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Five Star Ford Stone Mountain
Snellville, GA
258 Reviews
Here at Five Star Ford Stone Mountain in Snellville, we're proud to serve residents of the greater Atlanta area. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. Feel free to browse our new and used inventory here on the website, request more information about vehicles, or set up a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 258 reviews
May 11, 2017
Noah White Is A Wonderful Employee I recently had back surgery and after sitting idle for a couple of months I started my 2002 Lincoln LS and it started smoking. Being new to this area I recently had back surgery and after sitting idle for a couple of months I started my 2002 Lincoln LS and it started smoking. Being new to this area I searched for a dealership and Noah answered my call and obtained a fax and spoke to my Ford dealership in Virginia about my cars history. I decided to have my car towed to Five Star. Noah took charge as if I were right there. After my car was diagnosed he patiently explained to not only me, but my son after speaking to me. Unfortunately I decided not to repair my car, the needs were too extensive. But, again Noah helped me by returning my car to my home after I'd authorized to have a tow truck pick it up. What a gem Noah White is and your company is blessed to have such a wonderful dedicated employee. Thank you Noah! 👏🏾👏🏾👏🏾👍🏾 More
by Dee
Employees Worked With
Noah White
May 10, 2017
Scheduled maintenance Tim Sikes and crew did a fantastic job yesterday during my regular maintenance on my 2016 Fusion. I like that the people are friendly and they don't o Tim Sikes and crew did a fantastic job yesterday during my regular maintenance on my 2016 Fusion. I like that the people are friendly and they don't over price your service. More
by Pamela Walker
Employees Worked With
Tim Sikes
April 14, 2017
Get it checked out somewhere else before you buy here. Bought a 2009 F350 Lariat here. They said they ran it through their service department. Either their service department is incompetent or they do not Bought a 2009 F350 Lariat here. They said they ran it through their service department. Either their service department is incompetent or they do not tell their customers the condition of their used vehicles. My truck needs $4,500.00 worth of engine work. The head studs are stretched. They said they were going to see what they could do to help me, but they wont call me back or return my calls. More
by F350
Employees Worked With
Jojo and Bud
October 10, 2016
DO NOT CUSTOM ORDER HERE!!! IF YOUR CUSTOM ORDER IS WRONG AND YOU DO NOT NOTICE UNTIL AFTER THE PURCHASE, YOURE STUCK PAYING THE 50,000 ON A TEACHERS SALARY THEY DID NOT CHECK MY IF YOUR CUSTOM ORDER IS WRONG AND YOU DO NOT NOTICE UNTIL AFTER THE PURCHASE, YOURE STUCK PAYING THE 50,000 ON A TEACHERS SALARY THEY DID NOT CHECK MY ORDER WHEN THEY RECEIVED MY CAR. THEY MADE THE SAME MISTAKE. THEY MAKE MILLIONS AND I DONT MAKE THE COST OF MY.CAR AND BASICALLY TOLD ME OH WELL. DEAL WITH IT. More
by R. Wilson
Employees Worked With
Adam
August 28, 2016
I PURCHASE A NEW 2016 FORD EDGE AND HAD A EXCELLENT SERVICE I HAD A EXCELLENT EXPERIENCE AT FIVE STAR FORD EVERYONE WAS FRIENDLY AND PROFESSIONAL. I WILL HIGHLY RECOMMEND THIS PLACE. TTHANKS PERVIS REYNOLDS AND I HAD A EXCELLENT EXPERIENCE AT FIVE STAR FORD EVERYONE WAS FRIENDLY AND PROFESSIONAL. I WILL HIGHLY RECOMMEND THIS PLACE. TTHANKS PERVIS REYNOLDS AND HIS SUPERVISOR AND FINANCE MANAGER. THANKS More
by gina85
Employees Worked With
PERVIS REYNOLDS
August 18, 2016
Expirence with purchasing my first vehicle My sales person was Max Rosado , he was a very intelligent guy & did his best in assisting me to get my Ford Fusion in which I love thus far ! I appre My sales person was Max Rosado , he was a very intelligent guy & did his best in assisting me to get my Ford Fusion in which I love thus far ! I appreciate his service in working with me and finding me the best deal possible considering I'm 19 years old . I would most definitely and have already recommended peers of mine to this location . More
by Nillo
Employees Worked With
Max Rosado
July 02, 2016
2016 F-150 FX4 with no hassles I live less than 5 miles from the Warner Robins 5 Star Ford and still drove the 2 plus hours to Stone Mountain to get my truck. Absolutely love this d I live less than 5 miles from the Warner Robins 5 Star Ford and still drove the 2 plus hours to Stone Mountain to get my truck. Absolutely love this dealership. Drew answered all my questions and helped me find the right truck. Then I worked with Adam and Andrew to upgrade some features before I arrived. As soon as I walked in I was met by Kyshawn and Percy who made the process quick and easy. In and out in 30 minutes!! These folks will bend over backwards to help you and get you a fair deal. Best car buying experience I've had by far!! It was worth the drive to deal with an honest carr dealer More
by Scott W
Employees Worked With
Kyshawn Smalls, Percy Whaley, Drew, Adam stettler, and Andrew Robertson
June 28, 2016
Pleasant and easy to do business Recently purchased a new mustang. Keyshawn was very pleasant to work with. I told him what I wanted and he made it happen. I got exactly the car that Recently purchased a new mustang. Keyshawn was very pleasant to work with. I told him what I wanted and he made it happen. I got exactly the car that I wanted in a speedy manner! Very friendly staff and a great selection of cars and trucks. Keyshawn was very knowledgeable and friendly. Thanks guys! More
by William1018
Employees Worked With
Keyshawn
April 11, 2016
Awesome Sales April 11,2016 Please note my mother and I had the pleasure of working with our sales representive Mr. Tony Tunstall. Mr Tunstall was very pleasant April 11,2016 Please note my mother and I had the pleasure of working with our sales representive Mr. Tony Tunstall. Mr Tunstall was very pleasant and listen and answered all my mother's questions. We have always purchased our vehicles from the dealership and will continue to be loyal consumers! Thanks You, Clara M. Hodges-Owens More
by Chodgeso
Employees Worked With
Mr. Tony Tunstall
February 23, 2016
Excellent sales and customer service Nick Ingram and mike sanders are the reason I bought by new Ford F-150 from this dealer. Great follow up and follow through. They get things done, kee Nick Ingram and mike sanders are the reason I bought by new Ford F-150 from this dealer. Great follow up and follow through. They get things done, keep their promises which is unusual when you buy a car or truck. If you want a great experience, call Nick or Mike at 5 star ford. You will become a loyal customer of theirs! More
by Hank1055
Employees Worked With
Nick Ingram Mike Sanders
