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Five Star Ford of Dallas

Dallas, TX

4.8
1,230 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,230 reviews

November 16, 2024

Adrian did a great job and worked with me to get the truck that was the right fit. More

by Derek
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

Five Star Ford of Dallas responded

Thank you, Derek, for shopping with Adrian at Five Star Ford Dallas. Adrian and our staff welcome your new truck questions at 972-985-3600. Congratulations on your Ford! Best regards, Thomas Bies, General Sales Manager

November 15, 2024

Five Star Ford of Dallas is a top of the line car dealership. From the initial contact, Jose Ruiz showed professionalism and attentiveness to my needs. When I showed up he gave me different options a More

by Luis Fernando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lupita Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Five Star Ford of Dallas responded

Luis, Thank you for trusting in the buying processes at Five Star Ford Dallas. Jose , Lupita, Brett, and I welcome the opportunity to share our vehicle knowledge. Stop by or call 972-985-3600. Let us know if you have technical or care concerns. Congratulations! Best regards, Thomas Bies, General Sales Manager

November 14, 2024

Your web page sucks. Tried to cancel and change an appointment but it didn't work. So I had to call and a human being helped to change the date. I've written web pages More

by jblood@bloodfamily.org
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix N. Vasquez JR.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Five Star Ford of Dallas responded

Jblood, We apologize that your recent experience on our website was frustrating. Your feedback is valuable to us, and we appreciate you taking the time to share it. I am available to help you. Reach me directly at jthompson@fivestarforddallas.com or 972-985-3600. I would be more than happy to be your contact. Thank you again for your feedback. We value your business and hope to provide you with a better experience in the future. Sincerely, Jerry Thompson, Service Director

November 13, 2024

Quinn Maloney was fantastic! He is friendly, knowledgeable, and made the process smooth and stress-free. I felt well taken care of and left with a car I love - Ford Explore. It i More

by Princessalisa11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yama Ameen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Five Star Ford of Dallas responded

Princessalisa11, We are so excited you are driving a new Ford Explorer from Five Star Ford Dallas! Thank you for working with Quinn and recognizing the efforts of your sales team. Your loyalty means a lot to all of us! Let us know if you have technical or maintenance questions at 972-985-3600. Congratulations! Take care, Thomas Bies, General Sales Manager

November 11, 2024

Quinn did very well with a guy like me who hate the process. He walked me thru with the patience of a seasoned expert.. Having to make a choice when we did, and get the service we did I’m so glad we m More

by tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lupita Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Bies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Five Star Ford of Dallas responded

Tim, We are so grateful to be your auto dealer! Thank you for shopping with Quinn and sharing your experience. We welcome the chance to have you return to Five Star Ford Dallas or call 972-985-3600. Our focus is to help you fully enjoy your new Ford. Thanks again, Thomas Bies, General Sales Manager

November 10, 2024

Jordan is the best! !! Seriously never had a better car sales experience. He has patience and gives the customer privacy to make their decisions but also gives a lot of d More

by MadisonMessick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lupita Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarek Salama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Five Star Ford of Dallas responded

Thank you, Madison, for endorsing Jordan, Tarek, and Five Star Ford Dallas. Customer service continues and we are here to help you enjoy your new Ford. Stop by or call us at 972-985-3600. Congratulations! Take care, Thomas Bies, General Sales Manager

November 09, 2024

I came from Baton Rouge to purchase my new Expedition. Joe Crawford did an excellent job from the deal to showing me ins and outs of Expedition. More

by Atmno3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Five Star Ford of Dallas responded

Atmno3, Thanks so much for shopping with Joe at Five Star Ford Dallas. We continue to be available at 972-985-3600. As you head back home, give us a call if you need advice with any of the features on your Expedition. Congratulations! Best regards, Thomas Bies, General Sales Manager

November 09, 2024

Raed helped me with a new 2024 mavrick XL trim. He was very knowledgeable about the truck, took my dad and I on a test drive and delivered a great service. He wasn't the normal pushy sales guy- he More

by Edward Banks Windle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Five Star Ford of Dallas responded

Edward, We are excited that you drive a new Maverick XL from Five Star Ford Dallas! Thank you for shopping with Raed and Brett. We welcome you and your dad to stop by or call 972-985-3600 to revisit the features on your truck any time. Thank you for taking the time to endorse Raed and our dealership. Best regards, Thomas Bies, General Sales Manager

November 08, 2024

Quinn was thorough in answering all of my questions. Did not pressure me, allowed me To decide on the facts. Total pleased with the car I chose and Quinn as a sales representative of Five Star Ford More

by Mimijan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Five Star Ford of Dallas responded

Mimijan, We are so happy you are driving a new Ford! Thank you for recognizing Quinn and his efforts to help you shop at Five Star Ford Dallas. Customer satisfaction continues to be the focus. Stop by or call 972-985-3600 with questions about your vehicle. We want you to fully enjoy the ride! Take care, Thomas Bies, General Sales Manager

November 08, 2024

Jose Ruiz did an excellent job helping buy 2 cargo vans for my business. They even delivered them. More

by Ryan Thompson
Recommend Dealer
Yes
Employees Worked With
Jose Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarek Salama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Five Star Ford of Dallas responded

Congratulations, Ryan, on your new vans from Five Star Ford Dallas. Should you have technical or maintenance advice, reach us at 972-985-3600. On behalf of Jose, thank you for your business and feedback. Best regards, Thomas Bies, General Sales Manager

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