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Five Star Ford of Dallas
Dallas, TX
1,324 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase.
Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,324 reviews
March 10, 2025
One of the nicest dealerships I’ve been to. The car collection was great to look at while we waited, which wasn’t long. Professional and courteous staff. The car collection was great to look at while we waited, which wasn’t long. Professional and courteous staff. More
by bb.coop.78
March 09, 2025
Jordan was very straightforward and professional. I appreciated his hospitality and efforts to ensure an easy process. He was very knowledgeable during this process. I had a great experience! I appreciated his hospitality and efforts to ensure an easy process. He was very knowledgeable during this process. I had a great experience! More
by Jasmine Parker
March 07, 2025
4 months with my Bronco sport. Thank you Shawn Khan and Five Star Ford Dallas for making the purchase friendly and easy. Thank you Shawn Khan and Five Star Ford Dallas for making the purchase friendly and easy. More
by pronger1970
March 04, 2025
The dealership itself is great, massive selection and some nice museum pieces in the showroom with friendly staff. My salesman Jose was amazing. He has definitely set my standards of how a salesman shoul some nice museum pieces in the showroom with friendly staff. My salesman Jose was amazing. He has definitely set my standards of how a salesman should be. He went above and beyond and had everything to the dot. Won’t buy another vehicle if it’s not from him. More
by Noahmiller
Employees Worked With
March 02, 2025
Just bot a new F-150 from 5 Star Ford in Plano and could not have had a better experience. Shawn Kahn was great and really went the extra mile to help me get the truck I wanted. Nice people to work with. not have had a better experience. Shawn Kahn was great and really went the extra mile to help me get the truck I wanted. Nice people to work with. More
by Todd Owen
March 01, 2025
Allen was constantly keeping me informed on my order. Super polite and not pushy. I will not work with anyone else! Super polite and not pushy. I will not work with anyone else! More
by Joemorrow330
February 28, 2025
Dealership was very transparent with thier process and price. Did a fully remote deal in a timely manner. price. Did a fully remote deal in a timely manner. More
by Jdalpough
February 26, 2025
I used to have a f150 and changed to dodge but have been for a while wanting a new f150 at first sales person was very helpful ,we did all the paperwork then were told a deal could not be done and it seemed for a while wanting a new f150 at first sales person was very helpful ,we did all the paperwork then were told a deal could not be done and it seemed like communication was lacking ,i had to fisically drive there to see what’s going on and after that i texted the next day but with no reply More
by Gpotgieter1975
Employees Worked With
February 24, 2025
Five Star Ford in Dallas was a very nice facility, and I feel like they genuinely care about their customers. My sales person, Jillian, was beyond helpful, communicative, and transparent and I would absolut feel like they genuinely care about their customers. My sales person, Jillian, was beyond helpful, communicative, and transparent and I would absolutely purchase from her again in the future. The only knock was during the financing process when I was given a higher rate than I imagined I should have, so I sought out my own financing through my credit union, which was 3 points less than what Five Star secured. When I was asked what my rate was, I was told "Oh, we can beat that". If you could have beaten it, why didn't you? Had I been given a competitive rate from the start I would not have sought my own financing, and I felt the tiniest bit slighted when I returned with my own and was told that could have been beaten. Too late at that point. Outside that, I would return to this dealership to purchase again, but would obtain my own financing ahead of time. More
by JOSHSPIGENER
February 24, 2025
Jay was outstanding. He found the exact truck that I was looking for. It has more features than I could have ever imagined and his professionalism was excellent. I could He found the exact truck that I was looking for. It has more features than I could have ever imagined and his professionalism was excellent. I could not be happier with my purchase. Jay’s guidance and communication amazing to say the least. Thanks Jay I Love My New Truck More
by esparza_ed
Employees Worked With
