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Five Star Ford of Dallas
Dallas, TX
1,394 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase.
Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,394 reviews
July 20, 2024
This is the 5th vehicle I got from Five Star Ford of Dallas. Their customer service is always top-notch. Everyone is friendly and willing to go the extra steps to get you what you want. I’d especiall Dallas. Their customer service is always top-notch. Everyone is friendly and willing to go the extra steps to get you what you want. I’d especially like to give a shout-out to Corey White. Corey worked with me for several hours. He was amazing. I will definitely come back because of him. More
by danajstewart
July 20, 2024
Did a great job helping me and my wife decide on a new Expedition MAX. No sales pressure at all. Answered all questions and reviewed all options. Together we picked a vehicle and he helped with finance op Expedition MAX. No sales pressure at all. Answered all questions and reviewed all options. Together we picked a vehicle and he helped with finance options. 100% happy. More
by drock
Employees Worked With
July 18, 2024
Raed was very nice and professional helping us to get our car. He found the best option and we got a great deal. We are very thankful. car. He found the best option and we got a great deal. We are very thankful. More
by Jeremias Medina
Employees Worked With
July 18, 2024
Jordan was great through the entire process. I would recommend him to anyone. Thanks for your service.. I would recommend him to anyone. Thanks for your service.. More
by m20e2
Employees Worked With
July 18, 2024
Jordan is a great at what he does all about helping customers get exactly what they want i think a promotion or raise is due i will send more customers because of him customers get exactly what they want i think a promotion or raise is due i will send more customers because of him More
by Aj
July 17, 2024
Jerry Thompson failed to do the proper service we paid for within our warranty and service plan. He was proven that he lied and instead cost the customer thousands of dollars due to his failures. When J for within our warranty and service plan. He was proven that he lied and instead cost the customer thousands of dollars due to his failures. When Jerry was asked to rectify it, he repeatedly ignored the customer because he knew he was wrong. When the customer said they may need to escalate matters Jerry responded by threatening a 100% disabled veteran with police action and the confiscation of his vehicle. Shame on you Jerry Thompson. Brian Huth, General Manager, please get involved. More
by Eric
July 15, 2024
I had an amazing experience with the Ford dealership, and I feel compelled to share it with everyone. Despite the aging facility, the service at this dealership is top-notch. From the moment you walk in, you I feel compelled to share it with everyone. Despite the aging facility, the service at this dealership is top-notch. From the moment you walk in, you are met with friendly greetings and a warm welcome. The facility even offers refreshments for customers, which adds to the overall pleasant experience. What stood out to me the most was the non-pushy approach of the salespeople, who allowed me the space to browse without feeling pressured. Despite living in McKinney, I willingly drive over thirty miles to visit this location, and I have no regrets. My credit union recommended this dealership to me after I had unpleasant experiences at other locations. However, my experience at this Ford dealership completely changed my perspective on car buying. I had the pleasure of working with Mr. Wilson, and I can't speak highly enough of him. Not only is he an exceptional salesperson, but he is also a wonderful human being. When I wanted to do a lease buyout on my Ford Explorer, Mr. Wilson went above and beyond to help me through the process. Unlike other Ford locations, where I felt pressured to sign another lease or purchase a different vehicle, Mr. Wilson understood my needs and made the process stress-free. Thanks to him, I left the dealership with a new Ford that had 39,000 miles, bumper-to-bumper coverage, and a great monthly payment. I was so impressed with Mr. Wilson's service that two days later, I brought my oldest child to the dealership to explore purchasing a vehicle. I have full confidence in Mr. Wilson and have recommended him to my other children for when they purchase their vehicles. I want to express my gratitude for his kindness and excellent service throughout the entire process. Thank you, Mr. Wilson, for your exceptional assistance. More
by sm292001
Employees Worked With
July 15, 2024
I was in the market to sell my truck, and Raed reached out to me to discuss their interest. The entire experience was smooth and simple. Raed was incredibly nice and polite throughout. I hadn't bought or out to me to discuss their interest. The entire experience was smooth and simple. Raed was incredibly nice and polite throughout. I hadn't bought or sold in a while and kept waiting for the process to become complicated. It never did. I would highly recommend buying or selling with him. More
by Dustin
Employees Worked With
July 12, 2024
Sam thank you for being a go getter! It was a pleasure working with you, thank you for your honesty and working on my deal as fast as possible. I will no longer take my business elsewher It was a pleasure working with you, thank you for your honesty and working on my deal as fast as possible. I will no longer take my business elsewhere from now on I’m going to see Sam! More
by Jessmojica13
July 12, 2024
Great service and great truck! The team is very friendly. Made it a great experience. The team is very friendly. Made it a great experience. More
by jeremy.glass34
