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Five Star Ford Stone Mountain - Service Center

Snellville, GA

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68 Reviews

68 Reviews of Five Star Ford Stone Mountain - Service Center

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August 02, 2020

People were courteous. However, I would appreciate a little verbal explanation of what services were performed on my car. Also, the mechanic should at least clean out whatever mess he made working on t More

by ada.anani@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dep. Jeromy
July 29, 2020

My experience with the dealership was great. Keith Johnson was able to get my vehicle looked at and repaired quickly. I had a great experience and would definitely bring my vehicle here again. More

by chris207z1
Recommend Dealer
Yes
Employees Worked With
Keith Johnson
July 29, 2020

I would rate my experience highly due to the efficiency of the service I received along with the warm friendly atmosphere presented by the staff! More

by rublack51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric Johnson
July 25, 2020

Cedric Johnson Provided Great Service Cedric was my service advisor on July 7. After creating the order for my first extensive service he immediately sent the order for execution. He the More

by fjerding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric Johnson
July 25, 2020

Excellent and Prompt Service My Service Advisor, Cedrick, assisted me in setting up the FordPass iPhone application. He tailored the service he ordered to meet all my initial req More

by fjerding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedrick Johnson
July 24, 2020

Repeat customer for many years. Always prompt professional service. Individuals at Five Star have gone out of their way to solve issues for me. My recent visit with Keith Johnson, service writer, More

by Dunndiddo
Recommend Dealer
Yes
Employees Worked With
Keith Johnson
July 21, 2020

I received great service from Keith.My issue was taken I received great service from Keith. My issue was taken care of and I will continue to give my business with 5 Star Ford. Thank you!!! Florinda Ca More

by Fcc64777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith in service department
July 21, 2020

Mr. Hunter was the person that I was seen and he was AMAZING, very professional, answering all my questions and giving me a update about my car. I definitely would go back and I would request Mr. Hunter More

by Foster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Fikes
July 20, 2020

My service advisor Brandi was awesome, very attentive, professional actually listen to what i needed and answered all my questions. Very satisfied, will return again. More

by Evasiveed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Statham
July 16, 2020

Always friendly and get the job done on time. No issues. They are Five Star For A Reason. Tim Sykes was easy to deal with and made my visit a pleasure! More

by Joew64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sykes
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