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Five Star Ford of Dallas

Dallas, TX

4.8
1,397 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,397 reviews

January 16, 2025

Will not ever use five star ford Dallas ever again they have lost my business for good. Said they couldn’t get me financed or work with me so i went some where else and got a deal done . Ever talk to a ma More

by Danielstacy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wally Bello
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

I bought a new-to-me 2017 5. 0 F-150 from Raed at 5 Star Dallas. The truck runs incredibly well. The deal was fast and they took care of me. Raed, Quinn, and Brett are amazing peo More

by WestonD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Huth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Five Star Ford of Dallas responded

Congratulations, WestonD, on your purchase from Raed, Quinn, and Brett at Five Star Ford Dallas. Your sales team remains available at 972-985-3600. We encourage you to stop or call with questions about your truck. We are here to help you stay knowledgeable about your Ford. Thank you for your business and review. Sincerely, Thomas Bies, General Sales Manager

January 14, 2025

Great service from Allen Elmore and everyone Five Star Ford in Dallas. The whole process could not have been easier. No Games at all. They went out of their way to make the process easy. More

by RGregory999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Elmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Five Star Ford of Dallas responded

RGregory999, We are so happy you are driving a new vehicle from Five Star Ford Dallas! Allen is dedicated to complete customer satisfaction and continues to be available at 972-985-3600. When you have automotive questions, be sure to give us a call or stop by. Congratulations and thanks for being our customer. Best regards, Thomas Bies, General Sales Manager

January 07, 2025

The dealerships name says it all “five star ford” Jillian was amazing throughout the whole process of my purchase. I’ve been to many dealerships before and this was by far my best experience. I’m ext More

by aavishali1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Kehoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Five Star Ford of Dallas responded

Thank you, aavishali1, for rating your shopping experience at Five Star Ford Dallas! We're happy to hear you had a positive experience with Jillian. We strive to provide excellent service to all our customers and we want to continue hearing from you at 972-985-3600. We appreciate your business and feedback. Enjoy your Ford! Take care, Thomas Bies, General Sales Manager

January 04, 2025

Fantastic! !!!!!! Service, sales, finance and tint all top notch! Always buy my cars at Five! More

by kristiapple1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tint
Jan 05, 2025 -

Five Star Ford of Dallas responded

Kristiapple1, We are so excited you shopped at Five Star Ford Dallas. We truly value your feedback and appreciate you highlighting the exceptional work of your sales team. Customer satisfaction continues to be our goal. Reach us at 972-985-3600 should you need our vehicle advice. Thank you, Thomas Beis, General Sales Manager

January 04, 2025

First class dealership. Experienced sales team and competitive pricing. Jay was honest, informative and professional! Most pleasant buying experience. Customer care was top More

by lisaannkisner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Five Star Ford of Dallas responded

Congratulations, lisaannkisner, on your new Ford! Providing outstanding customer service is our top priority, and we're happy to hear that Jay, Rob, and Brett exceeded your expectations. We look forward to welcoming you back to Five Star Ford Dallas. Let us know if you have questions about your purchase at 972-985-3600. Take care, Thomas Bies, General Sales Manager

January 03, 2025

I recently had the pleasure of meeting Rob Grubb. He went above and beyond to ensure I was taken care of. He handled everything with such professionalism and care. I highly recommend him for anyone l More

by Rockysandlin2
Recommend Dealer
Yes
Employees Worked With
Rob Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Five Star Ford of Dallas responded

Rockysandlin2, We are thrilled to hear that Rob ensured you were taken care of when you shopped at Five Star Ford Dallas. We strive to provide exceptional customer service, and we're happy that Rob was able to exceed your expectations. We appreciate your business and look forward hearing from you again at 972-985-3600. Thank you, Thomas Bies, General Sales Manager

January 02, 2025

Jillian helped me get into my first Ford with confidence especially when looking for something that can tow while having the off road package. More

by Eddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix N. Vasquez JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Kehoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Five Star Ford of Dallas responded

Eddie, Thank you so much for your kind words and for choosing Five Star Ford Dallas! We're thrilled to hear that Jillian was able to help you find the perfect vehicle to meet your needs. We strive to provide an informative car-buying experience and we want to hear from you at 972-985-3600 should you need additional advice. We hope you enjoy many years of safe and happy driving in your Ford. Take care, Thomas Bies, General Sales Manager

December 30, 2024

Sam Packs Ford is not your father's dealership, its 21st century that you could eat your dinner off the polished floors. My appt was at 9:30 AM on Saturday and I was met by my service advisor Spencer Baine More

by PLANO JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Baine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in service did the tire change
Dec 30, 2024 -

Five Star Ford of Dallas responded

Thank you, PLANO JIM, for your kind words and for taking the time to share your positive experience at Five Star Ford Dallas! We are thrilled to hear that you had such a positive experience with Spencer and Tim. We strive to provide all our customers with a focused service experience, and we are happy that our team was able to exceed your expectations. We look forward to scheduling future appointments at 972-985-3600. Safe travels, Jerry Thompson, Service Director

December 30, 2024

Raed was great to work with, he is very knowledgeable and made the the process very smooth and easy, Reach out to him when you are in need of a new vechicle! More

by jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Five Star Ford of Dallas responded

Thank you so much for your wonderful review, Jackson! We're excited to hear that you enjoyed your shopping experience with Raed at Five Star Ford Dallas. It's our pleasure to serve you. We look forward to helping you enjoy your new Ford. Stay in touch at 972-985-3600. Thanks again, Thomas Bies, General Sales Manager

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