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Five Star Ford of Dallas

Dallas, TX

4.8
1,277 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,277 reviews

October 24, 2023

Saul went above and beyond to make the buying process fast and easy. Very happy with my purchase! More

by Megan
Recommend Dealer
Yes
Employees Worked With
Saul Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Five Star Ford of Dallas responded

Congratulations, Megan, on your vehicle purchase at Five Star Ford Dallas. Saul and our team welcome your technical or care questions at 972-985-3600. We are here to continue sharing our knowledge. Thank you, Thomas Bies, General Sales Manager

October 23, 2023

I think it went really great with Joe and the rest of the team. Thanks More

by jsmll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Five Star Ford of Dallas responded

Jsmll, Thanks for working with Joe and the Five Star Ford Dallas sales team! Whenever you have questions about your new Ford, call us at 972-985-3600. Customer service is always the goal. Enjoy your truck! Best regards, Thomas Bies, General Sales Manager

October 22, 2023

Had a great experience with five star ford and especially with Shawn Khan. Great truck buying experience. No pressure stress free and not pushy, was pretty easy. He was very knowledgeable on all the features More

by Rdubose42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Five Star Ford of Dallas responded

Rdubose42, It's fantastic to know that Shawn provided a no-pressure, stress-free, and knowledgeable approach, ensuring you were well-informed about the vehicle and the financing process at Five Star Ford Dallas. Your kind words and your willingness to recommend us to friends mean the world to us. We are honored to have earned your trust and look forward to the possibility of serving you again in the future. Stay in touch at 972-985-3600. Thank you for your business and review, Thomas Bies, General Sales Manager

October 21, 2023

Kim and Sean (Sales manager)were amazing with the entire process. But in the end the truck was more than we wanted to spend at this time. I will look to buy from these guys on our next purchase however. More

by Jderekmccord
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Five Star Ford of Dallas responded

Jderekmccord, Congratulations on your truck purchase at Five Star Ford Dallas. We strive for smooth transactions and it is great to hear you found a good buying experience with Kim and Shaun. Don't hesitate to call 972-985-3600 with questions. We are here for you. Thank you, Thomas Bies, General Sales Manager

October 21, 2023

It was good experience of enjoying chat and good explanation of the process and vehicle features. Excellent job! More

by Satoshi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Five Star Ford of Dallas responded

Thank you, Satoshi! On behalf of Shawn and your Five Star Ford Dallas sales team, your kind words and business are appreciated. Continue to reach us at 972-985-3600. We want to make certain you fully enjoy your new Ford. Take care, Thomas Bies, General Sales Manager

October 21, 2023

This is my second new Maverick purchase from this dealership. Our salesman Charlie was so helpful and easy to work with. Love my new maverick lariat and appreciated the ease of the transaction. More

by Elaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Emmons, Derrict from finance
Oct 22, 2023 -

Five Star Ford of Dallas responded

Elaine, We really appreciate your repeat business at Five Star Ford Dallas. Charlie is a great source of knowledge and we invite you to stop by to revisit your newest Maverick with him any time. Stay in touch at 972-985-3600. Customer service is a priority. Thank you, Thomas Bies, General Sales Manager

October 20, 2023

Wonderful truck buying experience! ! Super nice people. They made the process easy, quick and stress-free. LaRay is the best!!! Highly recommend! More

by heather_rowell78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Five Star Ford of Dallas responded

Heather, We're absolutely delighted to hear about your wonderful truck buying experience! Thank you for taking the time to share your positive feedback. At Five Star Ford Dallas, we strive to provide top-notch service and ensure that our customers have a stress-free and enjoyable experience. Continue to reach LaRay or me at 972-985-3600. Thanks again, Thomas Bies, General Sales Manager

October 18, 2023

Excellent experience. Answered all my questions and revisited information at a later date to refresh my memory. More

by jcrodgers457
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lupita Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Quinones
Oct 19, 2023 -

Five Star Ford of Dallas responded

Jcrodgers457, Thank you for sharing your experience with us. Our goal is to provide focused service at Five Star Ford Dallas, and we're delighted to know that we were able to answer all your questions. We want to hear from you at 972-985-3600 any time you would like to revisit features on your new Ford. Enjoy your ride! Best regards, Thomas Bies, General Sales Manager

October 17, 2023

Overall a pleasant buying experience. Fairly quick start to finish. Frustrated I had to make a second 64 mile drive to pick up my tags. Said they would mail them. More

by bdayton16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Esmeralda Garcia, Tate Keffer
Oct 18, 2023 -

Five Star Ford of Dallas responded

Bdayton16, Thank you for sharing your feedback regarding your recent buying experience at Five Star Ford Dallas. We're pleased to hear that, overall, your experience was pleasant. Your feedback is valuable, and we'll use it to improve our processes to ensure a more seamless and convenient experience for our customers in the future. If you have any further questions or concerns, please don't hesitate to reach out at 972-985-3600. Your satisfaction is our priority, and we look forward to serving you in the future. Sincerely, Thomas Bies, General Sales Manager

October 17, 2023

5Star didn’t waste my time. The process was fast and efficient. Add ons we’re completed when they said they would be. Happy customer. More

by Eric@riverbyflats.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Five Star Ford of Dallas responded

Eric, We greatly appreciate your feedback and are thrilled to hear about your positive experience at Five Star Ford Dallas! Joe and our team are dedicated to providing a fast and efficient process for our customers, and we're delighted that we were able to meet your expectations. We're here to ensure your continued satisfaction, so call with technical or care questions at 972-985-3600. Enjoy your new truck! Thank you, Thomas Bies, General Sales Manager

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