Five Star Ford Stone Mountain

Excellent Customer Service Excellent Customer Service. Would recommend the dealership to others... Very speedy process and courteous... Nice, large selection of vehicles... Very Excellent Customer Service. Would recommend the dealership to others... Very speedy process and courteous... Nice, large selection of vehicles... Very good experience.. Thank you for being such a great dealership... More

Typical used car salesman I had a decent experience when I purchased a used truck with five star ford in Dec 2016. Afterwards, not so much. Pervis Reynolds was the salesman. I had a decent experience when I purchased a used truck with five star ford in Dec 2016. Afterwards, not so much. Pervis Reynolds was the salesman. I was promised a refund of my first oil change which wasn't needed until June 2017. I sent Pervis the receipt on 21 July 2017. After several follow ups and over 2 months later, I'm told they would only reimburse me if I took it to their location in Atlanta. I live over 4 hours away. Typical of a used car salesman to tell you one thing and do another. I WOULD NOT RECOMMEND them to anyone. If they will lie about something this small, who knows what else they are willing lie about? More

Excellent Experience My experience started with Jo-Jo two days ago, but Tony was the finisher. Very attentive, professional and made this an awesome day! Everyone I dealt My experience started with Jo-Jo two days ago, but Tony was the finisher. Very attentive, professional and made this an awesome day! Everyone I dealt with made this process much easier than I expected. Tony, Jo-Jo,, Mita and Rob. What a great team. I went from looking at a used 2013 to a brand new 2017 Ford Escape!! I thank God for sending me back here to get the deal I didn't think I could. THANK YOU, THANK YOU, THANK YOU. More

Excellent experience! Very professional and accommodating staff, Tony provided excellent customer service, we were impressed with the clean well organized facility. Richard Very professional and accommodating staff, Tony provided excellent customer service, we were impressed with the clean well organized facility. Richard in finance very professional he answered all our questions and was accommodating and patient. He was genuinely interested in helping us by recommending products we needed opposed to the bottom line. First time ever I actually laughed in the finance department. Excellent buying experience all around! More

Jason Veasy I recently brought my truck into the guys for the second oil change as result of the good service that I received the first time I tried your comp I recently brought my truck into the guys for the second oil change as result of the good service that I received the first time I tried your company out. I would like to recognise the excellent customer care that this young man, Mr Veasy has once again shown while I was using you'll services. Thanks for another good job. More

Excellent Car-Buying Experience! Excellent car-buying experience...in & out in one hour...I highly recommend purchasing a vehicle from Five Star Ford Stone Mountain and make sure you Excellent car-buying experience...in & out in one hour...I highly recommend purchasing a vehicle from Five Star Ford Stone Mountain and make sure you ask for Tony! More

Great and easy to work with Tony was great to work with. The process was very quick and easy! Any questions that were asked got answered and tony simply just worked with me. Got Tony was great to work with. The process was very quick and easy! Any questions that were asked got answered and tony simply just worked with me. Got a good deal! More

One of the best Ford dealerships I received an immense amount of help from Tony while at this dealership and would definitely, happily return. Richard helped with the finances and als I received an immense amount of help from Tony while at this dealership and would definitely, happily return. Richard helped with the finances and also made it extremely easy to understand. More

Great experience! We were greeted with professionalism from the beginning and had an overall great experience. I would recommend five star ford to anyone looking for a We were greeted with professionalism from the beginning and had an overall great experience. I would recommend five star ford to anyone looking for a no hassle buying experience. Thanks for my new ride! More

This Dealership is the best My wife and I had the best experience ever buying a new car at Five Star. Tony, Kathy and Rob made it fun. Was not the usual back and forth to get our My wife and I had the best experience ever buying a new car at Five Star. Tony, Kathy and Rob made it fun. Was not the usual back and forth to get our "deal". They listened to us and it was pretty simple. We had a price and payment limit and they met it. Done deal. Financing and paperwork was all ready to go and all we needed was to sign all the papers. Their extended warranty protection seemed well worth the money for our new purchase. We were out riding in our new car in just a few hours. Thanks to all those in the background we did not meet for their help also. These people actually made buying a car fun again. More