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Five Star Ford of Dallas

Dallas, TX

4.8
1,277 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,277 reviews

June 30, 2024

This is the second F350 Roush that my company has purchased form Joe. Joe handled my complicated situation extremely well and was even more helpful when Ford came back with a change in the way my tra More

by TheRealKicker9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Saenz
Jul 01, 2024 -

Five Star Ford of Dallas responded

TheRealKicker9, How nice of you to share a snapshot of your new truck with your kind words. Joe and the Five Star Ford Dallas team welcome your technical or care questions at 972-985-3600. We want to make this your best driving and ownership experience. Thank you, Thomas Bies, General Sales Manager

June 30, 2024

5 stars for Jordan! ! Jordan was great to work with from start to finish. He went above and beyond to listen to exactly what we were after in our new truck. His ability t More

by JKG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Five Star Ford of Dallas responded

Thank you, JKG, for shopping at Five Star Ford Dallas! It is great to get your feedback and endorsement of Jordan. Reach us at 972-985-3600 any time you have questions about your Ford. We remain available to share our advice. Thanks again, Thomas Bies, General Sales Manager

June 29, 2024

Had a wonderful experience at Five Star Ford! Joe was very professional and went above and beyond. More

by Chadbettis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Five Star Ford of Dallas responded

Chad, Thanks for letting us know about your shopping experience at Five Star Ford Dallas! We'll be sure to pass on your kind words to Joe. His professionalism and knowledge are definitely valuable assets to our team. Continue to reach Joe at 972-985-3600. Helping you fully enjoy your new truck is the goal. Best regards, Thomas Bies, General Sales Manager

June 29, 2024

Landon was outstanding and very professional to work with. I know he worked hard finding me the truck I really wanted. You have a customer forever! More

by txrangersno1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Five Star Ford of Dallas responded

Txrangersno1, Congratulations on your new truck from Five Star Ford Dallas. Don't hesitate to reach Landon and our team at 972-985-3600. We are here to help you enjoy your purchase. Thank you, Thomas Bies, General Sales Manager

June 27, 2024

Best Ford dealership in DFW! ! Joe Crawford’s knowledge of Ford Performance Vehicles is unmatched… More

by ericneel99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
Jun 27, 2024 -

Five Star Ford of Dallas responded

Eric, Thanks for endorsing Joe and Five Star Ford Dallas! We love the snapshot of you and your new Ford. Be sure to stop by or call 972-985-3600 to revisit the features on your truck. Let's make this your best ownership experience. Best regards, Thomas Bies, General Sales Manager

June 27, 2024

Jordan was amazing throughout the entire purchase. He was very patient with me (first time buyer) and even help me not take a bad deal with another dealer. Unlike the other sales men I’ve dealt with j More

by Devin Austin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Amaurys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Five Star Ford of Dallas responded

Devin, We love first time buyers at Five Star Ford Dallas! Thank you for shopping with Jordan and please let us know how we can help you enjoy your Ford. Call 972-985-3600 or stop by any time. Congratulations on your purchase! Take care, Thomas Bies, General Sales Manager

June 27, 2024

Was told auto shut off could be permanently turned off. It can't. AC doesn't work. Can't keep trading it in. Reached out. No response other than we will pay for uber. More

by shanebrew36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not gong to put a name
Jun 28, 2024 -

Five Star Ford of Dallas responded

Shane, Thank you for bringing this to our attention. I'm truly sorry to hear about the ongoing issues with your AC unit and the lack of response you've received. After checking our records, I found that we do not have a Shane Brew or Shane Brewer in our customer database. Please email me at jthompson@fivestarforddallas.com or call 972-985-3600 to schedule a service appointment at your earliest convenience. I personally will get involved with a resolution. Sincerely, Jerry Thompson, Service Director

June 21, 2024

Raed was extremely friendly and helpful. He went above and beyond to answer all of my questions and make sure I was 100% taken care of. More

by Nodoubt99999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Five Star Ford of Dallas responded

Nodoubt99999, At Five Star Ford Dallas, we strive to make car buying a breeze, and it sounds like Raed achieved that mission. Be sure to call 972-985-3600 if you have technical or care questions. Thanks for the kind words, and congratulations on the new wheels! Best regards, Thomas Bies, General Sales Manager

June 16, 2024

⭐⭐⭐⭐⭐ I had an exceptional experience with Joe Crawford at Five Star Ford Dallas. His extensive knowledge of performance vehicles in the Ford lineup is truly impressive. Joe took the time to under More

by EdgeSTGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Five Star Ford of Dallas responded

EdgeSTGirl, Thank you for endorsing Joe and his performance vehicle knowledge. He definitely knows his stuff! Give a call to 972-985-3600 with questions any time. Congratulations on your purchase and remember complete customer satisfaction is our goal. Best regards, Thomas Beis, General Sales Manager

June 16, 2024

My time with Joe was wonderful. Very relational, very transparent, and overall willing and eager to help you get the car you’re looking for. He went above and beyond, holding a car More

by bcoffey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lupita Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Five Star Ford of Dallas responded

Congratulations, bcoffey, on your car purchase at Five Star Ford Dallas. Joe is very knowledgeable and remains available for questions at 972-985-3600. Your complete satisfaction is our focus. Call us any time. Thank you for your business and feedback. Take care, Thomas Bies, General Sales Manager

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