Five Star Ford Stone Mountain

I would rate my experience highly due to the efficiency of the service I received along with the warm friendly atmosphere presented by the staff! of the service I received along with the warm friendly atmosphere presented by the staff! More

Cedric Johnson Provided Great Service Cedric was my service advisor on July 7. After creating the order for my first extensive service he immediately sent the order for execution. He the Cedric was my service advisor on July 7. After creating the order for my first extensive service he immediately sent the order for execution. He then assisted me in downloading the FordPass application to record this and future services. The service was promised to be completed within the next two hours, but it turned out it was finished within 1 hour. I was impressed with the work that was done so well and so quickly. This review is a shorter version of one that I sent earlier More

My service today was excellent and the time waiting was very good for the work completed. The sales person was very warm, professional and friendly. very good for the work completed. The sales person was very warm, professional and friendly. More

Excellent and Prompt Service My Service Advisor, Cedrick, assisted me in setting up the FordPass iPhone application. He tailored the service he ordered to meet all my initial req My Service Advisor, Cedrick, assisted me in setting up the FordPass iPhone application. He tailored the service he ordered to meet all my initial requirements, explained the options available, and ensured the final service order provided the best results. He monitored the work to ensure its progress, resulting in earlier than expected completion. I was very pleased with everything that was accomplished. More

Repeat customer for many years. Always prompt professional service. Individuals at Five Star have gone out of their way to solve issues for me. My recent visit with Keith Johnson, service writer, professional service. Individuals at Five Star have gone out of their way to solve issues for me. My recent visit with Keith Johnson, service writer, was enhanced by his experience to help me decide on needed services for my 11 year old ford truck. I will not hesitate to return to Five Star for future service. More

I received great service from Keith.My issue was taken I received great service from Keith. My issue was taken care of and I will continue to give my business with 5 Star Ford. Thank you!!! Florinda Ca I received great service from Keith. My issue was taken care of and I will continue to give my business with 5 Star Ford. Thank you!!! Florinda Casey More

Mr. Hunter was the person that I was seen and he was AMAZING, very professional, answering all my questions and giving me a update about my car. I definitely would go back and I would request Mr. Hunter AMAZING, very professional, answering all my questions and giving me a update about my car. I definitely would go back and I would request Mr. Hunter to be seen by him More

My service advisor Brandi was awesome, very attentive, professional actually listen to what i needed and answered all my questions. Very satisfied, will return again. professional actually listen to what i needed and answered all my questions. Very satisfied, will return again. More

Sales (Thrower) contact was fine and seemed sincere. Finance was not good. One reason I went to 5star was an offer on their web site of 0% financing on 2020 models. I showed them on their own site wh Finance was not good. One reason I went to 5star was an offer on their web site of 0% financing on 2020 models. I showed them on their own site where it was offered. Finance said it was not available and should have been removed. They refused to honor their own offer. As of this morning it is still on the 5star web site (bait & switch?) The finance guy was also a little too concerned with pushing extra coverages. More

Always friendly and get the job done on time. No issues. They are Five Star For A Reason. Tim Sykes was easy to deal with and made my visit a pleasure! They are Five Star For A Reason. Tim Sykes was easy to deal with and made my visit a pleasure! More