Five Star Ford of Dallas

Car has scratch damages and I realized only after I left BEWARE; If your car came from another dealership (mine came from Austin) make sure that the car wasnt abused. I bought this "brand new mustang" until BEWARE; If your car came from another dealership (mine came from Austin) make sure that the car wasnt abused. I bought this "brand new mustang" until I realized that the rear bottom was with deep scratches . Nothing visible, unless you do a whole undercarriage inspection; have only drove less then 100 miles and I contact the salesman( Mr. Campos) who right away wash his hands and saying that nothing could be done, I know how I drive and know that I did not hit anything or got anything going under my car ( like a 18 wheeler tire etc_) but still...I got hosed. Now, the car has only 200 miles sine I got it 2 months ago, and the engine light is on.....xxxx, how disappointed can I be now????? Taking to service tomorrow and see what the problem is. More

Great Experience with Hector Hernandez I purchased a Ford F-150 from Hector Hernandez at Five Star Ford in Plano just yesterday 2/4/16 and I have to tell you it was a great experience. Hect I purchased a Ford F-150 from Hector Hernandez at Five Star Ford in Plano just yesterday 2/4/16 and I have to tell you it was a great experience. Hector as the Sales associate did a fantastic job! Hector went out of his way to ensure that I had a good experience. Hector even went so far as to answer my questions on his day off (which at the time I did not know it was his day off). I would recommend to any one if you are looking to buy a Truck or any Vehicle ask for Hector by name! More

What an awesome place to call home In few words, from day one to the drive away, I have nothing but GREAT things to say about Five Star and my nice and knowledgeable sales rep, Mr. JC ! In few words, from day one to the drive away, I have nothing but GREAT things to say about Five Star and my nice and knowledgeable sales rep, Mr. JC ! Waste no time shopping around. Go to the website, shoot an email and see what is their absolutely bottom price ( usually they are near the e-price ) and go see MY MAN JC !!! I told him, that when I find a dealer that treats me right, I am a costumer for life...and that's exactly what they will get. Your friend, Emerson! More

Donnie Harmdierks is Top Notch We were excited about buying a new car, and Donnie fulfilled every expectation. He guided us through the process and we never felt any pressure. Gre We were excited about buying a new car, and Donnie fulfilled every expectation. He guided us through the process and we never felt any pressure. Great experience, and great car: Ford Escape SE, Cherry Red! Using Jerry Reynolds CarPro was the very best choice and we are very pleased and Impressed! More

Excellent and kind service! Most efficient! This dealership is top notch!!!!!!! Every person I came in contact with was so helpful and nice! Alvin Hicks couldn't be beat!!!! :) :). :). :). : This dealership is top notch!!!!!!! Every person I came in contact with was so helpful and nice! Alvin Hicks couldn't be beat!!!! :) :). :). :). :). SO helpful!!!!! :) More

Unethical I purchased a used vehicle from Jose Campos at Five Star Ford Plano. The salesman and I inspected the vehicle and confirmed the minor cosmetic damage I purchased a used vehicle from Jose Campos at Five Star Ford Plano. The salesman and I inspected the vehicle and confirmed the minor cosmetic damage to the vehicle before agreeing on a sales price. After we agreed on a price we signed the deal. Upon delivery of my vehicle I noticed the driver's side mirror had been damaged beyond repair. Damage that was not there the day before when the deal was made. I notified the salesperson immediately and was assured a follow up. After a week without a follow up I reached out to the sales person Jose Campos and the request was made I bring in the vehicle for inspection. Upon inspection I was advised by the sales person the damage would not be repaired. The salesperson expressed regret and not being able to authorize the repair and indicated the decision lied solely with the used car director Abby(not sure if correct spelling). The excitement from purchasing a vehicle at a good price was quickly replaced by frustration at the lack of recognition from the dealership to do the right thing. More

Easiest Car Buying Experience Ever This was truly the easiest car buying experience we have ever had. Corey White was an incredible sales person and treated us like friends that he had This was truly the easiest car buying experience we have ever had. Corey White was an incredible sales person and treated us like friends that he had known forever. I would recommend Corey White to anyone looking for a vehicle. He was fantastic! More

Buying Experience Best buying expletive ever. No bull and very professional! Brian Huth is a top notch person. If you are thinking about a Ford or not sure, go to Sam P Best buying expletive ever. No bull and very professional! Brian Huth is a top notch person. If you are thinking about a Ford or not sure, go to Sam Packs Plano More

Finally! My past experiences buying cars have been horrible at other dealerships. I am in the auto business myself and for a dealership to play all the games t My past experiences buying cars have been horrible at other dealerships. I am in the auto business myself and for a dealership to play all the games that you know like the back of your hand is so dis-respectful. This was not the case at Five Star Ford... there was no games. Everyone was honest, upfront and communicative. Business is so much more pleasant done this way. Some dealerships dont understand that if the customer is happy they will continue to come back again and again. I have already told friends and family about my positive experience at Five Star Ford in Plano and have urged them to visit on their next vehhicle purchase. Again, Thank you SO much for doing business and treating a customer the way they are suppose to be treated.... That is the way the business is suppose to be done. I got a great deal on the truck of my DREAMS everything was outlined and explained to me perfectly no gimmicks... nothing hidden. No one handed me off to a 100 different people like other dealerships do my salesman stayed by my side the whole time...excellent customer service! I am looking to trade in another one of my cars here in a few months looking into a Fusion when I am ready I will definetely purchase from Five Star Ford In Plano. More

The Performance King ! Corey White was main reason I purchased from 5-Star. All about the relationship & trust. They stand behind the product, that sealed the deal! Exceptio Corey White was main reason I purchased from 5-Star. All about the relationship & trust. They stand behind the product, that sealed the deal! Exceptional service. This is my 3rd car purchased here, Go 5-Star More