Five Star Ford Stone Mountain
Snellville, GA
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Got EXACTLY the vehicle i wanted Last week i bought a 2015 Ford Fiesta Hatchback. I looked online at around 10 different dealerships, and came into Five Star to meet with the sales t Last week i bought a 2015 Ford Fiesta Hatchback. I looked online at around 10 different dealerships, and came into Five Star to meet with the sales team and see if they could find the exact vehicle i wanted. The sales team was all nice, not at all dismissive when they realized i already was being helped. The call center they use is a bit slow though, they called 3x in 24 hours, and had no idea someone had already called me. They even called once AFTER i bought my car, and i had to tell them i had already purchased and to stop calling me. I worked with Nick Miello, and he was able to locate the exact trim, body style, and color i wanted, and had it brought to the store. I felt like i got a really fair price, especially for buying new. Plus, the store provided an extra $500 in rebates, AND helped me find financing for lower than my credit union was offering. It took a few days for the car to come in, but they did a full detail and gave me a full tank of gas when i came to pick it up, which was unexpected and nice! The only thing that bummed me out a little is that the car was driven over 300 miles to the store, instead of shipped. In the long run it doesn't matter, i was just under the impression until i picked it up that it was being shipped, not driven by someone from a different state. Like i said though, that is minor. Overall, i am happy with my purchase, and would make this store my first stop should i be in the market for a new car, and would recommend anyone looking for a Ford to check these guys out. More
Easy Buy I talked to Nick Melillo about the 2015 Mustang and he was so helpful and i had the best deal with him, i recommend this dealership to you!! Nice buy I talked to Nick Melillo about the 2015 Mustang and he was so helpful and i had the best deal with him, i recommend this dealership to you!! Nice buy and a great deal, also it toke me just 30 minutes to do all the papers and Nick made it so easy and comfortable!! More
easy fast buy car was ready when I arrived clean and ready to drive off lot everything was explain it was simple to learn and there was no hidden fees like some oth car was ready when I arrived clean and ready to drive off lot everything was explain it was simple to learn and there was no hidden fees like some other dealers More
Never have I ever seen such a bunch of game players The deal agreed upon was changed several times when I was signing papers. Watch these guys carefully. Also say no to the overpriced Add ons they t The deal agreed upon was changed several times when I was signing papers. Watch these guys carefully. Also say no to the overpriced Add ons they try to sneak in. Also, get your own financing before walking in, they will mark that up too. Keep an eye on these high pressure guys or better yet, go somewhere else. I walked out. More
Excellent experience!! Drew was so awesome and easy to deal with while looking for a car to buy! I will recommend him to anyone looking to buy a car at Five Star Ford! Drew was so awesome and easy to deal with while looking for a car to buy! I will recommend him to anyone looking to buy a car at Five Star Ford! More
Great Experience Great experience from walking in to walking out with my used escape. Was pre-approved before I went in with a bank with high interest, they found me a Great experience from walking in to walking out with my used escape. Was pre-approved before I went in with a bank with high interest, they found me a better deal with their financing(thanks). Was treated with dignity and respect throughout the whole process and got my payments down to what I could afford, Thanks to everyone for a great deal and for every ones hard work. Mr. Pope should be proud of his employees. More
Richard was excellent. He walked us through the entire process and went above and beyond our expectations in factory ordering the exact model and options we wanted. He was patient and answered every sing process and went above and beyond our expectations in factory ordering the exact model and options we wanted. He was patient and answered every single question we had. His follow-up during the weeks we waited for deliver were outstanding. Larry, the manager, was also helpful and engaged with the process from the beginning. During the delivery Richard went over everything clearly and even went out to the vehicle with us to give us a "tour" of the vehicle. They made the whole process easy and enjoyable! More
If you are in the market for a Ford - go see Jody Sexton at Five Star Ford, which is now owned by the Pope Family! He is very friendly, extremely patient and has complete knowledge of all the Ford products at Five Star Ford, which is now owned by the Pope Family! He is very friendly, extremely patient and has complete knowledge of all the Ford products. I am loving my new Escape!!! More