Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Ford of Dallas
Dallas, TX
1,277 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase.
Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,277 reviews
March 29, 2024
I had the opportunity to work with Thomas Bies, General Sales Manager, and I am very appreciative of the time he took in handling an inquiry I made to FiveStar. I received top-notch customer service and Im Sales Manager, and I am very appreciative of the time he took in handling an inquiry I made to FiveStar. I received top-notch customer service and Imam glad I purchased my vehicle from FiveStar Ford. More
by dgutier
March 28, 2024
One of the BEST family owned dealerships in Dallas ! Very REAL and straight forward..... none of the car sales tricks and tactics that one comes to expect from the car buying process....... Yama Amern Very REAL and straight forward..... none of the car sales tricks and tactics that one comes to expect from the car buying process....... Yama Amern and the staff at Five Star made the process as fast and easy as I have ever experienced ! I am a customer for life ! More
by raidenbach66
March 28, 2024
Great service before and after sale. Wonderful staff, easy finance, lots of after market items avaiable. Wonderful staff, easy finance, lots of after market items avaiable. More
by lelmore1234
Employees Worked With
Other Employees :
Lupita Nunez, Hollie Thompson
March 27, 2024
Yama had everything in line and I was in and out within a couple hours with a new truck. couple hours with a new truck. More
by bilicki24
Employees Worked With
March 26, 2024
I recently bought a mustang GT premiuim from the Five Star Ford. Jose was super helpful in the whole process.I really loved the experience. Star Ford. Jose was super helpful in the whole process.I really loved the experience. More
by anantrathi07
March 25, 2024
My sales experience started with Mr. LaRay Wilson. From the beginning he was professional and knowledgeable. We took a test a drive and he and his General Manager, Brian, offered to allo LaRay Wilson. From the beginning he was professional and knowledgeable. We took a test a drive and he and his General Manager, Brian, offered to allow me to "borrow" the car for the weekend. Thirty six hours later I was back in the showroom ready to purchase the car. As my purchase was a cash transaction with an acceptable trade-in offer, the paperwork was quick and efficient. Mr. LaRay has followed up our sale by reaching out and offering to help with any questions or concerns in any way he can. All in all, a very pleasant experience! More
by deb
March 19, 2024
20 miles down the road check engine light came on threw a couple of codes. I can only assume they cleared the code before and they popped back up. Its been in the shop ever since still have not received my d couple of codes. I can only assume they cleared the code before and they popped back up. Its been in the shop ever since still have not received my deposit back that was used to hold the vehicle until the next day to come get it. Its been a week now no refund on deposit and its been at another dealership since the day Ive gotten it waiting on to see whats wrong with it. Hopefully something simple. More
by shaynarc201
March 17, 2024
Great buying experience! Highly recommend Yama as a sales rep. Great dealership with friendly staff. Highly recommend Yama as a sales rep. Great dealership with friendly staff. More
by Tobe
March 17, 2024
The entire team at Five Star Ford was excellent to work with. Best car buying experience ever with. Best car buying experience ever More
by Adam
March 16, 2024
Great listener. Made sure the service was fast and efficient. We appreciate his time and attention! Made sure the service was fast and efficient. We appreciate his time and attention! More
by AprilRod
Employees Worked With
