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Five Star Ford Stone Mountain

Snellville, GA

4.7
258 Reviews
Here at Five Star Ford Stone Mountain in Snellville, we're proud to serve residents of the greater Atlanta area. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. Feel free to browse our new and used inventory here on the website, request more information about vehicles, or set up a test drive.
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3800 US-78

Snellville, GA

30039

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Showing 258 reviews

June 29, 2020

Service was ok, I don't have much to say, I'm a regular customer with five star ford so my only recommendation is for better pricing and hope they will implement a loaner car policy, More

by Fabbi2
Recommend Dealer
Yes
Employees Worked With
Kathy Sullivan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

They were very nice and they did what they could to work with me and get me in and out as quickly as possible. great job! More

by Bri
Recommend Dealer
Yes
Employees Worked With
Brandi and Joshua
June 24, 2020

Awesome. I went in for service on my truck and Karla gave excellent customer service with a smile and was very patient #great service# w More

by Steelp1
Recommend Dealer
Yes
Employees Worked With
Karla
June 18, 2020

I had an excellent service appointment at the dealership. Brandi , the service advisor ,provided great service . Please let her know about her service. Good location and clean and organized waiting areas. More

by gwman210
Recommend Dealer
Yes
Employees Worked With
Brandi
June 16, 2020

I was in the market for a new car and Five Star provided! I will always come here, they’re great! Everyone I worked with was professional and super helpful. I will definitely be recommending them to family More

by Alex S
Recommend Dealer
Yes
Employees Worked With
Michael Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Five Star Ford Stone Mountain responded

Alex, Congratulations on your new car! We're really happy to know of your recommendation for us. Thanks for spreading the word. We hope you have a wonderful day!

June 13, 2020

My experience was great! He said 2 hours and that’s exactly how long it took! I will definitely be back. May trade in my truck here. More

by moises.cdp
Recommend Dealer
Yes
Employees Worked With
Derrick
Jun 17, 2020 -

Five Star Ford Stone Mountain responded

It is a joy to know your overall experience has been great. We look forward to working with you again in the future! Please have a wonderful day!

June 11, 2020

My service was excellent. Brandi , the service technician, was very helpful and professional. She explained what the 15,000 Mike check up entailed. Everything was completed in a timely manner. More

by gwman210
Recommend Dealer
Yes
Employees Worked With
Brandi
Jun 17, 2020 -

Five Star Ford Stone Mountain responded

We will be sure to thank Brandi for her amazing care. Thank you for your excellent feedback. Please feel free to reach out if we can help again with anything else. We hope you have a wonderful day!

June 10, 2020

Thank you to the service department my visit to Stone Mountain Ford on 05/09/2020 was a good experience as always the staff is always friendly and helpful thank you for all that you do best regards More

by Robbiesr
Recommend Dealer
Yes
Employees Worked With
Cedric Johnson
Jun 17, 2020 -

Five Star Ford Stone Mountain responded

Robbie, It is a joy to know that your experience overall has gone well. Thank you so much for your feedback for us. If there is anything else we can assist with, please do not hesitate to reach out and inform our team members. We are here to be of support!

June 05, 2020

I had the best experience I’ve ever had buying a vehicle. The whole staff at Five Star Ford is first class. From the moment I set foot on the lot to the time I drove off in my new F-150 my experience was gre More

by Woldham
Recommend Dealer
Yes
Employees Worked With
Richard Axmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Hogsed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bud Ammons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Johnson
Jun 17, 2020 -

Five Star Ford Stone Mountain responded

It is a joy to know the experience overall was a great one. Congratulations on your new F-150! We truly appreciate your recommendation and hope you have an amazing day.

June 04, 2020

Excellent sales and service. Knowledge of the product exceptional. Questions asked about prices quoted for parts clarified to my satisfaction. Service technicians well versed and knowledgeable and have r More

by Ivy
Recommend Dealer
Yes
Employees Worked With
Mike Babigian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Five Star Ford Stone Mountain responded

Ivy, Thank you so much for sharing your thoughts about your exceptional experience. We're really happy to know that everything done was to your satisfaction! Please do not hesitate to reach out if we can help again with anything else.

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