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Five Star Ford of Dallas

Dallas, TX

4.8
1,363 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,363 reviews

December 06, 2024

Allen was absolutely amazing! No stress type of sales. No high pressure. He just made sure we got what we wanted. I would highly recommend him and the team here at Five Star Ford! More

by peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Elmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Five Star Ford of Dallas responded

Peter, We’re thrilled to hear that your experience with Allen and the Five Star Ford Dallas team was so positive! It’s wonderful to know that Allen was able to provide the low-pressure, customer-focused service you deserve. We’re grateful for your business and your kind words. Please don’t hesitate to reach out to us at 972-985-3600 if you have any questions or future needs. Best regards, Thomas Bies, General Sales Manager

December 06, 2024

I was having a vehicle repaired and learned that it needed a significant repair so a new car was in play. It took several calls to the main line but the last call a lady said I will find you a sales pe More

by J.pfiffner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ballard
Dec 07, 2024 -

Five Star Ford of Dallas responded

J.pfiffner, We’re so glad to hear about your positive experience with Landon and the Five Star Ford Dallas team. It’s wonderful to know that Landon went above and beyond to help you find the perfect vehicle and make the process as smooth as possible. We’re committed to providing exceptional customer service. Call us at 972-985-3600 with questions or future auto needs. Thank you, Thomas Bies, General Sales Manager

December 06, 2024

Allen and Shaun were great to work with. The whole buying experience was very quick and easy and actually enjoyable. It's rare to find a dealership these days that makes the process pleasa More

by cwillmon1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Elmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Five Star Ford of Dallas responded

Cwillmon1, We're thrilled to hear about your positive experience with Allen and Shaun! It's wonderful to know that they were able to meet your needs and exceed your expectations. Thank you for your business and recommendation. We look forward to sharing our advice again. Let us know if you have questions about your Ford at 972-985-3600. Thanks again, Thomas Bies, General Sales Manager

December 04, 2024

I found after the fact that John willfully lies to customers and gladly stalls when a customer is owed a refund because the figure for the trade in payoff was much higher than the actual payoff. I n More

by Mimijan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Ballard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Jordan was friendly and personable as we worked through the car deal. He was also knowledgeable about the vehicle and the Five Star Ford purchase process. I would recommend him highly. More

by DP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Five Star Ford of Dallas responded

DP, We're glad to hear that you were satisfied with Jordan's efforts while you shopped for your car at Five Star Ford Dallas. Should you have technical or care questions about your Ford, don't hesitate to stop by or call 972-985-3600. Your complete satisfaction is our focus. Thank you for your business and endorsement. Best regards, Thomas Bies, General Sales Manager

December 04, 2024

I found Quinn to personable and very knowledgeable about the inventory and available vehicles I was interested in. More

by Lew.houts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Five Star Ford of Dallas responded

Lew.houts, We're thrilled to hear that Quinn provided you with exceptional service while shopping at Five Star Ford Dallas. It's great to know that he met your high standards. We appreciate your business and look forward to serving you in the future. Call on us at 972-985-3600 with vehicle questions any time. Thank you, Thomas Bies, General Sales Manager

December 02, 2024

Very Happy. Love the jeep I bought from Five Star. Everyone has been so helpful. Jennifer is a great sales lady. This dealership will stand behind you if you nee More

by Laverdura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Five Star Ford of Dallas responded

Laverdura, Thank you so much for your kind words! We're thrilled to hear that you're happy with your Jeep and the overall experience at Five Star Ford Dallas. It's wonderful to know that Jennifer, Matt, and the entire team were so helpful and supportive throughout the process. Your satisfaction is our top priority, and we'll continue to strive to provide exceptional service. Don't hesitate to reach out to us at 972-985-3600 if you have any questions or needs in the future. Thanks again, Thomas Bies, General Sales Manager

November 30, 2024

What an incredible experience my wife and I had today at Five Star Ford! The dealership was so nice and clean, and the staff was absolutely amazing. We came in looking for our first EV and Jay was able to a More

by Markkolb11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Five Star Ford of Dallas responded

Mark, Congratulations to you and your wife on your new Ford EV! We are excited to help you both love your vehicle. Stop by or reach Jay or me at 972-985-3600. We want to make certain you fully enjoy your ride. Thank you for your feedback and business. Sincerely, Thomas Bies, General Sales Manager

November 29, 2024

Joe was great. He made the whole experience very pleasant and easy. Thanks again Joe! Happy holidays. More

by SamMcveigh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lupita Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2024 -

Five Star Ford of Dallas responded

Thank you, Sam, for recognizing Joe and sharing a great snapshot of you and your new Ford. Stop by Five Star Ford Dallas or give us a call at 972-985-3600. We are here to share our vehicle advice when you need it. Congratulations! Take care, Thomas Bies, General Sales Manager

November 29, 2024

I found this to be an Impressive dealership - great location, helpful staff, and huge inventory of vehicles More

by mmcbride
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2024 -

Five Star Ford of Dallas responded

Mmcbride, Congratulations on your new Ford! Quinn is focused on helping customers at Five Star Ford Dallas find exactly they want. Stop by or give us a call at 972-985-3600. We are here to help you enjoy your ride. Thank you for your business and endorsement. Best regards, Thomas Bies, General Sales Manager

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