
Five Star Ford Stone Mountain
Snellville, GA
Filter Reviews by Keyword
By Type
Showing 261 reviews
Hunter of Five Star Ford in Stone Mountain was amazing—so attentive, diligent, polite and thoughtful! We came for a routine complimentary oil change on our new car and left with a 15,000 mile service check t attentive, diligent, polite and thoughtful! We came for a routine complimentary oil change on our new car and left with a 15,000 mile service check that was all paid for through our Ford Pass point system! More
My service advisor Karla Liranzo was very helpful, friendly and informative. My vehicle was serviced and ready for me in a reasonable amount of time. friendly and informative. My vehicle was serviced and ready for me in a reasonable amount of time. More
Very pleased with the service. They really worked with me on what could be done price wise. Cedric was very helpful, nice and courteous. Cedric was great to great. me on what could be done price wise. Cedric was very helpful, nice and courteous. Cedric was great to great. More
Mike B is an excellent salesman. Showed great passion in his work and really listened to me as a customer. If it wasn't for Mike a deal wouldn't have been possible his work and really listened to me as a customer. If it wasn't for Mike a deal wouldn't have been possible More
Worked diligently to pin point the problem with my car. Job well done. I would use this location again. Brandi answered the phone and returned calls. Job well done. I would use this location again. Brandi answered the phone and returned calls. More
Buying my first Ford Ranger truck at Five Star and with Justin Ponder was a pleasure. He answered every question and has extremely responsive. Thank you! Justin Ponder was a pleasure. He answered every question and has extremely responsive. Thank you! More
The service was good. Everyone was nice a friendly. The only thing about this location is the prices are a bit steep. But the service was good. only thing about this location is the prices are a bit steep. But the service was good. More
Hunter gave us the best experience ever. He was very polite and made sure we was taking care in a timely manner. Will definitely visit here in the future. polite and made sure we was taking care in a timely manner. Will definitely visit here in the future. More
Brandi was very professional , helpful and very detail. Kept me informed the whole service visit. I would recommend everybody I work with to bring their vehicles. Kept me informed the whole service visit. I would recommend everybody I work with to bring their vehicles. More
I have been a service customer at Five Star Ford for the last eleven years with my 2009 Ford F-150 Lariat. Every person I have dealt with has been totally professional, and service has been provided as requ last eleven years with my 2009 Ford F-150 Lariat. Every person I have dealt with has been totally professional, and service has been provided as requested. My recent request to find a specificly optioned new F-250 was handled by Justin Johnson, and I was surprised by how quickly Justin got to work and searched For the truck I wanted. Justin worked with me by phone, text and email to keep me up to date with his search. By the end of day one, I made an appointment at Five Star Ford to meet with Justin Johnson for a trade in evaluation of my 2009 F-150, and Justin had found the F-250 diesel, Star White, with the options I had requested in North Carolina. I put a deposit on the new truck, and by the next afternoon, Justin texted me to come to Five Star Ford and receive my new truck! A very pleasant experience... and everyone at the dealership was wearing a mask....as a 70 year old, I am concerned about the virus so I appreciate the effort by Justin and Five Star Ford to ensure my safety! I recommend Justin Johnson and the entire staff at Five Star Ford to anyone purchasing a new vehicle or servicing their current vehicle. More