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Five Star Ford of Dallas

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Five Star Ford of Dallas | Page 31

Name: Five Star Ford of Dallas
Address: 8900 President George Bush Tpke, Dallas, TX, 75252, US
Telephone: (972) 805-8379
Rating: 4.8

4.8

1,393 Reviews

8900 President George Bush Tpke, Dallas, Texas 75252

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Sales: (972) 805-8379

Service: (888) 384-4958

Parts: (888) 457-3199

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Today:Open today 8:30 AM - 8:00 PM Open Now

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Five Star Ford of Dallas

Dallas, TX

Overview

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4.8

1,393 Reviews

Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open ...

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Today:Open today 8:30 AM - 8:00 PM Open Now

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8900 President George Bush Tpke

Dallas, TX

75252

Directions

4.8

1,393 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Today:Open today 8:30 AM - 8:00 PM Open Now

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Overview Employees Reviews (1,393) Inventory (572)

Sales/Showroom

Monday 8:30 AM - 9:00 PM

Tuesday 8:30 AM - 9:00 PM

Wednesday 8:30 AM - 9:00 PM

Thursday 8:30 AM - 9:00 PM

Friday 8:30 AM - 9:00 PM

Saturday 8:30 AM - 8:00 PM

Sunday Closed

Service

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

Parts

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

Contact Five Star Ford of Dallas

Sales: (972) 805-8379

Service: (888) 384-4958

Parts: (888) 457-3199

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Sam Shamshiri

Sales Professional

5.0

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June 12, 2025

Sam at Five Star Ford provided outstanding service professional, knowledgeable, and truly went above and beyond. Highly recommend, also has ... Sam at Five Star Ford provided outstanding service professional, knowledgeable, and truly went above and beyond. Highly recommend, also has a wonderful sense of humor! Thanks Sam Read More Read Less

June 11, 2025

I had a great experience working with Sam Shamshiri at the Ford dealership. Sam was extremely professional, knowledgeable, and easy to work ... I had a great experience working with Sam Shamshiri at the Ford dealership. Sam was extremely professional, knowledgeable, and easy to work with throughout the entire process. I really appreciated the no-haggle pricing — it made the buying experience simple and stress-free. If you’re looking for a smooth car buying process, I highly recommend asking for Sam! Read More Read Less

June 07, 2025

We had the absolute pleasure of working with Sam when purchasing ourcar, and we can’t recommend him enough! From the moment we walked in, he ... We had the absolute pleasure of working with Sam when purchasing ourcar, and we can’t recommend him enough! From the moment we walked in, he made the entire process smooth and stress-free. He answered all our questions without any pressure, guided us through every step, and went above and beyond to make sure we were comfortable and confident with our purchase! Thank you Sam! Read More Read Less

Jay Esparza

EV Team Lead

5.0

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May 28, 2025

We have purchased several new vehicles here, We've also followed Doug Miller to Sam Packs Dallas from previous sales. Doug is the reason. Ho ... We have purchased several new vehicles here, We've also followed Doug Miller to Sam Packs Dallas from previous sales. Doug is the reason. Honesty, loyalty to us and the dealership, follow through before and after sale. He sets the bar. When we go there we go to "Doug's" not Sam packs lol! He's always a step ahead in the process and makes it so easy. They do it your way, which is why we keep coming back. Thank you Doug and all at Sam packs Dallas !! Read More Read Less

May 13, 2025

Super happy with my experience buying a Bronco Sport from Jay. He was great—super easy to talk to, helpful, and never pushy. He made the who ... Super happy with my experience buying a Bronco Sport from Jay. He was great—super easy to talk to, helpful, and never pushy. He made the whole process really smooth and stress-free. Read More Read Less

May 01, 2025

Jay was easy to work with, not pushy, gave honest information about the vehicle (Mach - E) and was clear about all the options, the importan ... Jay was easy to work with, not pushy, gave honest information about the vehicle (Mach - E) and was clear about all the options, the importance of the difference in the options compared to what we were looking for and explained the financing/leasing options in a fair way. Jay communicated constantly when I had questions but did not flood my box with emails or calls when I left the dealership, I reached back out to him and he made purchasing the vehicle easy! Read More Read Less

Tyrone Burks

BUSINESS DEVELOPMENT

5.0

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May 30, 2025

I wanted to give an extra special thanks to Kiya Landers and Tyrone Burks for expediting the registration for my employment. They both went ... I wanted to give an extra special thanks to Kiya Landers and Tyrone Burks for expediting the registration for my employment. They both went above and beyond the call of duty. Thank you so much and God bless! Read More Read Less

April 03, 2025

The process was quick and easy No surprises or pressure to buy extras Very happy ... The process was quick and easy No surprises or pressure to buy extras Very happy Read More Read Less

August 23, 2024

Very easy and transparent transaction. Everyone I worked with had great service and was very nice and responsive. Top notch service all arou ... Very easy and transparent transaction. Everyone I worked with had great service and was very nice and responsive. Top notch service all around Read More Read Less

Jillian Kehoe

Sales Professional

5.0

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May 28, 2025

May 05, 2025

Read was super friendly and helpful. He made the truck buying process smooth. He was very knowledgeable about the truck and financing option ... Read was super friendly and helpful. He made the truck buying process smooth. He was very knowledgeable about the truck and financing options. Read More Read Less

February 24, 2025

Five Star Ford in Dallas was a very nice facility, and I feel like they genuinely care about their customers. My sales person, Jillian, was ... Five Star Ford in Dallas was a very nice facility, and I feel like they genuinely care about their customers. My sales person, Jillian, was beyond helpful, communicative, and transparent and I would absolutely purchase from her again in the future. The only knock was during the financing process when I was given a higher rate than I imagined I should have, so I sought out my own financing through my credit union, which was 3 points less than what Five Star secured. When I was asked what my rate was, I was told "Oh, we can beat that". If you could have beaten it, why didn't you? Had I been given a competitive rate from the start I would not have sought my own financing, and I felt the tiniest bit slighted when I returned with my own and was told that could have been beaten. Too late at that point. Outside that, I would return to this dealership to purchase again, but would obtain my own financing ahead of time. Read More Read Less

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Showing 1,393 reviews

June 04, 2024

SALES VISIT - NEW

I was a lifetime GM owner, the Raptor R changed all that. Joe Crawford and Five Star Ford, with their courtesy, efficiency And friendliness, have made them the only dealership I will ever deal with moving f Joe Crawford and Five Star Ford, with their courtesy, efficiency And friendliness, have made them the only dealership I will ever deal with moving forward!! Thank you Five Star Ford, and all who participated especially Mr. Joe Crawford, who went above and beyond! More

by JimH

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Joe Crawford

5.0

Brett Ingersoll

5.0

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Jun 04, 2024 -

Five Star Ford of Dallas responded

Welcome to Five Star Ford Dallas, Jim! Joe is very knowledgeable on the Raptor R, so please stop by or call 972-985-3600 when questions arise. We look forward to helping you enjoy your amazing Ford! Thank you for endorsing Joe and our dealership. Best regards, Thomas Bies, General Sales Manager

June 04, 2024

SALES VISIT - NEW

I'd like to share my fantastic experience with the customer service at Five Star Ford Dallas. Our salesperson, LaRay Wilson, provided exceptional care from start to finish. Even the finance team made customer service at Five Star Ford Dallas. Our salesperson, LaRay Wilson, provided exceptional care from start to finish. Even the finance team made the dreaded process smooth and hassle-free. They have definitely gained a customer for life. If you're looking for a stress-free car-buying experience, Five Star Ford is the place to go! More

by Robin W

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

LaRay Wilson

5.0

Brett Ingersoll

5.0

Preston Carpenter

5.0

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Jun 04, 2024 -

Five Star Ford of Dallas responded

Robin, We are so grateful you shared your shopping experience at Five Star Ford Dallas. LaRay is a very seasoned vehicle consultant and you are encouraged to stay in touch at 972-985-3600. Helping you fully enjoy your new Ford is the goal. Congratulations on your purchase! Best regards, Thomas Bies, General Sales Manager

June 03, 2024

SALES VISIT - NEW

This was the best experience I've ever had at a dealership. Everyone one I came in contact with was awesome... especially Leon! dealership. Everyone one I came in contact with was awesome... especially Leon! More

by rhcangemi58

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

ADOLFO LEON

5.0

Lupita Nunez

4.0

Doug Miller

5.0

John Ballard

4.0

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Jun 04, 2024 -

Five Star Ford of Dallas responded

Rhcangemi58, We are so grateful you chose to shop at Five Star Ford Dallas! When you have questions about your new Ford, please reach your sales team at 972-985-3600. Adolfo and I want to make certain you have a great driving experience. Thank you for your business and endorsement. Take care, Thomas Bies, General Sales Manager

June 03, 2024

SALES VISIT - USED

I had talked to Landon at Five Star Ford about the specific features I was looking for in a F-150 . I had time to look and test drive several trucks throughout DFW for 3 weeks .Landon kept in touch wi specific features I was looking for in a F-150 . I had time to look and test drive several trucks throughout DFW for 3 weeks .Landon kept in touch with me and updated me frequently . I was contacted and we set up an appointment. Landon found the exact truck I was looking for . The Five Star staff did an amazing job taking care of my purchasing process and delivered the exact truck I wanted ! Thank you Five Star Ford ! More

by noekim89

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Landon Alvarado

5.0

John Ballard

5.0

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Jun 04, 2024 -

Five Star Ford of Dallas responded

Noekim89, Thank you recognizing Landon's efforts to find the exact truck for your needs. At Five Star Ford Dallas, our staff is focused on customer experience and we are happy you stayed in touch. If you have questions about your purchase, call 972-985-3600. We remain available to share our knowledge. Best regards, Thomas Bies, General Sales Manager

Jun 04, 2024 -

noekim89 responded

I have made a couple of roadbtrips with my family madevsome good memories that were priceless. That was is how valuable this purchase was to me ! Thank you 😊 Five Star Ford My email address is noekim89@gmail.com

June 03, 2024

SALES VISIT - NEW

Outstanding sales experience, easy to work with, I highly recommend. The best car purchase I have ever experienced recommend. The best car purchase I have ever experienced More

by Brad

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Employees Worked With

Landon Alvarado

5.0

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Jun 04, 2024 -

Five Star Ford of Dallas responded

Congratulations, Brad, on your brand new Ford! Landon and our team are determined to make your ownership experience a good one. Be sure to call us at 972-985-3600 for technical or care advice. Thank you for your feedback! Best regards, Thomas Bies, General Sales Manager

June 03, 2024

SALES VISIT - NEW

My experience with both the salesman Tyrone Burks and the General Manager Thomas Bies could not have been better. Both gentleman were professional and very responsive. 10 out 10 experience all the way arou General Manager Thomas Bies could not have been better. Both gentleman were professional and very responsive. 10 out 10 experience all the way around. More

by hlower

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Employees Worked With

Thomas Bies

5.0

Brian Huth

5.0

Tyrone Burks

5.0

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Jun 04, 2024 -

Five Star Ford of Dallas responded

Hlower, Thank you so much for rating your visit to Five Star Ford Dallas. Our next goal is to help you fully enjoy your Ford. Stop by or call 972-985-3600 for our advice any time. We are here for you! Congratulations on your purchase. Best regards, Thomas Bies, General Sales Manager

June 02, 2024

SALES VISIT - NEW

I dealt directly with Joe for the entire process. No back and forth. No tricks or traps. Great experience. Awesome job Joe and Five Star. No back and forth. No tricks or traps. Great experience. Awesome job Joe and Five Star. More

by Markwilliams60

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Joe Crawford

5.0

Brett Ingersoll

5.0

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Jun 03, 2024 -

Five Star Ford of Dallas responded

Congratulations, Mark, on your new truck from Five Star Ford Dallas. Joe and your sales team are focused on helping with your driving journey. Stop by or call 972-985-3600. Let us know if you have questions. Thank you for your feedback! Take care, Thomas Bies, General Sales Manager

May 30, 2024

SALES VISIT - NEW

Wow, Wow, Wow! !! 5 Stars for sure :). Super price, easy transaction, efficient delivery, and the detail of my F-250 was perfect. The dealership is very nice and p !! 5 Stars for sure :). Super price, easy transaction, efficient delivery, and the detail of my F-250 was perfect. The dealership is very nice and professional with high standards for appearance, cleanliness, and top-notch customer service. Thank you FiveStarFord! More

by Jkirbyeptx

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Brett Ingersoll

5.0

Sam Sallam

5.0

Other Employees : Elias Ekstrom

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May 30, 2024 -

Five Star Ford of Dallas responded

Jkirbyetx, We appreciate you and your business at Five Star Ford Dallas! Thank you for shopping with our team. Let us know when you have questions about your F-250 at 972-985-3600 any time. Enjoy your new Ford! Best regards, Thomas Bies, General Sales Manager

May 30, 2024

SALES VISIT - NEW

Loved Kim Thomas! He is fabulous to deal with and would recommend him if you are looking to buy a new car! He is fabulous to deal with and would recommend him if you are looking to buy a new car! More

by theladybugmom

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Kim Thomas

5.0

John Ballard

5.0

Other Employees : James Locke

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May 30, 2024 -

Five Star Ford of Dallas responded

Theladybugmom, On behalf of Kim and the entire Five Star Ford Dallas staff, thank you for trusting in our purchasing processes. Customer satisfaction remains a priority. Be sure to reach us at 972-985-3600 with questions about your new Ford any time. We are here to help you enjoy your driving experience. Thank you, Thomas Bies, General Sales Manager

May 28, 2024

SALES VISIT - NEW

My purchase was relatively easy. The paper work too some time but that is always the case when purchasing a new vehicle. The paper work too some time but that is always the case when purchasing a new vehicle. More

by sfriedensohn

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Employees Worked With

Yama Ameen

5.0

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May 29, 2024 -

Five Star Ford of Dallas responded

Congratulations, sfriedensohn, on your new Ford! Yama and the Five Star Ford Dallas team are now focused on helping you enjoy your vehicle. Reach out to 972-985-3600 with technical or care questions. Thank you for your business and endorsement. Sincerely, Thomas Bies, General Sales Manager

Five Star Ford of Dallas | Page 31

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