Five Star Ford Stone Mountain

Repeat customer for many years. Always prompt professional service. Individuals at Five Star have gone out of their way to solve issues for me. My recent visit with Keith Johnson, service writer, professional service. Individuals at Five Star have gone out of their way to solve issues for me. My recent visit with Keith Johnson, service writer, was enhanced by his experience to help me decide on needed services for my 11 year old ford truck. I will not hesitate to return to Five Star for future service. More

I received great service from Keith.My issue was taken I received great service from Keith. My issue was taken care of and I will continue to give my business with 5 Star Ford. Thank you!!! Florinda Ca I received great service from Keith. My issue was taken care of and I will continue to give my business with 5 Star Ford. Thank you!!! Florinda Casey More

Mr. Hunter was the person that I was seen and he was AMAZING, very professional, answering all my questions and giving me a update about my car. I definitely would go back and I would request Mr. Hunter AMAZING, very professional, answering all my questions and giving me a update about my car. I definitely would go back and I would request Mr. Hunter to be seen by him More

My service advisor Brandi was awesome, very attentive, professional actually listen to what i needed and answered all my questions. Very satisfied, will return again. professional actually listen to what i needed and answered all my questions. Very satisfied, will return again. More

Sales (Thrower) contact was fine and seemed sincere. Finance was not good. One reason I went to 5star was an offer on their web site of 0% financing on 2020 models. I showed them on their own site wh Finance was not good. One reason I went to 5star was an offer on their web site of 0% financing on 2020 models. I showed them on their own site where it was offered. Finance said it was not available and should have been removed. They refused to honor their own offer. As of this morning it is still on the 5star web site (bait & switch?) The finance guy was also a little too concerned with pushing extra coverages. More

Always friendly and get the job done on time. No issues. They are Five Star For A Reason. Tim Sykes was easy to deal with and made my visit a pleasure! They are Five Star For A Reason. Tim Sykes was easy to deal with and made my visit a pleasure! More

Service Advisor Karla helped me when I came in for my oil change & tire rotation. She was friendly, prompt and made sure provided constant status updates while I waited. change & tire rotation. She was friendly, prompt and made sure provided constant status updates while I waited. More

Rob was absolutely the nicest and friendliest salesman! Very helpful and knowledgeable and wasn’t pushy at all which was a bonus for me! Definitely would recommend them to anyone Very helpful and knowledgeable and wasn’t pushy at all which was a bonus for me! Definitely would recommend them to anyone More

Great service the people are well respected they make sure the job is done right always in top of there game I will be back sure the job is done right always in top of there game I will be back More

In-N-Out quickly for an Oil change very pleased with the services. Informed of other services I will need in the future. Very appreciative services. Informed of other services I will need in the future. Very appreciative More