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Five Star Ford of Dallas

Dallas, TX

4.8
1,277 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,277 reviews

January 28, 2024

The price of the car didn’t change. . the price on internet was the price of the car. The extras that they offered us were suggestions. Not required. Yama was easy to work with. Took th More

by rogerclaraw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yama Ameen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Five Star Ford of Dallas responded

Roger, Always expect a transparent deal at Five Star Ford Dallas. We are truly thankful for the trust you placed in us and will continue to strive to provide you an exceptional customer experience every time you stop by. If you have any questions about your purchase, please don't hesitate to reach out to 972-985-3600. Thank you, Thomas Bies, General Sales Manager

January 24, 2024

Pleasant experience. Straight to the point, no nonsense, and transaction was completed in a timely manner. More

by npc
Recommend Dealer
Yes
Employees Worked With
Yama Ameen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Five Star Ford of Dallas responded

Thank you, npc, for shopping at Five Star Ford Dallas. Customer satisfaction is always our goal. Reach Yama, John, or me with questions about your new Ford at 972-985-3600. We want you to fully enjoy your ride. Best regards, Thomas Bies, General Sales Manager

January 21, 2024

Don't let the car buying process scare you. Raed can be your helping hand along the way. Just like any first-time car buyer, I was nervous, anxious, and ready for a long negotiation. Five Star More

by Dawson Huckabee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
Jan 21, 2024 -

Five Star Ford of Dallas responded

Dawson, Thank you for choosing Five Star Ford Dallas for your first car purchase. Raed is a great source of vehicle knowledge. Don't hesitate to stop by or call 972-985-3600 with questions about your truck. Enjoy your ride and thanks again for sharing your experience! Take care, Thomas Bies, General Sales Manager

January 20, 2024

We recently purchased a vehicle from Five Star and Raed was our salesman. He was quick to answer any question we had and items he may not have had direct knowledge of, he found a source to get those answe More

by Msquared
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Five Star Ford of Dallas responded

Msquared, Your recognition of Raed is greatly appreciated. Thank you for shopping at Five Star Ford Dallas and please let us know how we can help you enjoy your vehicle. We are readily available at 972-985-3600 for your technical and care questions. Best regards, Thomas Bies, General Sales Manager

January 19, 2024

I asked Yama to make this process easy and painless so as to not take a ton of my time - and he exceeded my expectations! He let me take the vehicle to show my wife and daughter, I returned to tell him that More

by jason.miles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yama Ameen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarek Salama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Five Star Ford of Dallas responded

Thank you, Jason, for your supportive feedback. Yama is very customer focused. Don't hesitate to reach him or me at 972-985-3600 when you have automotive questions. We want you and your family to fully enjoy your Ford. Best regards, Doug Laymon, Sales Manager

January 17, 2024

Nothing to add regarding my experience different from the questions below. I will reference the dealership to friends and family. More

by TMFC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yama Ameen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Lindsey
Jan 18, 2024 -

Five Star Ford of Dallas responded

TMFC, We value your opinion and thank you for your business at Five Star Ford Dallas. Our team is here to help you long after the sale to help you fully enjoy your new Ford. Stop by or call 972-985-3600. Thank you for shopping with Yama and our staff. Don't hesitate to reach out to us. Best regards, Thomas Bies, General Sales Manager

January 15, 2024

Friendly, helpful and listened and everything done as explained. Facility was clean and orderly Very professional More

by camel3617
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarren Miller
Jan 15, 2024 -

Five Star Ford of Dallas responded

Camel3617, Thank you for shopping at Five Star Ford Dallas. Customer satisfaction is always the goal and your sales team remains available at 972-985-3600. Give us a call when you have technical or care questions. Enjoy your Ford! Best regards, Thomas Bies, General Sales Manager

January 13, 2024

This was the worst purchase of a vehicle I have ever had. The salesman lied several times and the parts woman promised that the weather proof floor mats that I bought would be in the vehicle when I picked it More

by Pops
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kim Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Quality dealership. All of the personnel involved were very helpful and very attentive to customer service. I’ve been purchasing vehicles from Sam Pack Ford dealerships More

by Sambingham2020
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yama Ameen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Huth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sallam
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Five Star Ford of Dallas responded

Thank you, Sambingham2020, for recognizing so many of our staff. Your loyalty is awesome and we are grateful to call you our customer and friend. We deeply value the trust you place in us and are dedicated to guaranteeing your satisfaction. We look forward to hearing from you again at 972-985-3600. Sincerely, Thomas Bies, General Sales Manager

December 28, 2023

Third F150 from Five Star. Will not go anywhere else. Best sales rep ever Joe Crawford! More

by clocke487
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Talley , James Locke, Hollie Thompson
Dec 29, 2023 -

Five Star Ford of Dallas responded

Clocke487, Your loyalty to Joe and Five Star Ford Dallas is greatly appreciated. Thank you for rating your shopping experience and please let us know when you have questions about your new truck at 972-985-3600. Customer experience remains our priority. Best regards, Thomas Bies, General Sales Manager

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