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Five Star Ford of Dallas

Dallas, TX

4.8
1,394 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,394 reviews

June 29, 2024

Landon was outstanding and very professional to work with. I know he worked hard finding me the truck I really wanted. You have a customer forever! More

by txrangersno1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Five Star Ford of Dallas responded

Txrangersno1, Congratulations on your new truck from Five Star Ford Dallas. Don't hesitate to reach Landon and our team at 972-985-3600. We are here to help you enjoy your purchase. Thank you, Thomas Bies, General Sales Manager

June 27, 2024

Was told auto shut off could be permanently turned off. It can't. AC doesn't work. Can't keep trading it in. Reached out. No response other than we will pay for uber. More

by shanebrew36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not gong to put a name
Jun 28, 2024 -

Five Star Ford of Dallas responded

Shane, Thank you for bringing this to our attention. I'm truly sorry to hear about the ongoing issues with your AC unit and the lack of response you've received. After checking our records, I found that we do not have a Shane Brew or Shane Brewer in our customer database. Please email me at jthompson@fivestarforddallas.com or call 972-985-3600 to schedule a service appointment at your earliest convenience. I personally will get involved with a resolution. Sincerely, Jerry Thompson, Service Director

June 27, 2024

Best Ford dealership in DFW! ! Joe Crawford’s knowledge of Ford Performance Vehicles is unmatched… More

by ericneel99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
Jun 27, 2024 -

Five Star Ford of Dallas responded

Eric, Thanks for endorsing Joe and Five Star Ford Dallas! We love the snapshot of you and your new Ford. Be sure to stop by or call 972-985-3600 to revisit the features on your truck. Let's make this your best ownership experience. Best regards, Thomas Bies, General Sales Manager

June 27, 2024

Jordan was amazing throughout the entire purchase. He was very patient with me (first time buyer) and even help me not take a bad deal with another dealer. Unlike the other sales men I’ve dealt with j More

by Devin Austin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Amaurys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Five Star Ford of Dallas responded

Devin, We love first time buyers at Five Star Ford Dallas! Thank you for shopping with Jordan and please let us know how we can help you enjoy your Ford. Call 972-985-3600 or stop by any time. Congratulations on your purchase! Take care, Thomas Bies, General Sales Manager

June 21, 2024

Raed was extremely friendly and helpful. He went above and beyond to answer all of my questions and make sure I was 100% taken care of. More

by Nodoubt99999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Five Star Ford of Dallas responded

Nodoubt99999, At Five Star Ford Dallas, we strive to make car buying a breeze, and it sounds like Raed achieved that mission. Be sure to call 972-985-3600 if you have technical or care questions. Thanks for the kind words, and congratulations on the new wheels! Best regards, Thomas Bies, General Sales Manager

June 16, 2024

My time with Joe was wonderful. Very relational, very transparent, and overall willing and eager to help you get the car you’re looking for. He went above and beyond, holding a car More

by bcoffey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lupita Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Five Star Ford of Dallas responded

Congratulations, bcoffey, on your car purchase at Five Star Ford Dallas. Joe is very knowledgeable and remains available for questions at 972-985-3600. Your complete satisfaction is our focus. Call us any time. Thank you for your business and feedback. Take care, Thomas Bies, General Sales Manager

June 16, 2024

⭐⭐⭐⭐⭐ I had an exceptional experience with Joe Crawford at Five Star Ford Dallas. His extensive knowledge of performance vehicles in the Ford lineup is truly impressive. Joe took the time to under More

by EdgeSTGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Five Star Ford of Dallas responded

EdgeSTGirl, Thank you for endorsing Joe and his performance vehicle knowledge. He definitely knows his stuff! Give a call to 972-985-3600 with questions any time. Congratulations on your purchase and remember complete customer satisfaction is our goal. Best regards, Thomas Beis, General Sales Manager

June 15, 2024

Amazing customer service and fair pricing. Shawn Khan was incredible. They rolled the carpet out for me. More

by Ajmkayak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Five Star Ford of Dallas responded

Ajmkayak, Thank you for recognizing Shawn and his efforts to help you at Five Star Ford Dallas. Let us know how we can help you enjoy your new Ford at 972-985-3600. Customer satisfaction is our goal. Take care, Thomas Bies, General Sales Manager

June 15, 2024

Allen went above and beyond working with us on getting in the Truck that was right for us. Allen was extremely professional and helpful. I had been to multiple dealerships that were not being ethical or hone More

by Nn.willingham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Elmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Five Star Ford of Dallas responded

Nn.willingham, It is great to hear of your shopping experience at Five Star Ford Dallas. Allen and I can always be reached at 972-985-3600 when you need vehicle advice. Your complete ownership satisfaction is our goal. Thank you for rating your visit. Best regards, Thomas Bies, General Sales Manager

June 13, 2024

It was a pleasure working with Joe C he definitely knows about the performance side of ford I highly recommend if you're looking for a performance vehicle ! More

by gespinosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Five Star Ford of Dallas responded

Gespinosa, We're glad to hear Joe was a great help with your purchase at Five Star Ford Dallas. If there is anything else Joe or our team can do to help you enjoy your new Ford, call us at 972-985-3600. We appreciate you and your business! Thank you, Thomas Bies, General Sales Manager

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