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Five Star Ford of Dallas

Dallas, TX

4.8
1,277 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,277 reviews

March 15, 2024

Loved working with Alex Q! Great guy. Honest and hard-working. Loved the overall feel of the dealership. More

by mbranscome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wally Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Quinones
Mar 15, 2024 -

Five Star Ford of Dallas responded

Thank you, mbranscome, for taking the time to share your shopping experience with Alex and the Five Star Ford Dallas sales team. If you have any further comments or questions, feel free to let us know at 972-985-3600. We're grateful for the opportunity to help with your vehicle needs. Enjoy your new Ford! Best regards, Thomas Bies, General Sales Manager

March 14, 2024

Raed was honestly the best salesman I have Ever worked with. He went above and beyond to make sure that I got what I wanted on my new Mustang. We came in having already a bad experience from other compani More

by Misstex1836
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
Mar 15, 2024 -

Five Star Ford of Dallas responded

Misstex1836, We're thrilled to hear that Raed provided you with exceptional service and went above and beyond to ensure you got the Mustang you wanted. We take great pride in the Five Star Ford Dallas team's dedication to customer satisfaction. We truly appreciate your recommendation and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out to 972-985-3600. We're here to help! Take care, Thomas Bies, General Sales Manager

March 13, 2024

The dealership was professional , prior to the sale / purchase. They answered all my questions were good to return calls. More

by deniselyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ADOLFO LEON
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Five Star Ford of Dallas responded

Thank you, deniselyn, for taking the time to rate your shopping experience at Five Star Ford Dallas. Your satisfaction and support mean a lot to us, and it's truly gratifying to hear that we have met or exceeded your expectations. We hope you stay in touch with Adolfo, John, and our team at 972-985-3600. We appreciate you! Best regards, Thomas Bies, General Sales Manager

March 12, 2024

I had a burger and a coke! It was a great time! We were fed and drank while we waited, then we were able to negotiate a good deal, and I left with a new car! Yama was very help More

by Jonjon2769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yama Ameen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Five Star Ford of Dallas responded

Jonjon2769, We're happy to hear that you enjoyed your time at Five Star Ford Dallas and that Yama provided you with exceptional service. We appreciate your feedback and are delighted that we could assist you in finding the perfect vehicle. If you ever need anything in the future, please don't hesitate to reach out to 972-985-3600. Enjoy your new car! Thank you, Thomas Bies, General Sales Manager

March 11, 2024

I would like to thank Matt for all of his help during the whole used truck buying process. I was buying from out of state all the way from Virginia. The process was very smooth Matt sent me a whole walkthrou More

by Hunter Goodman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Five Star Ford of Dallas responded

Hunter, Thank you for trusting in our out-of-state buying processes. Customer service remains a focus. Please reach Matt at 972-985-3600 if questions arise with your truck. We continue to be available to you. Enjoy your ride, Thomas Bies, General Sales Manager

March 11, 2024

The salesman Jose was very good . We are from UK so did not know procedure. He steered us through , Will go back to him again first when looking for replacement More

by Sgmarchant@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jose Amaurys arias
Mar 12, 2024 -

Five Star Ford of Dallas responded

Thank you, Sgmarchant, for shopping with Jose and the Five Star Ford Dallas sales team. Don't hesitate to stop by or call 972-985-3600 for assistance with your car. We are here to share our advice. Enjoy your travels and please stay in touch. Best regards, Thomas Bies, General Sales Manager

March 09, 2024

Five Star Ford Dallas is truly an exceptional place to buy a vehicle. The staff is beyond friendly. You feel like you are at home with friends. The best people and the best inventory! More

by JennB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Bies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Huth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Elmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Five Star Ford of Dallas responded

JennB, We're thrilled that you had a positive encounter at Five Star Ford Dallas and appreciate your kind words. We value your feedback and are committed to maintaining the highest standards of customer satisfaction. Stop by or call 972-985-3600 to revisit the features on your new Ford. We want to make your ownership experience the best. Thank you, Thomas Bies, General Sales Manager

March 09, 2024

5 Star was extremely easy to work with and not overwhelmingly persistent. Yama was also not only extremely helpful but also very respectful. More

by Samgalloway5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yama Ameen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

Five Star Ford of Dallas responded

Sam, We're delighted to hear that Yama did an amazing job and that you appreciated his upfront approach and attentive listening. Thank you for choosing Five Star Ford Dallas, and we're excited about the opportunity to help you enjoy your new Ford. Call us at 972-985-3600 with technical or care questions. Best regards, Thomas Bies, General Sales Manager

March 05, 2024

This dealership has the best sales professional we have ever encountered, Shawn Khan. After our car wreck, we stressed just thinking about car shopping, but when we arrived, Shawn's welcoming personality a More

by Alejandra
Recommend Dealer
Yes
Employees Worked With
Shawn Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Five Star Ford of Dallas responded

Alejandra, Your confidence in us holds significant value, and we want to assure you that we stand ready to support you throughout your new Ford ownership journey. Shawn and the entire Five Star Ford Dallas team are dedicated to ensuring you receive the care and attention you rightfully deserve after your car accident. Stop by or reach us at 972-985-3600 when you need our expertise. Thank you for you sharing your experience and safe travels. Best regards, Thomas Bies, General Sales Manager

March 03, 2024

Raed was truly a pleasure to work with. He was clear and concise and made my transaction very easy. He is genuinely a great human being! More

by TM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Five Star Ford of Dallas responded

TM, We'll be sure to share your kind words with the Raed and the Five Star Ford Dallas sales team. Enjoy your new Ford, and please don't hesitate to reach out to 972-985-3600 if you have any questions or need anything in the future. Thank you for your business and feedback. Best regards, Thomas Bies, General Sales Manager

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