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Five Star Ford Stone Mountain

Snellville, GA

4.7
258 Reviews
Here at Five Star Ford Stone Mountain in Snellville, we're proud to serve residents of the greater Atlanta area. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. Feel free to browse our new and used inventory here on the website, request more information about vehicles, or set up a test drive.
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3800 US-78

Snellville, GA

30039

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Showing 258 reviews

August 30, 2019

Painless process Cedric Johnson did his best to make sure that my service experience was fast.They did a great job. He followed up on my appointment to make sure that More

by DGB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric Johnson
April 06, 2019

Amazingly easy experience I purchased a Ford Ranger today. I can't emphasize enough how easy they made it on me. They were willing to communicate in the way that I preferred ( More

by slick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dameek Reed, Michael Haywood
April 01, 2019

Five lies I went into five star on Sat 3/30/2019with a car I n mind that I saw on their web site. I did a quick payment calculations with a hi interest rate bec More

by NOT HAPPY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
March 20, 2019

Five Star Ford Ripped Me Off AVOID THIS DEALERSHIP!!! Five Star Ford ripped me off and processed my loan for higher than they should have, impacting my interest rate. I was adaman More

by JASONH561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathy Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Seay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Keeth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2019

Overcharge for surge valve replacement They charged almost $800 for a simple job which other dealers would do for $250 including parts. $600 was for 4 huors o flabor whihh other dealers cou More

by Burned up
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service advisor Hunter Fike
February 18, 2019

2ND MUSTANG 2018 OIL CHANGE and THEN SOME I had a 2017 5.0 Mustang I bought from Five Star Ford and liked it, Came up here for my oil changes and they were great Cameron is cool and helpful in More

by STEVE G SUPERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pervis Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron in Service Dept always a pleasure to see him very Kind and Helpful and Knowledgeable.
January 10, 2019

Bought a car that broke 2 days later Sales staff was really nice getting me out the door with a good deal on a bmw 335i. I asked if there were any problems that they would work with me on More

by Joe Sztajer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Meek
January 09, 2019

Cedric Johnson was great!! Cedric was very helpful. He finished my car in record time. I will bring my car for all it's needs. I'm grateful. Thanks. I'm grateful More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric Johnson
December 20, 2018

Came with the old & left with the new. They helped me get the best deal due to the circumstances that I was in and was able to get me inside of a new car within 5 hours tops!!! More

by Chuck.phoenix22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Babigian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil
November 14, 2018

Service Review I was referred to five star by my wife because of their food technical service but was quite a bit disallusiones following several issues having my ca More

by Druckerpart3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Khalil and Chris
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