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Five Star Ford of Dallas

Dallas, TX

4.8
1,277 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,277 reviews

February 03, 2024

After having my vehicle for about a month now, I’m not only pleased with how well the purchasing process took place, but also the performance of the truck I bought. Raed made my first car buying experienc More

by dghuckabee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Five Star Ford of Dallas responded

Dghuckabee, We are happy you found your truck at Five Star Ford Dallas. Raed and Rob are very knowledgeable, so don't hesitate to reach out to 972-985-3600 with questions about your Ford. Enjoy your ride! Best regards, Thomas Bies, General Sales Manager

February 03, 2024

I’ve bought quite a few vehicles and this was by far the best experience I’ve ever had. Their customer service, transparency, efficiency and attention to detail is flawless. Facilities are top notch, and th More

by Ty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Lindsey
Feb 04, 2024 -

Five Star Ford of Dallas responded

Congratulations, Ty, on your new Ford! Customer experience is the focus at Five Star Ford Dallas and we continue to be here for you. When you have technical or care questions, reach us at 972-985-3600. Thank you, Thomas Bies, General Sales Manager

February 03, 2024

I met with Shawn to get me a new car after wrecking my car on Christmas Eve. Shawn was nice and professional. He didn't harass me or make me feel uncomfortable he attended to my needs and welcomed by bank More

by shfoley2614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Five Star Ford of Dallas responded

Shfoley2614, We were grateful to have helped you after your unfortunate accident. Customer experience is important at Five Star Ford Dallas and we hope to make all of your visits stress free. Whenever you need our advice, reach Shawn and our team at 972-985-3600. Thank you, Thomas Bies, General Sales Manager

February 03, 2024

Jose was very helpful and determined to get me into a vehicle . I had planed to shop around at other dealerships but he made me an offer that I couldn’t refuse . More

by RenoWilliams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Five Star Ford of Dallas responded

RenoWilliams, Congratulations on your purchase at Five Star Ford Dallas. We are excited to help you enjoy your new Ford. Reach Jose, Brett, or me at 972-985-3600. Customer satisfaction remains the goal long after the sale. Thank you, Thomas Bies, General Sales Manager

February 03, 2024

Honest & no-nonsense experience. Large inventory to choose from. Doug, Kim & Preston gave me a 5-star experience. More

by MBR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston
Feb 04, 2024 -

Five Star Ford of Dallas responded

Congratulations, MBR, on your Ford! We are happy you found your new vehicle at Five Star Ford Dallas. Thank you for sharing your feedback and please call us at 972-985-3600 with vehicle questions any time. Best regards, Thomas Bies, General Sales Manager

February 01, 2024

Great customer service! The car buying process was quick and easy and I was able to get the car that I wanted! This is the 2nd car that I have purchased from this dealership More

by janalei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Five Star Ford of Dallas responded

Thank you, janalei, for sharing your comments and photo! Your loyalty means so much to all of us at Five Star Ford Dallas. When you need Joe, LaRay, or my vehicle advice, we want to hear from you at 972-985-3600. Enjoy and congratulations! Best regards, Thomas Bies, General Sales Manager

February 01, 2024

Saul was very friendly and helpful! Went above and beyond his job title. Been to many dealers and he’s by far the most helpful salesperson I’ve been with! Thanks again! More

by Andychagoya99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Five Star Ford of Dallas responded

Congratulations, Andy, on your vehicle purchase at Five Star Ford Dallas. Saul is a knowledgeable consultant, so don't hesitate to call him at 972-985-3600 with questions. We continue to be focused on your satisfaction. Thank you for your endorsement! Best regards, Thomas Bies, General Sales Manager

February 01, 2024

Yama is very easy to work with. There's no sales pressure and he always answered my questions. It's nice that he allows me to text him also, which is very convenient. This is my 2nd More

by sandimholmes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yama Ameen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Five Star Ford of Dallas responded

Sandi, Thank you for returning to Five Star Ford Dallas for another lease! Yama is a great communicator and we hope you continue to reach out to him. Give us a call at 972-985-3600 whenever you have technical or care questions. Enjoy your new Ford. Best regards, Thomas Bies, General Sales Manager

January 31, 2024

Fastest I have ever gotten into a new lease. Great salesman and finance department. Very impressed. More

by eambers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Quinones
Feb 01, 2024 -

Five Star Ford of Dallas responded

Eambers, Thank you for shopping and Five Star Ford Dallas. We are so excited to help you enjoy your new Ford. Reach Alex, John, or me at 972-985-3600. Let us know when you need our technical or care knowledge. Take care, Thomas Bies, General Sales Manager

January 31, 2024

Great customer service with a quick and easy buying process. Highly recommend Five Star Ford Dallas to anyone in the market for a new vehicle More

by cj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yama Ameen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Five Star Ford of Dallas responded

Cj, Thank you so much for recommending Five Star Ford Dallas. Customer satisfaction remains the goal and we welcome questions about your new Ford at 972-985-3600. We are here for you! Take care, Thomas Bies, General Sales Manager

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