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Five Star Ford of Dallas

Dallas, TX

4.8
1,356 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,356 reviews

April 15, 2025

Jordan was very professional and went above and beyond to make the customer have an outstanding buying experience. More

by Johnny
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Michael was very knowledgeable and very helpful. It was a pleasure to work with and would recommend him to anyone. More

by Jackw1007
Recommend Dealer
Yes
Apr 14, 2025 -

Five Star Ford of Dallas responded

Congratulations, Jackw1007, on your Ford! Michael and the Five Star Ford Dallas team remain available at 972-985-3600. Let us know how we can help you enjoy your new vehicle. Thank you for shopping with us! Best regards, Thomas Bies, General Sales Manager

April 13, 2025

Sam was fantastic! He stayed late to help us close the deal we needed to feel good. He was honest and shared about himself. He also was kind to my 7 year old during the More

by lindsay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shamshiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Five Star Ford of Dallas responded

Lindsay, We're delighted to hear that Sam provided you with such fantastic service.We're thrilled that you highly recommend him and Five Star Ford Dallas. Should you have questions about your new Ford, don't hesitate to call 972-985-3600. Congratulations! Thank you, Thomas Bies, General Sales Manager

April 13, 2025

A painless experience! What could have been difficult was made painless by ALL staff encountered dying the buying process. More

by Blair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Shamshiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Five Star Ford of Dallas responded

Thank you, Blair, for shopping at Five Star Ford Dallas. We are excited you had a smooth experience. Reach Sam or me at 972-985-3600 should you have questions about your new Ford. Congratulations! Best regards, Thomas Bies, General Sales Manager

April 13, 2025

My first time buying a car and Jose Amaurys made it such a wonderful and easy experience for me. I called ahead of time to make the deal since I lived about 2 hours away and it was a haggle free experience. More

by Mason Anderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarek Salama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Amaurys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Five Star Ford of Dallas responded

Mason, Congratulations on your new vehicle from Five Star Ford Dallas. We truly appreciate your kind words and your intention to return in the future. We'll certainly pass along your compliments to Jose and Tarek. Be sure to call 972-985-3600 should you need our advice. Enjoy your new vehicle! Thank you, Thomas Bies, General Sales Manager

April 12, 2025

Nice and highly knowledgeable, getting my new turck from Jose and Five Star Ford was amazing! More

by Mandy08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Amaurys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaled Eltabbakh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Five Star Ford of Dallas responded

Congratulations, Mandy08! Thank you for your fantastic feedback! We're thrilled to hear you had an amazing experience getting your new truck from Jose and Five Star Ford Dallas. We're proud of Jose's knowledge and the great service he provided. Enjoy your new truck! Let us know if there is anything else we can do at 972-985-3600. Take care, Thomas Bies, General Sales Manager

April 11, 2025

Joe and Five Star service was just like the name 5 Star . I would recommend anyone to use this dealer . More

by scottebc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Five Star Ford of Dallas responded

Thank you, scottebc, for choosing Five Star Ford Dallas. It's fantastic to know Joe and our team lived up to our name! Providing focused service is our top priority. Thank you for choosing us and for sharing your positive feedback. Reach us at 972-985-3600 about your new Ford any time. Best regards, Thomas Bies, General Sales Manager

April 11, 2025

Very kind, attentive and informative. Picked out exactly what I wanted. I am very pleased. More

by hmay814
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Ekstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Five Star Ford of Dallas responded

Hmay814, It's wonderful to know you felt well taken care of at Five Star Ford Dallas. We appreciate you mentioning our team's kindness and informative approach. We're pleased you're satisfied with your purchase. Reach Elias or me at 972-985-3600 should you need our vehicle advice. Congratulations, Take care, Thomas Bies, General Sales Manager

April 05, 2025

Today was my 5th month with my Bronco and first maintenance visit. I thought sales and finance were great, David and the maintenance side were just as great. David got me in and out in no time. Fiv More

by pronger1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Sanchez
Apr 05, 2025 -

Five Star Ford of Dallas responded

pronger1970, Five months in and already a loyal customer! We're thrilled to hear your first maintenance visit was just as great as your purchase. David is fantastic, and we're so glad he got you in and out quickly! We appreciate your strong recommendation of Five Star Ford Dallas and look forward to scheduling your next appointment at 972-985-3600. Thank you, Jerry Thompson, Service Director

April 04, 2025

I had my truck here for some service issues, and it was here for at least a month without any communication to me about what was going on. At one point they gave it back to me with the whole screen and con More

by Ljaramillo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annette Congrove
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Five Star Ford of Dallas responded

Ljaramillo21, We sincerely apologize for the service issues you experienced with your truck. We understand your frustration and want to address your concerns thoroughly. To help us do this, please reach out to me at jthompson@fivestarforddallas.com or 972-985-3600. I recently replied to you in a voicemail and am ready to discuss your visit from April 2024 in addition to the history of your truck's service. We are committed to resolving this for you. Sincerely, Jerry Thompson, Service Director

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