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Five Star Ford of Dallas

Dallas, TX

4.8
1,277 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,277 reviews

January 04, 2025

Fantastic! !!!!!! Service, sales, finance and tint all top notch! Always buy my cars at Five! More

by kristiapple1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tint
Jan 05, 2025 -

Five Star Ford of Dallas responded

Kristiapple1, We are so excited you shopped at Five Star Ford Dallas. We truly value your feedback and appreciate you highlighting the exceptional work of your sales team. Customer satisfaction continues to be our goal. Reach us at 972-985-3600 should you need our vehicle advice. Thank you, Thomas Beis, General Sales Manager

January 04, 2025

First class dealership. Experienced sales team and competitive pricing. Jay was honest, informative and professional! Most pleasant buying experience. Customer care was top More

by lisaannkisner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Five Star Ford of Dallas responded

Congratulations, lisaannkisner, on your new Ford! Providing outstanding customer service is our top priority, and we're happy to hear that Jay, Rob, and Brett exceeded your expectations. We look forward to welcoming you back to Five Star Ford Dallas. Let us know if you have questions about your purchase at 972-985-3600. Take care, Thomas Bies, General Sales Manager

January 03, 2025

I recently had the pleasure of meeting Rob Grubb. He went above and beyond to ensure I was taken care of. He handled everything with such professionalism and care. I highly recommend him for anyone l More

by Rockysandlin2
Recommend Dealer
Yes
Employees Worked With
Rob Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Five Star Ford of Dallas responded

Rockysandlin2, We are thrilled to hear that Rob ensured you were taken care of when you shopped at Five Star Ford Dallas. We strive to provide exceptional customer service, and we're happy that Rob was able to exceed your expectations. We appreciate your business and look forward hearing from you again at 972-985-3600. Thank you, Thomas Bies, General Sales Manager

January 02, 2025

Jillian helped me get into my first Ford with confidence especially when looking for something that can tow while having the off road package. More

by Eddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix N. Vasquez JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Kehoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Five Star Ford of Dallas responded

Eddie, Thank you so much for your kind words and for choosing Five Star Ford Dallas! We're thrilled to hear that Jillian was able to help you find the perfect vehicle to meet your needs. We strive to provide an informative car-buying experience and we want to hear from you at 972-985-3600 should you need additional advice. We hope you enjoy many years of safe and happy driving in your Ford. Take care, Thomas Bies, General Sales Manager

December 30, 2024

Sam Packs Ford is not your father's dealership, its 21st century that you could eat your dinner off the polished floors. My appt was at 9:30 AM on Saturday and I was met by my service advisor Spencer Baine More

by PLANO JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Baine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in service did the tire change
Dec 30, 2024 -

Five Star Ford of Dallas responded

Thank you, PLANO JIM, for your kind words and for taking the time to share your positive experience at Five Star Ford Dallas! We are thrilled to hear that you had such a positive experience with Spencer and Tim. We strive to provide all our customers with a focused service experience, and we are happy that our team was able to exceed your expectations. We look forward to scheduling future appointments at 972-985-3600. Safe travels, Jerry Thompson, Service Director

December 30, 2024

Raed was great to work with, he is very knowledgeable and made the the process very smooth and easy, Reach out to him when you are in need of a new vechicle! More

by jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Five Star Ford of Dallas responded

Thank you so much for your wonderful review, Jackson! We're excited to hear that you enjoyed your shopping experience with Raed at Five Star Ford Dallas. It's our pleasure to serve you. We look forward to helping you enjoy your new Ford. Stay in touch at 972-985-3600. Thanks again, Thomas Bies, General Sales Manager

December 28, 2024

The people where very professional and a pleasure to work with. The process for buying a new vehicle was easy and every step was explained thoroughly so there were no surprises. Fantastic experience and my s More

by gdsmith0315
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Five Star Ford of Dallas responded

Gdsmith0315, We truly value your feedback and endorsement of Shawn. We're committed to providing exceptional service to all our customers, and we're glad we were able to exceed your expectations. Thank you for choosing Five Star Ford Dallas. Stay in touch at 972-985-3600. Let us know how we can help you enjoy your new Ford. Congratulations! Best regards, Thomas Bies, General Sales Manager

December 28, 2024

Raed was so amazing! ! He was very accommodating, professional, and extremely nice!! He hand held us all the way through this car buying experience!! He is an expert at More

by Kmcculloughrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lupita was so very sweet and kind!! She works in sales, marketing and adding on extras!!
Dec 29, 2024 -

Five Star Ford of Dallas responded

Kmcculloughrn, We appreciate knowing your Five Star Ford Dallas shopping went so well. Customer satisfaction is a priority and we hope you stay in touch with Raed and your sales team at 972-985-3600. We are here to help you enjoy your new Ford. Thank you for your business and feedback. Best regards, Thomas Bies, General Sales Manager

December 28, 2024

Raed, he is very knowledgeable of the vehicles. We appreciate how he took care of our needs and eliminated our concerns. The day needed with a positive transaction due to our interaction!! More

by jaydon.mccullough67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 stars to Lupeta as well!! So sweet and kind!! She is in marketing and sales for add on’s
Dec 29, 2024 -

Five Star Ford of Dallas responded

Congratulations, Jaydon, on your new vehicle from Five Star Ford Dallas. Thank you for your kind words and for acknowledging the excellent work of Raed and several staff members. We're proud of our team and we'll be sure to share your feedback with them. Don't hesistate to call 972-985-3600. We want to make this your best driving experience. Best regards, Thomas Bies, General Sales Manager

December 27, 2024

The dealership worked quickly in getting the vehicle I wanted to look at available and ready to go. Raed was super nice and easy to work with. Got a good deal negotiated quickly and efficiently. More

by Jordan.caldwell2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Five Star Ford of Dallas responded

Congratulations, Jordan, on your new Ford! Thank you for your recent business and for taking the time to leave this review! We appreciate your feedback and are thrilled you had a positive experience with Raed and Brett. Give us a call at 972-985-3600 for vehicle advice any time. Enjoy! Best regards, Thomas Bies, General Sales Manager

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