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Five Star Ford Stone Mountain

Snellville, GA

4.7
258 Reviews
Here at Five Star Ford Stone Mountain in Snellville, we're proud to serve residents of the greater Atlanta area. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. Feel free to browse our new and used inventory here on the website, request more information about vehicles, or set up a test drive.
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3800 US-78

Snellville, GA

30039

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Showing 258 reviews

July 25, 2020

My service today was excellent and the time waiting was very good for the work completed. The sales person was very warm, professional and friendly. More

by S.riley624
Recommend Dealer
Yes
Employees Worked With
Brandi C Statham
July 24, 2020

Repeat customer for many years. Always prompt professional service. Individuals at Five Star have gone out of their way to solve issues for me. My recent visit with Keith Johnson, service writer, More

by Dunndiddo
Recommend Dealer
Yes
Employees Worked With
Keith Johnson
July 21, 2020

I received great service from Keith.My issue was taken I received great service from Keith. My issue was taken care of and I will continue to give my business with 5 Star Ford. Thank you!!! Florinda Ca More

by Fcc64777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith in service department
July 21, 2020

Mr. Hunter was the person that I was seen and he was AMAZING, very professional, answering all my questions and giving me a update about my car. I definitely would go back and I would request Mr. Hunter More

by Foster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Fikes
July 20, 2020

My service advisor Brandi was awesome, very attentive, professional actually listen to what i needed and answered all my questions. Very satisfied, will return again. More

by Evasiveed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Statham
July 20, 2020

Sales (Thrower) contact was fine and seemed sincere. Finance was not good. One reason I went to 5star was an offer on their web site of 0% financing on 2020 models. I showed them on their own site wh More

by Georgiapride2000
Recommend Dealer
Yes
Employees Worked With
Richard Axmacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Thrower
July 16, 2020

Always friendly and get the job done on time. No issues. They are Five Star For A Reason. Tim Sykes was easy to deal with and made my visit a pleasure! More

by Joew64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sykes
July 15, 2020

Service Advisor Karla helped me when I came in for my oil change & tire rotation. She was friendly, prompt and made sure provided constant status updates while I waited. More

by FordLady74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karla Liranzo
July 14, 2020

Rob was absolutely the nicest and friendliest salesman! Very helpful and knowledgeable and wasn’t pushy at all which was a bonus for me! Definitely would recommend them to anyone More

by Tara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Thrower
July 14, 2020

Great service the people are well respected they make sure the job is done right always in top of there game I will be back More

by dennisbrooks182
Recommend Dealer
Yes
Employees Worked With
Service Brandy did and excellent job of making sure that I was taking care of great work Brandy I'll be seeing you soon about oil change
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