star Ford of Dallas
Dallas, TX
1,277 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase.
Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,277 reviews
October 15, 2023
Tate and Doug Miller are the nicest and most patience dealership folks I’ve ever worked with. I kept having so many questions and they helped me through each and every one of them. Superior customer serv dealership folks I’ve ever worked with. I kept having so many questions and they helped me through each and every one of them. Superior customer service during the sale and afterwards as well when I picked up my new 2023 Expedition. They have a customer for life. 3rd Ford for us and Five Star in Plano is the best. More
by aveteranac
October 14, 2023
I really lucked out choosing Five Star Ford for the purchase of my F150. Tate was more than happy to grab every truck I was interested in to let me drive them all to make sure I got into exactly what I purchase of my F150. Tate was more than happy to grab every truck I was interested in to let me drive them all to make sure I got into exactly what I wanted. And once I did, the process really flew by. You can tell their entire team is geared towards customer satisfaction. Five Star Ford is a big name, but it was really the salesman, Tate, that had me sold. It’s not easy to come by people in sales who you can trust are working for YOUR best interests and not just their own. So thank you Tate! And thank you Five Star for having such a great team! More
by Danni
Employees Worked With
Spencer in the service department!, Esmeralda Garcia, Tate Keffer, Jarren Miller
October 14, 2023
The dealership was clean and cool. There were snacks, and everyone was helpful. Tates is an amazing car salesman, thank you for the great service, and car. There were snacks, and everyone was helpful. Tates is an amazing car salesman, thank you for the great service, and car. More
by Elisabethr.peck
Employees Worked With
Tate Keffer
October 11, 2023
Mo Valentine was extremely helpful to me today! The experience was hassle free and he understood. how to help me in the best way possible. Excellent service thanks to Mo Valentine! The experience was hassle free and he understood. how to help me in the best way possible. Excellent service thanks to Mo Valentine! More
by sofia.andujar
Employees Worked With
Mo Valentine
October 11, 2023
Just picked up my Ford Maverick and my guy Shawn Khan was great throughout the whole experience. great throughout the whole experience. More
by mikemoon956
Employees Worked With
October 07, 2023
Anthony Saenz should teach classes in customer service. Before finding this gem of a man, I contacted 4 other Ford Dealerships trying to get a phaser issue in my 3.5 eco F150 fixed. Other dealerships repea Before finding this gem of a man, I contacted 4 other Ford Dealerships trying to get a phaser issue in my 3.5 eco F150 fixed. Other dealerships repeatedly told me it would take weeks to have my truck looked at, and even more to get it repaired. When I called Five Star Ford of Dallas, I was lucky to be transferred to Anthony Saenz. He clearly understood my concerns and treated me like I was his only customer. Throughout my service experience, Anthony kept in close contact with me, updating me at least once per day. All in all, it was repaired in a few days and I’m through the roof sold on my experience with Five Star Ford of Dallas and Anthony. If I ever move out of Dallas, I will drive across the country to see him and have Five Star do all my repairs. I don’t know the mechanic who worked on my truck, but he/she did a fantastic job, and it runs and sounds better than when it was new. Thank you for the best service experience I’ve EVER had in a dealership, Anthony. I hope someone at your dealership sees this and realizes how great you are. Thanks again and best regards, Ron Herman P.S. See you next time. More
by RonH
Employees Worked With
Anthony Saenz
October 04, 2023
I had excelent experience at Five Star Ford Dallas the sales consultant Abdul Karimi made the process easy. I highly recemend Five Star Ford Dallas for anyone looking for Ford vehicle sales consultant Abdul Karimi made the process easy. I highly recemend Five Star Ford Dallas for anyone looking for Ford vehicle More
by mryukselozdemir
Employees Worked With
Abdul Karimi
