Five Star Ford Stone Mountain
Snellville, GA
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I couldn’t ask for better service from a dealership. Special thank you to the gentleman that assisted me. Mr. McClain Special thank you to the gentleman that assisted me. Mr. McClain More
Sean helped me get a great deal on my trade in! Highly recommend working with him Highly recommend working with him More
Talked to Sean throughout the week several times and answered every ? And sold me on this truck answered every ? And sold me on this truck More
Just got my 23 F150 XLT Hybrid 😊 had a great experience from the entire team. Thanks to Will McQueen for helping to complete the purchase so easy . from the entire team. Thanks to Will McQueen for helping to complete the purchase so easy . More
Awesome discount and very friendly working with David Slen and General Manager Michael. David was a great sales consultant and was able to explain everything i need to know about the pick up truck i purc Slen and General Manager Michael. David was a great sales consultant and was able to explain everything i need to know about the pick up truck i purchased. Very professional and feel welcome to do business. I was glad to get a good deal and apr rates on financing. Truck was excellent and they took care of the tune up and detailing on day i picked up the vehicle. I am highly recommended the sales consultant David and this dealership to anyone, their prices was excellent and glad I came at right time. Thank Fives Stars Stone Mountain Ford! More
I am long time Ford owner and customer. However, despite my loyalty to Ford, these crooks were no willing to provide help or guidance to program a new spare fob key for my vehicle. A task However, despite my loyalty to Ford, these crooks were no willing to provide help or guidance to program a new spare fob key for my vehicle. A task that accordingly to the vehicle's manual can be done easily just following simple steps. However, since the steps described on the manual were incomplete and didn't resolve the problem, I called customer support to guide me. Nor the customer service over phone, or the advisor in person where willing to help me troubleshoot. Instead, these "sharks" saw me as a "pray" and did not hesitate to take the opportunity to try to charged me $$$$ for the help, stating a xx technical diagnosis that accordingly with their expertise will require a Ford technician with special programing tools to program the new key. ($$$ expensive) Luckily, I did my research and homework and I was able to program the spare key without falling for their xx by following the manual guide that comes with vehicle and filling the gaps of information that were omitted on the manual from online open sources. ***If you are reading this review and NEED a FOB KEY programed, DO NOT count on Ford to help you. You are on your own. SADLY, you can only count with Ford if you are willing to be robbed your money. THE GOOD NEWS: It might take a little longer to get the information needed to do it yourself, but it CAN BE DONE. Don't trust entirely what the Ford advisor CROOKS are telling you. They are only after your money. More
This was the smoothest, fastest, non stressful car buying experience I’ve ever had. David and Mike Haywood were so patient and made sure we knew all of our options to find the best car for my family. The fin experience I’ve ever had. David and Mike Haywood were so patient and made sure we knew all of our options to find the best car for my family. The finance team was so helpful and made sure I was covered for all of my warranty needs as well. Thank you David Slen! We love our new car! More
He's very friendly and knowledgeable about the car I was interested in. Very helpful throughout the buying process. interested in. Very helpful throughout the buying process. More
I was in desperate need of a vehicle. AJ was excellent and worked with my situation. He was very responsive and helpful. He knows EVERYTHING and I felt I was in safe hands. I ended up wit AJ was excellent and worked with my situation. He was very responsive and helpful. He knows EVERYTHING and I felt I was in safe hands. I ended up with smaller monthly payment and learned a few things about insurance too thanks AJ More