Five Star Ford of Dallas

I placed an order on parts. ford.net and it routed through Five Star Ford Dallas. John went above and beyond to reach out and make sure the parts I ordered were what I was reall ford.net and it routed through Five Star Ford Dallas. John went above and beyond to reach out and make sure the parts I ordered were what I was really looking for, and saved me a ton of time and trial and error while delivering the best price in the metroplex on Ford OEM Parts. I will absolutely be back, and I’m driving from Weatherford to do business with him again! Thank you John! More

Great service! Saul was great and got us everything we needed for a good price. Saul was great and got us everything we needed for a good price. More

I recently had the pleasure of working with RJ while purchasing my Bronco Sport, and I couldn’t be more satisfied with the experience. From start to finish, RJ demonstrated exceptional professionalism a purchasing my Bronco Sport, and I couldn’t be more satisfied with the experience. From start to finish, RJ demonstrated exceptional professionalism and a genuine commitment to customer service. He was incredibly helpful, taking the time to answer all of my questions and guiding me through every step of the process with patience and clarity. His friendly demeanor made the experience enjoyable and stress-free. If you’re in the market for a new vehicle and want a smooth, positive buying experience, I highly recommend RJ! More

Worst experience ever. I don’t know who or what to believe from any of the ppl I’ve spoken to. One salesman even hung up on me. I don’t know who or what to believe from any of the ppl I’ve spoken to. One salesman even hung up on me. More

Thank you Sam and the finance team for helping my purchase happen without too much hassle! purchase happen without too much hassle! More

Very nice dealership. Shawn Khan welcomed us at the door and did a great job. Shawn Khan welcomed us at the door and did a great job. More

five star ford was easy to work with and process went smoothly jordan roberts kept me informed about delivery updates from factory delivery went smoothly when rangerXLT came in smoothly jordan roberts kept me informed about delivery updates from factory delivery went smoothly when rangerXLT came in More

Anthony is always attentive, empathic and understanding to the customers needs Anthony is an asset always taking care of situations from start to finish. to the customers needs Anthony is an asset always taking care of situations from start to finish. More

Purchased a 2024 used Jetta from this dealership. ; Realized after taking it home that coolant color was not violet (as it should be according to Volkswagen manual) but brown (should be changed at the ; Realized after taking it home that coolant color was not violet (as it should be according to Volkswagen manual) but brown (should be changed at the earliest). Took it to dealership 2nd day after purchasing and said coolant should be replaced; got shuttled between various service assistants and then to the service manager, who was grumpy and said his department shouldn’t be paying for it. The sales guy was……typical sales guy, transaction was done and he could care less. After being there for over an hour and being given typical reasons (manager is busy/on a a call/with a client (no consideration of my time) was finally transferred to Mo who was the most customer friendly person I interacted with at the dealership who asked me to come the next day and they would take care of it. More

Jordan was an amazing sale representative, very attentive, understanding and knowledgeable. It was a pleasure working with him even after the sales process to get my plates and registration.!! I ha attentive, understanding and knowledgeable. It was a pleasure working with him even after the sales process to get my plates and registration.!! I had a very outstanding service. More