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Five Star Ford Stone Mountain

Snellville, GA

4.6
257 Reviews
Here at Five Star Ford Stone Mountain in Snellville, we're proud to serve residents of the greater Atlanta area. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. Feel free to browse our new and used inventory here on the website, request more information about vehicles, or set up a test drive.
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3800 US-78

Snellville, GA

30039

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Showing 257 reviews

August 31, 2020

Worked diligently to pin point the problem with my car. Job well done. I would use this location again. Brandi answered the phone and returned calls. More

by Neeta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Tunstall
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2020

Buying my first Ford Ranger truck at Five Star and with Justin Ponder was a pleasure. He answered every question and has extremely responsive. Thank you! More

by Mfdlubsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Ponder
August 26, 2020

The service was good. Everyone was nice a friendly. The only thing about this location is the prices are a bit steep. But the service was good. More

by drezdenwoods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Babigian
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

Hunter gave us the best experience ever. He was very polite and made sure we was taking care in a timely manner. Will definitely visit here in the future. More

by cbriddle25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter
August 20, 2020

Brandi was very professional , helpful and very detail. Kept me informed the whole service visit. I would recommend everybody I work with to bring their vehicles. More

by wilfred.campbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi
August 20, 2020

I have been a service customer at Five Star Ford for the last eleven years with my 2009 Ford F-150 Lariat. Every person I have dealt with has been totally professional, and service has been provided as requ More

by Dunndiddo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
August 20, 2020

This was my first time experience with Five Star Ford and the Customer Service was excellent. Cedric was my associate and he was kind and helpful. He gave me an time that my car would be ready and called me More

by Gwendolyn Paschalll
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric in the service department. I was there for a free airbag recall only.
August 19, 2020

Five Star Ford dealership service department was poor on price disclosure and gave me a verbal fee and charged me over $ 100 more for diagnostic with no repairs. I done the survey that I was hassled to do. More

by Day Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
August 18, 2020

Came and was immediately greeted by a very friendly and sweet Brandi Statham! She had me set up and taken care of within minutes. My oil change was done correctly and very quickly i was extremely happy i w More

by Dmitriy T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Statham
August 17, 2020

Jason and Richard were fantastic! Got a super interest rate the will probably make my life better. Didn’t want to spend out of my budget but truck is great so far More

by Jeanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Axmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Pounder
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