
Five Star Ford of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,324 reviews
Five Star Ford in Dallas was a very nice facility, and I feel like they genuinely care about their customers. My sales person, Jillian, was beyond helpful, communicative, and transparent and I would absolut feel like they genuinely care about their customers. My sales person, Jillian, was beyond helpful, communicative, and transparent and I would absolutely purchase from her again in the future. The only knock was during the financing process when I was given a higher rate than I imagined I should have, so I sought out my own financing through my credit union, which was 3 points less than what Five Star secured. When I was asked what my rate was, I was told "Oh, we can beat that". If you could have beaten it, why didn't you? Had I been given a competitive rate from the start I would not have sought my own financing, and I felt the tiniest bit slighted when I returned with my own and was told that could have been beaten. Too late at that point. Outside that, I would return to this dealership to purchase again, but would obtain my own financing ahead of time. More
Jose is a great sales professional and easy to work with, he keeps the customer’s needs in sight while working to get you there. As for 5 Star Ford, I was impressed with the service and how they make you fe he keeps the customer’s needs in sight while working to get you there. As for 5 Star Ford, I was impressed with the service and how they make you feel when buying a new vehicle. More
Highly satisfied with my truck and Allen was Great helped me right away and had me in wheels in no time...definitely recommend them. me right away and had me in wheels in no time...definitely recommend them. More
This is an excelent dealership. The best that i ever went to buy a car The best that i ever went to buy a car More
RJ was fantastic in helping me purchase my new to me truck. He was courteous, quick with answers, and really helped make my dealership experience excellent. truck. He was courteous, quick with answers, and really helped make my dealership experience excellent. More
Allen was amazing. Knowledgeable and great customer service! Recommend to everyone looking for great experience. He took three best care of me to get us in the perfect Knowledgeable and great customer service! Recommend to everyone looking for great experience. He took three best care of me to get us in the perfect vehicle. More
I walked out of two Ford dealerships in DFW area due to their xx. I walked in Five Stars Ford, meet Jose Ruiz, and signed the papers 30 minutes later for a new Ford Transit 350 - WITH BETTER PRICE. No ba their xx. I walked in Five Stars Ford, meet Jose Ruiz, and signed the papers 30 minutes later for a new Ford Transit 350 - WITH BETTER PRICE. No back and forth with Let-Me-Check-With-My-Manager xx. Jose made car buying easy! He even went the extra miles to file the papers to get me the discount I wanted. There were a few minor problems with the van after taking it home with unusual noise. I took it back and test drove with Jose. He spotted the issue, took it to service and saw the repair through. He could have just told me to go straight to the service department. He even gave the van a wash and a full tank of gas. Thank you Jose! I really appreciate that. I would work with Jose again for the next Ford vehicle and recommend people to work with him - save yourself the headed of buying vehicle! More
Jordan is the absolute best. 10 stars across the board! Highly recommend him for your next Vehicle purchase! 10 stars across the board! Highly recommend him for your next Vehicle purchase! More
Raed has been the best car salesman I ever worked with. Honest and quick, without the unnecessary haggling. Best car purchase I have ever had Honest and quick, without the unnecessary haggling. Best car purchase I have ever had More
Mr. Wilson is a great and knowledgeable salesman. Mr.Wilson handled all questions with integrity, his personal assistance was top notch. Thanks, Daron Holland Mr.Wilson handled all questions with integrity, his personal assistance was top notch. Thanks, Daron Holland More