Five Star Ford of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We had a great car buying experience with Five Star Ford Dallas. I ordered new Bronco Jay was very knowledgeable and easy to work with. I would definitely recommend Five Star Ford! Thanks for making the ex Dallas. I ordered new Bronco Jay was very knowledgeable and easy to work with. I would definitely recommend Five Star Ford! Thanks for making the experience so easy. More
This has been a horrible car purchasing experience for me and my wife. I attempted to communicate via email by sending a contract, but encountered difficulties. Despite several attempts to contact the financ and my wife. I attempted to communicate via email by sending a contract, but encountered difficulties. Despite several attempts to contact the finance representative at Five Star Ford, my questions remained unanswered. Promised return calls were never received, leading me to refrain from signing any documents at that time. Only after indicating my intention to return the vehicle was there any follow-up from their end. I requested a refund of my deposit, which was acknowledged, but to date, the refund has not been processed. The conduct of this establishment appears highly unprofessional, with staff members Alex (sales) and Esmeralda (finance representative) exhibiting unreliability. More
Allen is hands down the best sales associate I’ve ever bought a car from. He understood what we were looking for and what we wanted to do with our lease trade in. He was never once pushy or trying to sell bought a car from. He understood what we were looking for and what we wanted to do with our lease trade in. He was never once pushy or trying to sell us on anything we didn’t want. He was extremely friendly and helpful. I was so happy I was able to set an appointment and tell them what cars I wanted to see it made it so much easier and so fast. Allen even went to get the car I wanted since it was out on loan! He drove 20 mins both ways just so I could drive it home that day. I was fully expecting them to tell me I had to come back another next day but Allen had a better plan! This was honestly the easiest and fastest car buying experience I’ve had and I will definitely be back in the future. Thanks Allen! More
My wife had talked to Joe earlier in the day and said I may be ready to get a new truck. He suggested what I would like and he was right. Never pushy of forceful. The process at 5 Star Ford to get a new tr may be ready to get a new truck. He suggested what I would like and he was right. Never pushy of forceful. The process at 5 Star Ford to get a new truck has changed for the better. 2 1/2 hours and that included test drive and looking at a vehicle. Great job on Joe & 5 Star Ford! More
John assisted you when we were having issues with the Service Department and he made it happen. I am not sure how, but he did. Thanks, John... Service Department and he made it happen. I am not sure how, but he did. Thanks, John... More
Everything went so smooth and they took really good care of us! I would definitely come again in a few years of us! I would definitely come again in a few years More
Overall, I am happy with Jay's responsiveness. I purchased from out of town and he provided videos that helped me make a decision. Thank you Jay! I purchased from out of town and he provided videos that helped me make a decision. Thank you Jay! More
Great buying experience. ... Great communication and everything went smooth... Upgraded my older jeep with a new 1...👍🏾💯MARSHALL,TX ... Great communication and everything went smooth... Upgraded my older jeep with a new 1...👍🏾💯MARSHALL,TX More
We had an exception experience with Brett. He is professional, sincere, and personable. Brett secured for us the best financing (and then some). Brett went above and beyond convention, utilizi He is professional, sincere, and personable. Brett secured for us the best financing (and then some). Brett went above and beyond convention, utilizing his knowledge and applying effort to achieve this for us. Brett is a 6-Star Five Star Ford staffer. Brett has our utmost recommendation and buyers/leasers should request Brett when financing at Five Star Ford. Thank you, Brett! More
Sam helped me get into a new 2024 Bronco and showed that he had the knowledge to provide the answers to all the questions I had about the different models and trim packages. During the test drive he was ve he had the knowledge to provide the answers to all the questions I had about the different models and trim packages. During the test drive he was verbose in explaining the features that the bronco had. He found the exact options I wanted on another car at a different dealership and had it delivered the very next day. He was always quick to respond to my questions or calls and communicated very clearly. I would highly recommend Sam if you are looking to get a car at Five Star Dallas. More