Five Star Ford of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The price of the car didn’t change. . the price on internet was the price of the car. The extras that they offered us were suggestions. Not required. Yama was easy to work with. Took th . the price on internet was the price of the car. The extras that they offered us were suggestions. Not required. Yama was easy to work with. Took the fear of finding a car. Highly recommend him if you are looking for a car. More
Pleasant experience. Straight to the point, no nonsense, and transaction was completed in a timely manner. Straight to the point, no nonsense, and transaction was completed in a timely manner. More
Don't let the car buying process scare you. Raed can be your helping hand along the way. Just like any first-time car buyer, I was nervous, anxious, and ready for a long negotiation. Five Star Raed can be your helping hand along the way. Just like any first-time car buyer, I was nervous, anxious, and ready for a long negotiation. Five Star Ford skips all this and eases your worries. More specifically, no matter the question, there was some type of answer. Whether I was unknowledgeable, or clueless to the question, clarity was always brought to me in its most true form. Just like 99% of us, your sales associate may not know the answer to every question. However, if you're looking for a simple, easy car buying process, Raed is your man with my highest of recommendations. I am a F-150 fanatic, but Raed taught me a few things I'd never thought I'd know about my truck and the purchasing process. If you get the chance, don't pass up the time to at least meet with Raed, let him know what you're in the market for and he will show you how it's possible to get what it is you are looking for as well as what the best financial choice may be for your situation. More
We recently purchased a vehicle from Five Star and Raed was our salesman. He was quick to answer any question we had and items he may not have had direct knowledge of, he found a source to get those answe was our salesman. He was quick to answer any question we had and items he may not have had direct knowledge of, he found a source to get those answered quickly too. He was friendly, respectful and overall great to work with. He is an asset to the Five Star team. Overall, working with Raed was a very positive experience. More
I asked Yama to make this process easy and painless so as to not take a ton of my time - and he exceeded my expectations! He let me take the vehicle to show my wife and daughter, I returned to tell him that to not take a ton of my time - and he exceeded my expectations! He let me take the vehicle to show my wife and daughter, I returned to tell him that we wanted to buy it with a few things for him to check on - I had to go to work meetings. He called me just a couple of hours later to tell me everything was ready. 30 minutes later, I am driving home. This is a far cry from past experiences at car dealerships. Yama listens, follows up and follows through. Great experience! More
Nothing to add regarding my experience different from the questions below. I will reference the dealership to friends and family. questions below. I will reference the dealership to friends and family. More
Friendly, helpful and listened and everything done as explained. Facility was clean and orderly Very professional explained. Facility was clean and orderly Very professional More
This was the worst purchase of a vehicle I have ever had. The salesman lied several times and the parts woman promised that the weather proof floor mats that I bought would be in the vehicle when I picked it The salesman lied several times and the parts woman promised that the weather proof floor mats that I bought would be in the vehicle when I picked it up , however I got them three weeks later and I had to put them in myself. I have purchased many vehicles from several dealerships but five star was the worst ever!!! Derek Song was the sorriest finance person I have ever been forced to deal with. We walked in ready to buy and knew the vehicle we wanted . 3.5 hours later we left the dealership with the understanding that we would pick up the vehicle three days , completed. We couldn’t get the salesman nor the used car manager to call us back. We finally picked it up at 7 pm Saturday night to leave on a trip Monday morning. It still needed more work done to it and the weatherproof floor mats were not in it ( like promised). More
Quality dealership. All of the personnel involved were very helpful and very attentive to customer service. I’ve been purchasing vehicles from Sam Pack Ford dealerships All of the personnel involved were very helpful and very attentive to customer service. I’ve been purchasing vehicles from Sam Pack Ford dealerships for almost 50 years for this reason! More
Third F150 from Five Star. Will not go anywhere else. Best sales rep ever Joe Crawford! Will not go anywhere else. Best sales rep ever Joe Crawford! More