Five Star Ford Stone Mountain
Snellville, GA
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The team at Five Star Ford made the purchase of my car the most pleasurable experience in my 30 years of purchasing vehicles. Justin Johnson (salesperson) and Michael Haywood (manager) were friendly, cour the most pleasurable experience in my 30 years of purchasing vehicles. Justin Johnson (salesperson) and Michael Haywood (manager) were friendly, courteous, and very knowledgeable about the purchase of my vehicle. There was a "no pressure" approach which was very refreshing. Justin and Michael were amazing at answering all my questions with patience and care. Justin provided me with a video of the car within minutes of calling. I had never experience such care, thoughtfulness, and professionalism when purchasing a vehicle. I highly recommend the team at Five Star Ford. The name says it all!! Thank you Justin and Michael, it was such a pleasure working with you both. More
I’ve never purchased a vehicle without a personal inspection but I found the car I wanted and salesman Justin Johnson made a video for me. He negotiated a fair price and I received delivery in two da inspection but I found the car I wanted and salesman Justin Johnson made a video for me. He negotiated a fair price and I received delivery in two days living in Central Florida. I recommend Justin Johnson. He was fair, pleasant and FUN to work with. I also give Aaron in Finance an A+ in getting the paperwork and title to me overnight. More
Could not have ask for a better experience buyinga new Could not have ask for a better experience buying a new vehicle, Mike Haywood and Michael Seay were awesome. Recommend 5 Star Auto to everyone. Could not have ask for a better experience buying a new vehicle, Mike Haywood and Michael Seay were awesome. Recommend 5 Star Auto to everyone. More
The receptionist Lulonda is wonderful. Very pleasant and professional I recommend Five Star Ford to anyone in the market. She pointed me in the right direction for my car buying experience professional I recommend Five Star Ford to anyone in the market. She pointed me in the right direction for my car buying experience More
Justin Pounder the sales consultant made sure I left a happy customer traded in my car for a 2020 at a reasonable price. Highly recommend! Thanks Again happy customer traded in my car for a 2020 at a reasonable price. Highly recommend! Thanks Again More
Very disappointment.😡 I have a Mustang...stereo display went blank so I took it to the dealer.. My service manager told me to replace APIM which was functioning properly and I paid $900 for the APIM..but t went blank so I took it to the dealer.. My service manager told me to replace APIM which was functioning properly and I paid $900 for the APIM..but that didn't work ... =screen was still blank. He told me that they have to keep trying to fix car until they fixed my car and I have to pay each and every services and parts fees. I decided to take my car back but wiper wasn't functioning ..when I asked, they said I have to replace wiper motor... But wiper motor was good , wiper fuse was in wrong place. I found that they just want to replace parts without knowing what is going with a car.. SOUNDS LIKE LOOTING PEOPLE. More
Hunter of Five Star Ford in Stone Mountain was amazing—so attentive, diligent, polite and thoughtful! We came for a routine complimentary oil change on our new car and left with a 15,000 mile service check t attentive, diligent, polite and thoughtful! We came for a routine complimentary oil change on our new car and left with a 15,000 mile service check that was all paid for through our Ford Pass point system! More
My service advisor Karla Liranzo was very helpful, friendly and informative. My vehicle was serviced and ready for me in a reasonable amount of time. friendly and informative. My vehicle was serviced and ready for me in a reasonable amount of time. More
Very pleased with the service. They really worked with me on what could be done price wise. Cedric was very helpful, nice and courteous. Cedric was great to great. me on what could be done price wise. Cedric was very helpful, nice and courteous. Cedric was great to great. More