Five Star Ford of Dallas

Best Ford Dealership Five Star Ford has always been my go to for all my Fords. I have known our service advisor, Felix for 15 years and he is fabulous. Service is top notc Five Star Ford has always been my go to for all my Fords. I have known our service advisor, Felix for 15 years and he is fabulous. Service is top notch! And Don Baxter is the bomb! Will not go anywhere else. More

Replace door panel and strip molding. On my first Service Advisor Aley was very helpful in ordering parts needed for repair. After parts came in, she called to set up appointment. She On my first Service Advisor Aley was very helpful in ordering parts needed for repair. After parts came in, she called to set up appointment. She was very helpful in guiding me through the repair process. Assisted me in making arrangements for shuttle service, checking to see if, I indeed needed a ride back. Called me when repairs were done and arranged to have shuttle driver pick me up immediately. Shuttle driver and Ms Aley were very helpful and courteous in assisting my wife and myself in and out of autos. Service manager and shuttle drivers made my visit very pleasurable indeed. Ed Skelton More

Great buying experience Shawne Moore was recomended ny a friend and I was treated extremely well and it was a pleasant buying experience I will deal with them again W Sim Shawne Moore was recomended ny a friend and I was treated extremely well and it was a pleasant buying experience I will deal with them again W Simpson More

New car purchase I purchased a new Taurus on 8/20. I had gone into the dealership days earlier and test drove several cars. Cheyne Peck was the salesman that helped I purchased a new Taurus on 8/20. I had gone into the dealership days earlier and test drove several cars. Cheyne Peck was the salesman that helped me. He is very knowledgeable and patient. I left that day without buying a car. There was no pressure. When I decided to buy Cheyne found the car I wanted. Randy who assisted with financing was also very helpful and thorough. More

Bridget Aley service advisor Bridgett Aley salvaged and renewed our faith in Sam packs five Star ford on Plano parkway! My husband did extensive research on where to purchase our Bridgett Aley salvaged and renewed our faith in Sam packs five Star ford on Plano parkway! My husband did extensive research on where to purchase our two vehicles about five years ago. We had good service experiences the first few years but the last two years were awful with extremely rude service advisors. I was ready to try another dealership but spoke with Bridget on the phone before going elsewhere. She had no idea I was getting ready to walk away. She was professional, courteous and prompt. The new manager, Brandon, also seems like a true professional as well. Thank you Bridget! I'm sure Sam Pack spends a fair amount of money to draw customers in to have a rude service advisor run them off. More

Service Check Up I took my truck in to Five Star Ford Plano to have it checked. My check engine light was on and my truck has 200,000 miles on it. I was in and out of I took my truck in to Five Star Ford Plano to have it checked. My check engine light was on and my truck has 200,000 miles on it. I was in and out of the dealership very quickly and the problem was fixed! They did not over charge me or make me wait for long. I was able to make it back to work before lunch and my truck hasn't had a problem since then. Thank you for the great experience! More

Great experience I had an awesome time at this dealership, they work great with you and really get to know your driving style. I would highly recommend!! I had an awesome time at this dealership, they work great with you and really get to know your driving style. I would highly recommend!! More

new tires and alignment Shawne Moore handled my oil change last month and suggested I needed new tires, so she ordered them and said she would call and let me know when they Shawne Moore handled my oil change last month and suggested I needed new tires, so she ordered them and said she would call and let me know when they were in. With in a few days she called and said tires were in, and I asked what time I could come in and she said they opened at 7, I was there at 7 and she was waiting for me. She and the service guy Roland Hamons greeted me. They said it would take about three hours, they even gave me a loaner while they were servicing my vehicle. At about 11:30 I received a call and said my truck was ready. I was in and out so efficiently. I did purchase my vehicle from Shawne and she has always taken special care of me and my truck. I highly recommend that you go to this dealership and ask for Shawne Moore, She will take excellent care of you. Looking forward to a long and continued relationship with her and the dealership. More

Atmosphere Did Not Feel Good Were there 10-15 minutes, offered a horrible car to my daughter who has no credit. When she declined to purchase that car, they never once asked me i Were there 10-15 minutes, offered a horrible car to my daughter who has no credit. When she declined to purchase that car, they never once asked me if I could cosign. People were nice. Experience was less than pleasant. More

AMAZEBALLZ I own Amazeballz Cake xxxxx. I had a Mini Cooper and wanted something bigger. A good friend told me to go see Brandon Buehlman at 5 Star Ford in Pla I own Amazeballz Cake xxxxx. I had a Mini Cooper and wanted something bigger. A good friend told me to go see Brandon Buehlman at 5 Star Ford in Plano. Man am I glad I did. I got a brand new 2017 Ford Escape and I LOVE IT! Hands down the best car I have owned. Since this is a business vehicle, Brandon explained all my options and we decided to go for the lease. He walked us through everything and really took his time with us. I have driven it for a month now and still totally in love with it. All the features, the smooth ride.... I just love it. By far the best car buying experience EVER. And that says a lot. I change cars on average every 3 years....since 1991! THANK YOU! More